Wireless is very slow in my room for my laptop only

Muzzareus

Commendable
Oct 16, 2016
7
0
1,510
Hello everyone, recently (about a week or so) the wifi on my laptop has been painfully slow (I live in South Africa so it isn't great at the best of times but it's been even worse lately), I have tried googling the problem many times and nothing seems to work. Today i decided to try do a speed test while connected to the router with an ethernet cable and then again on the wifi in the same room as the router, both times i got speeds i normally expect but as soon as i got back to my room (literally across a hallway from the router, maybe 10 meters from the router) my speeds plummeted again.

I have an Acer Aspire V5-572G that I installed windows 7 on.
My router is one that my ISP provided and when i log onto the router page it says 'TG589vn v3'

My ISP is Mweb and there are 4 people living in the house all with 1 laptop and 1 phone connected to the wifi but even with all the devices the speed used to be fine

from some googling I think this might be a damaged/faulty wireless card but i'm not sure and would love to know if there's anything i can do about it or know for sure what the problem is.

Please let me know what I need to provide for any help as i am a bit of a noob when it comes to the technical side of computers
 
Solution
Yes, as I said earlier -- I agree that it is a distance and typical wireless quirk problem. I see this commonly. Your best fix is to look at the USB adapter that I linked (with or without an extension cable), use powerline adapters (AV1200 or better), or run an Ethernet cable.
I doubt that it is an issue with your wireless card since it works very close to the router.

Most likely you just are not getting a strong signal in your room, which could be due to interference. Download the free version of inSSIDer and install and run on your laptop. It will show you all 2.4GHz networks near you (your router only supports 2.4GHz). Insure that you are on the best non-overlapping channel (1, 6, or 11) that has the fewest other strong networks on that channel or close to it so they overlap.

If there are no other networks overlapping you, then you might consider buying a USB wireless adapter with a large antenna such as a TP-Link TL-WN722N that works well on Windows 7 (but not so much on W10). You can also put a USB wireless adapter on a USB extension cord up to 10 feet to move it closer to the radio.
 


I just downloaded inSSIDer and I'm not entirely sure what i'm looking at, but my network is on channel 6 and there's one other network on channel 6 that's just as strong as mine (my router puts out the main network and an open one that people with Mweb account can connect to like a hotspot), is there anything I can try to improve the signal?

also the signal is only terrible on my laptop, my phone is the same as always.

Edit: When i open both doors between myself and the router and do a speed test the speed is the same as when i'm right next to the router
 


The thing is that the other strong network is coming from the same router, I did another speed test on all 3 channels and looked at inSSIDer after changing channels and each time the speed was very similar and both networks moved channels and the router has been putting out 2 networks since we got it, before this there was no problem
 
It's WPA2-Personal encryption and i'm not sure what N only connection is, on inSSIDer under the 802.11 row says n if that means anything. the fact that it only started so recently is what makes me think it could be a problem with the wireless card especially since my housemates still have fine internet speeds all over the house.

I am going to sleep now so if anyone posts any potential solutions i'll try them when I can tomorrow. Thanks for the help so far
 


I also forgot to mention that my laptop will occasionally just lose connection to the network all together
 


I meant V5-573G and on the acer website it only has drivers for windows 8 and 10 but i downloaded the drivers for windows 7 from various different websites. The wireless card drivers I downloaded from the card manufacturers website

I took my laptop to the shop this morning and told them about my problem and they seem to think it's purely due to the distance and the walls between me and the router, however i don't see how that can be the case since it was working fine less than a month ago
 
Yes, as I said earlier -- I agree that it is a distance and typical wireless quirk problem. I see this commonly. Your best fix is to look at the USB adapter that I linked (with or without an extension cable), use powerline adapters (AV1200 or better), or run an Ethernet cable.
 
Solution


Thanks for all the help, at the moment the internet seems to have fixed itself because i am getting normal speeds without changing anything but who knows how long that will last, I'm going to mark this as solved since I think it was just a bad period of slow internet for my room and now it's gone but i also think any of the solutions you mentioned would help to keep it much more consistent