Check out these steps to make sure you have properly installed the device. To install a network, wireless, or Bluetooth printer.
If you're trying to add a network printer at the office, you'll usually need the name of the printer. If you can't find it, contact your network administrator.
1.Open Devices and Printers by clicking the Start button Picture of the Start button, and then, on the Start menu, clicking Devices and Printers.
2. Click Add a printer.
3. In the Add Printer wizard, click Add a network, wireless or Bluetooth printer.
4. In the list of available printers, select the one you want to use, and then click Next. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.)
5. If prompted, install the printer driver on your computer by clicking Install driver. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
6. Complete the additional steps in the wizard, and then click Finish.
Tips
* Available printers can include all printers on a network, such as Bluetooth and wireless printers or printers that are plugged into another computer and shared on the network. You might need permission to install some printers.
* You can confirm the printer is working by printing a test page. For more information, see Print a test page.
Source:
http://windows.microsoft.com/en-us/windows7/Install-a-printer
I hope this helps!
Brett M,
Windows Outreach Team