[SOLVED] wireless mouse not working with usb cable ?

[shanetorima]

Hi,

I have a wireless mouse which used to work with usb cable also

but after windows update...it has stopped working


The Mouse Laser light doesnt turn on with usb cable


Please assist how to make it start, usb ports are working for all other devices except this mosue

Technical details of my laptop as follows. Thank you very much for your help in fixing this issue.



IdeaPad 3 14ITL6


Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB (7.79 GB usable)

Edition Windows 11 Home Single Language
Version 24H2
Installed on ‎13-‎12-‎2024

 

[SkyNetRising]

Please assist how to make it start, usb ports are working for all other devices except this mosue

Mouse broken probably.
Does this mouse work on any other computer (with cable)?

What model mouse btw?

 

[shanetorima]

Thank you for your reply,

its a new mouse, the old mouse I disposed as it wasn't working anymore of the same model some brand I bought from shopee ,

The mouse laser lights are not turning one with usb cable now as previously.


Kindly assist please
I

 

[shanetorima]

In Another words more defined issue is

Unable to wake system via USB Type C connected mouse

ideapad 3-14ITL6 Laptop

 

[SkyNetRising]

Unable to wake system via USB Type C connected mouse

What model mouse are you using?
Does the mouse work on any other pc (with cable) ?

 

[shanetorima]

Dual Mode Mouse

https://www.ebay.com/itm/394736047691

Its doesn't work on other laptop also.

It used to previously before the update I installed

 

[shanetorima]

The mouse laser light doesn't turn on, Rest the Mouse lights up

 

[SkyNetRising]

Does it work in wireless mode?
If not, then broken mouse. Replace.

 

[shanetorima]

Yes it does work on Wireless mode.

Its New Mouse, the Old one was also same model used it for 2years .

 

[SkyNetRising]

Yes it does work on Wireless mode.

Huh.
Then USB port on mouse may have worn out/got loose.
Should be possible to resolder it.

 

[shanetorima]

Thank you for replies and guidance.

its a New Mouse I got yesterday only.

 

[shanetorima]

Should I tweak registry for Mouse, Can you guide me on this please , if it might work

 

[shanetorima]

An Update ,

I just found that USB mass storage appear with a yellow exclamation mark in the device manager.

 

[SkyNetRising]

Delete entry with yellow exclamation mark and then
click on "Scan for hardware changes".

If that doesn't help, then reinstall Intel chipset drivers (for windows 11).

https://pcsupport.lenovo.com/jp/en/...ches)&id=FB762CAD-DE8B-49C2-A04B-809B4958F608

 

[shanetorima]

It's resolved now.

After installing the Intel chipset drivers for Windows 11 for my laptop again, It's working fine.

Tons of Thank You.

I Hope your Christmas is as wonderful as you and lasts well into the New Year !!