Question Wireless Issue

afratafri202

Honorable
Oct 19, 2017
39
0
10,530
Hello everyone! I hope you guys are doing well.
I have a Dell Latitude 7390 2 in 1 laptop.
Here are it's specs:
Core i5 8250U
256GB Nvme SSD from KIOXIA or something
8GB RAM

Now it has a Qualcomm QCA61x4A 802.11 ac Wireless Adapter. This adapter is WEIRD. So the problem is that it goes nuts whenever i take my laptop to my university. It works fine all the time but when i am at the university, it connects to the university network, and then after a minute or so it disconnects and even stops detecting any networks at all. Then when i try to turn the wifi on or off, the setting for wifi disappears itself. Then it works for a minute if i disable the wifi adapter and reenable it. But the whole process repeats. The problem doesnot appear to be with the university's wifi as all my other devices connect to it correctly and never show any signs of problems. Even my friends's devices(all of them) connect correctly. I was thinking that there is some problem with my laptop's wireless adapter but it works flawlessly everywhere else and yes i have tried updating, rolling back and trying all sorts of drivers for this card.
Thanks for reading all this and any help is appreciated.
 
Verify that only one network adapter (either wired or wireless) is enabled on the laptop.

If the laptop is only used in wireless environments then the wired network adapter should be disabled.

Try disabling IPv6 on the laptop if IPv6 is enabled.

Failing the above then take the laptop to the university's IT support staff and show them the problem.