I have a HP laptop with windows XP professional. I recently had a problem that the laptop wouldnt fully boot, it would get stuck at the loading screen.
I could boot it in safe mode and found that I had a problem with my CA antivirus. I have uninstalled this and the laptop will now boot normally.
The only problem is the wireless connection says its connected and I have even plugged in a ethernet cable but I just cant connect to the internet. I just get a 'web page unavailable ' message.
I have tried the diagnose connection problems but that doesn't do anything.
I was told of a winsock fix which I tried but this hasnt helped either
Does anyone have any ideas - I cant update any antivirus as I cant connect to the internet
Would be grateful for any help.
I could boot it in safe mode and found that I had a problem with my CA antivirus. I have uninstalled this and the laptop will now boot normally.
The only problem is the wireless connection says its connected and I have even plugged in a ethernet cable but I just cant connect to the internet. I just get a 'web page unavailable ' message.
I have tried the diagnose connection problems but that doesn't do anything.
I was told of a winsock fix which I tried but this hasnt helped either
Does anyone have any ideas - I cant update any antivirus as I cant connect to the internet
Would be grateful for any help.