Wont install 64bit windows 8 pro...

[CookieHDMonster]

I have the key ready, but when I try to install windows 64bit it really doesn't like it. My PC Specs are as follows : CPU : AMD FX 8350 CPU COOLER : Msi Dragon Liquid cooler 120mm GPU: NVIDIA GTX 660 2gb Ram : Hyper X Fury 1888hz 8gb Motherboard : ASUS M5 A97 LE R2.0 Question. Is there a reason I cant install the 64bit version? and can I fix it somehow

 

[Akalanka Umayanga]

Does your processor supports 64-bit chek it via internet.

 

[USAFRet]

What errors do you see? Where does it fail?

 

[Wolfshadw]

And where did you get the download from?

-Wolf sends

 

[CookieHDMonster]

Does your processor supports 64-bit chek it via internet.

Yeah it does support 64bit OS.

 

[CookieHDMonster]

And where did you get the download from?

-Wolf sends

The Windows website, I bought the key of G2A.com and then they directed me to the windows 8.1 download

 

[CookieHDMonster]

What errors do you see? Where does it fail?

The whole thing just shuts down, loads up and then crashes, doesn't even work etc.

 

[USAFRet]

And where did you get the download from?

-Wolf sends

The Windows website, I bought the key of G2A.com and then they directed me to the windows 8.1 download

'The Windows website'....
What link, specifically?

 

[CookieHDMonster]

And where did you get the download from?

-Wolf sends

The Windows website, I bought the key of G2A.com and then they directed me to the windows 8.1 download

'The Windows website'....
What link, specifically?

This website here --> http://windows.microsoft.com/en-us/windows-8/upgrade-product-key-only

 

[USAFRet]

What errors do you see? Where does it fail?

The whole thing just shuts down, loads up and then crashes, doesn't even work etc.

Installing from DVD or USB?

 

[CookieHDMonster]

What errors do you see? Where does it fail?

The whole thing just shuts down, loads up and then crashes, doesn't even work etc.

Installing from DVD or USB?

I've tried that on the DVD and USB and from a download

 

[USAFRet]

What errors do you see? Where does it fail?

The whole thing just shuts down, loads up and then crashes, doesn't even work etc.

Installing from DVD or USB?

I've tried that on the DVD and USB and from a download

And you're booting directly from the install media (DVD or USB)? Not trying to start it from some other Windows install...

 

[CookieHDMonster]

What errors do you see? Where does it fail?

The whole thing just shuts down, loads up and then crashes, doesn't even work etc.

Installing from DVD or USB?

I've tried that on the DVD and USB and from a download

And you're booting directly from the install media (DVD or USB)? Not trying to start it from some other Windows install...

I have tried that by selecting the DVD/USB devise in the BIOS and it still didn't work

 

[Wolfshadw]

What operating system are you upgrading from?

-Wolf sends

 

[CookieHDMonster]

What operating system are you upgrading from?

-Wolf sends

It was from Windows 7 32bit, then from a wiped Hard Drive and then from Windows 8.1 32bit

 

[Wolfshadw]

Found this on a Windows 8.1 Update FAQ site:

Can I update from a 32-bit version of Windows to a 64-bit version of Windows 8.1?

If your PC has a 64-bit capable processor (CPU) but is currently running a 32-bit version of Windows, you can install a 64-bit version of Windows 8.1, but you'll need to buy it as a DVD and perform a clean installation. You won't be able to keep any files, settings, or apps when you update from a 32-bit to a 64-bit version.

I'm not certain the upgrade version you downloaded is viable for this type of upgrade. Personally, I'd just try to get your money back from G2A and then purchase an OEM DVD version of Windows 8.1 from a reliable source.

-Wolf sends

 

[CookieHDMonster]

Found this on a Windows 8.1 Update FAQ site:

Can I update from a 32-bit version of Windows to a 64-bit version of Windows 8.1?

If your PC has a 64-bit capable processor (CPU) but is currently running a 32-bit version of Windows, you can install a 64-bit version of Windows 8.1, but you'll need to buy it as a DVD and perform a clean installation. You won't be able to keep any files, settings, or apps when you update from a 32-bit to a 64-bit version.

I'm not certain the upgrade version you downloaded is viable for this type of upgrade. Personally, I'd just try to get your money back from G2A and then purchase an OEM DVD version of Windows 8.1 from a reliable source.

-Wolf sends

The link is of the actual windows website and the key works fine, I'm just wondering why I can't install the 64bit version of Windows 8.1 on my machine. G2A Is a very reliable source and have used them before. It's not the Code or the download

 

[USAFRet]

G2A Is a very reliable source and have used them before. It's not the Code or the download

Opinions differ greatly on that.
(and there is but one opinion that really matters, Microsoft. G2A is not a valid, legal reseller)

But to your issue:
Does it give ANY error message? What exactly does it do?

 

[Bossyfins]

Are you using the windows upgrade option?

 

[Wolfshadw]

Yes, I realize the link is an actual Microsoft site and I would personally disagree that G2A is a reliable source (but that's just me).

No, the point I meant to make was that the link G2A gave you was to an UPGRADE version of Windows 8.1 and I don't think you can UPGRADE your Windows 7 32-Bit OS to Windows 8.1 64-Bit OS. The FAQ I linked (also a Microsoft site) states you need to purchase a Windows 8 DVD to change your OS and I believe, you're required to get the FULL version and not an UPGRADE version (OEM or Retail is your choice).

-Wolf sends

 

[Bossyfins]

Yea, I heard something about that. I think you can only upgrade to x64 if your current os is x64.

 

[USAFRet]

2 issues here:

1, you cannot 'upgrade' from a 32bit install to a 64bit install. It must be a full reinstall

2. If you purchased an Upgrade license, then it must see an existing OS to 'upgrade' from.

I think you bought the wrong thing, in more ways than one.

 

[Bossyfins]

He could wipe his HDD, and then reinstall, no?

 

[CookieHDMonster]

Are you using the windows upgrade option?

I have tried both upgrade and clean install

 

[CookieHDMonster]

He could wipe his HDD, and then reinstall, no?

Already tried that