Wireless fails every 15 minutes, must be reset, LAN works

[JonathanLankford]

Thanks for all your answers in the forum already.... I haven't found one that can help me though. Please help and thanks in advance. You guys are awesome.

I had Windows 8 PC, iPad, and Android phone all using a wireless connection through my Edimax BR-6225n router. I know my router is the problem.

Every 15 minutes, the connection would drop and the devices did not show a dropped connection for anothr 2 or 3 minutes later. After turning off and back on my wireless router box, it works for another 15 minutes. When the connection failed the last time, I tried to ping web sites using both the names and DNS but both failed. I also ran two commands to come up with the following information (see below).

When I rerouted my PC's connection to LAN (without the wireless router box), its connection works, while the wireless on my other devices doesn't. That's why I know it's the router. I read this article (http://www.tomshardware.com/forum/33076-42-randomly-losing-internet-connection) but I honestly don't understand all of it and I don't see how that would help my iPad and Android mobile devices.

Windows IP Configuration

Host Name . . . . . . . . . . . . : Office
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Win32 Adapter V9
Physical Address. . . . . . . . . : 00-FF-60-27-AB-89
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-0E-D5-0D-E0-DF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::4a1:ec1b:a87e:f199%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.112(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, 03 December, 2014 6:21:54 PM
Lease Expires . . . . . . . . . . : Friday, 29 November, 2024 10:25:39 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 254807765
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-17-76-B2-30-0E-D5-0D-E0-DF

DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{293CDFC3-63C0-42D7-B037-D1D55F62C6EA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {A6B7A7C0-1F0F-46D7-B982-EC525D6CBAC5}:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Jonathan & Phuong>route print
===========================================================================
Interface List
16...00 ff 60 27 ab 89 ......TAP-Win32 Adapter V9
12...30 0e d5 0d e0 df ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.112 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.112 276
192.168.2.112 255.255.255.255 On-link 192.168.2.112 276
192.168.2.255 255.255.255.255 On-link 192.168.2.112 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.112 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.112 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
12 276 fe80::/64 On-link
12 276 fe80::4a1:ec1b:a87e:f199/128
On-link
1 306 ff00::/8 On-link
12 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

 

[ronintexas]

The first thing I always do is to do a factory reset on the router and try to connect (don't worry about security or any settings until you confirm the hardware is working properly). Give it a test run.

If all works well, set one thing at a time - there may be a setting on the router that is causing the problem (i.e. setup WPA/WPA2 only).

 

[JonathanLankford]

The first thing I always do is to do a factory reset on the router and try to connect (don't worry about security or any settings until you confirm the hardware is working properly). Give it a test run.

If all works well, set one thing at a time - there may be a setting on the router that is causing the problem (i.e. setup WPA/WPA2 only).

Thanks, but I already tried reset, so it's back to the default settings already and no WPA/WPA2. Windows troubleshooter says there is not connection with the DNS or something. That's true because I get nothing.

 

[nao1120]

Whenever something like this happens to me... (annoying wifi resets/disconnects.....) I just replace the damn thing. The resets on the modem and router is the first thing you can do, then factory reset on router.... failing that nothing else you can do really when the devices count on DHCP to "get" all the information from the device its connecting from.

Why wifi stuff dies.. who knows.... Maybe my kids placed a p&b sandwich on the thing and some oozed into the router... ? Eventually stuff needs to be replaced and that's a very common mistake to over troubleshoot it and cut the losses with a new one.

 

[JonathanLankford]

Whenever something like this happens to me... (annoying wifi resets/disconnects.....) I just replace the damn thing. The resets on the modem and router is the first thing you can do, then factory reset on router.... failing that nothing else you can do really when the devices count on DHCP to "get" all the information from the device its connecting from.

Why wifi stuff dies.. who knows.... Maybe my kids placed a p&b sandwich on the thing and some oozed into the router... ? Eventually stuff needs to be replaced and that's a very common mistake to over troubleshoot it and cut the losses with a new one.

LOL It's funny you should say that. I just got an extra one from my brother in-law. It works fine (I'm using now.)