[SOLVED] Wireless Mouse stops responding briefly every once in a while

[Metallis]

Hi there people,

MOUSE: Logitech Anywhere MX

My mouse has this problem with it where it keeps "lagging" as i use it. As in, it freezes randomly and very briefly at random intervals. It could freeze for just a millisecond and then work, or it could freeze for up to 3 seconds. Or it can freeze very briefly and unfreeze briefly in a rapid pattern for a second or 2. "Lag" or "Chop" is the best way to describe it. It gets much worse when im playing games.

It IS wireless, so i assume it has something to do with the connection to the tower. I have it plugged into the closest port to my mouse. Can anyone help a brother out?

Ive tried:

• checking the battery
• turning off vsync
• disabling enhance pointer precision
• disabling "allow the computer to turn off this device to save power" (Although that option is greyed out for me)
• disabling USB selective suspend
• replacing the mousepad
• yelling at the mouse
• assuming the problem would go away after Halloween

Also to note, that i literally just got a new computer the day before I posted this (the mouse had similar problems on the old computer, but mostly went away faster some time)

Please advise, and thanks,

Metallis

 

[hang-the-9]

Try another mouse see if it does the same thing. Did you make sure the sensor is clean? Mouse could be just failing.

 

[Ralston18]

"Checking the battery" - acknowledged.

However just replace the batteries with new, fresh batteries.

Especially if the keyboard is still using any original, manufacturer supplied "Not for resale" batteries.

Just had to do that on my current Logitech K540.

 

[Metallis]

"Checking the battery" - acknowledged.

However just replace the batteries with new, fresh batteries.

Especially if the keyboard is still using any original, manufacturer supplied "Not for resale" batteries.

Just had to do that on my current Logitech K540.

I've replaced the batteries on multiple occasions, it didn't change anything. My keyboard is wired, thankfully

 

[Metallis]

Try another mouse see if it does the same thing. Did you make sure the sensor is clean? Mouse could be just failing.

Since I've posted, I've tried another wireless mouse. This one freaks out much less, but still ahs the problem from time to time. When it does happen, it actually lasts for longer oddly. Also ANOTHER previous wireless mouse I had had drifting and right-clicking problems after about a year of use.

I'll look into cleaning the sensor, I have a feeling that tis the connection of the mouse that's the real problem, but nonetheless the suggestion seems reasonable and plausible
thanks, i'll update this thread soon regarding how the cleaning went.

 

[Ralston18]

Inspect in and around the dongle's host USB port. Look for signs damage or debris.

Try using a USB extension cable for the mouse dongle.

Raise the dongle up and away from the case.

 

[Metallis]

Inspect in and around the dongle's host USB port. Look for signs damage or debris.

Try using a USB extension cable for the mouse dongle.

Raise the dongle up and away from the case.

Just got a new computer, and the effects were virtually the same between this one and the old one, and even between different wireless mice, so i cant reasonably imagine there being damage. And I don't want to have to buy an extra item just to get my mouse to function properly. What do you mean raise the dongle? I cant really move it, its in the USB port and that's it

 

[Ralston18]

Yes - you can raise the dongle.

All that is needed is a USB extension cable. Probably around 6 feet ( 2 meters) or so.

Example/reference:

https://www.amazon.com/AmazonBasics...1G49S3RJGGN&psc=1&refRID=R3JPB9NRA1G49S3RJGGN

Plug the dongle into the cable's female port and the cable's male plug into the computer's USB port.

The cable length will allow you to raise the dongle up and away from the back of the computer.

Likely less interference and improved TX & RX.

Ask family and friends - someone may have an USB extension you can borrow for testing purposes.

USB cable length is limited to about 15 feet (5 meters). You can still test with a USB cable up to that length.

I use an USB extension cable to raise a USB wireless network adapter from the back of a salvaged All-in-one computer. Having the wireless adapter raised up nearer the ceiling makes a difference.