Wireless Network Configuration Problem

[Norvin Erea]

Hello!

Somebody can help me to Wireless Network Configuration. My router is TP LINK Archer C20i.

I configured my ISP to TP Link using PPPOE. Its IP Address of my TPLINK is 192.168.1.1 and that is my gateways right?

Locally, Our Internet is good. But In wireless I cannot connect or sometimes you will be connected but i will disconnect. My router TP LINK is brand new. And aside from that I confuse because my TP Link router is dual band. The first one is 2.4ghz and the second one is 5ghz. Thise two is enable, But the SSID from 2.4ghz is only the visible in the network.

Please help me to configure my wireless network. T_T

Thank you so much,
Vin

 

[Phillip Corcoran]

How many bars are showing for WiFi signal strength on your laptop?

The 2.4GHz is the only one showing as available because, although your router is dual-band, your laptop's WiFi adapter is not.

 

[Norvin Erea]

How many bars are showing for WiFi signal strength on your laptop?

The 2.4GHz is the only one showing as available because, although your router is dual-band, your laptop's WiFi adapter is not.

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The SSID from my router are full bars meaning I have strength signal since Im very near with my router.

I guest I have wrong with my configuration. Please see the link below for the images. Hope you will help me.

https://drive.google.com/file/d/0B1XSYvPGbjpYS29lSTVRMnpvLTQ/view?usp=sharing

https://drive.google.com/file/d/0B1XSYvPGbjpYb19WNDBfVFZGMUk/view?usp=sharing

Thank you,
Vin

 

[Phillip Corcoran]

Temporarily disable wireless security in your router's settings (your second screenshot) to see if you get an internet connection then.

 

[Pooneil]

Another suggestion is to set the mode to "N only," if that is an option, or AC mode, while trouble shooting. The mode setting in the image is "B/G Mixed," which is deprecated. Once the router is connecting, set the mode to AC or auto to get the most out of it.

 

[Norvin Erea]

Another suggestion is to set the mode to "N only," if that is an option, or AC mode, while trouble shooting. The mode setting in the image is "B/G Mixed," which is deprecated. Once the router is connecting, set the mode to AC or auto to get the most out of it.

but there's no option in mode for "N only", the only available options are 11bg and 11bgn.

 

[Pooneil]

Another suggestion is to set the mode to "N only," if that is an option, or AC mode, while trouble shooting. The mode setting in the image is "B/G Mixed," which is deprecated. Once the router is connecting, set the mode to AC or auto to get the most out of it.

but there's no option in mode for "N only", the only available options are 11bg and 11bgn.

You definitely want to have "n" enabled so use 11bgn.