Wireless USB Adapter keeps crashing on Windows 10 (Used to happen on 8.1 too)

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mattrock93

Reputable
May 16, 2015
9
0
4,510
This error is why i could never run Windows 8.1 on my machine and it seems to of transferred over to windows 10 too. My PC boots fine everything's working but usually if i am doing something like watching a YouTube video or on my PS4 playing online my internet will cut off and my wireless with have the Square box with a red cross, if i unplug my adapter and plug it back in it comes back on. But its a bit frustrating when I'm playing a multiplayer game on my PC or chatting on Skype for my adapter to crash. I've had this issue with my old netgear wireless adapter and this one.

It happens around 2-5 times an hour, i looked it up and I've tried many fixes some of which include:
Setting power settings to Max Performance.
Setting the Adapter to not turn off to save power
Reinstalling drivers
Turning off Bluetooth

I have looked in the Windows Event Log and i seem to get 2 events every time this occurs and they say:

WLAN Extensibility Module has stopped.
Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll


and

The network interface "ASUS USB-AC53 802.11ac Wireless USB Adapter" has begun resetting. There will be a momentary disruption in network connectivity while the hardware resets.
Reason: The network driver requested that it be reset.
This network interface has reset 15 time(s) since it was last initialized.


Any help or suggestions would be greatly appreciated as i like Windows 10 but i can't use it if my internet keeps cutting out randomly.
 
Hey guys, its happening to me too, I downloaded what you's said worked, but it says its a later version then the one i already have installed, is it "
Software Version 1.0.0.26-1 (Supports Win10" that i download? I Have the windows 10 beta installed at the moment
 
I tried the netgear A6200 drivers, and it seems to work.
BUT when I restart the PC, the wireless adapter does not work once again.
In device manager the wireless adapter has a different name. I can then update the drivers and point to the netgear drivers once again, and then it works again.

But it's not working properly, since I need to do it all, every time the PC boots.

Does anyone have this problem?

Thanks