• Our team is working to address issues posting quotes or media to the forums. Please bear with us as we get this sorted out.

WoW constantly freezing, other games fine

langis

Distinguished
Feb 27, 2008
25
0
18,530
0
My brother and I both play WoW on Win10. My computer plays it fine. His, though, can't go a few minutes (3 to 10) running WoW without freezing and requiring a hard reboot. When it freezes, it never un-freezes; we've waited 5+ minutes for it to recover with no luck.

His computer runs other games with no issue, including ones more graphically intensive than WoW. It also has no viruses or malware that we could identify. Latest GPU drivers installed, incl. a clean install, and we deleted the Cache, Interface, and WTF folders just in case (he does not use any addons at all). Issue still occurs.

Tried DirectX 11 and 12. Tried the command line argument for DX9 (-d3d9, I think?). Lowest possible graphical settings vs. recommended. Nothing helps. Worth noting that there's no stuttering on recommended settings, just the freeze no matter what. Tried Win10's Game Mode OFF (which it was already) and ON; neither helped.

Please advise on what to do next. Not sure where to go from here.

His DxDiag, in case it helps (this was taken before updating to the latest drivers):

Code:
------------------
System Information
------------------
      Time of this report: 8/15/2018, 19:55:47
             Machine name: *snip*
               Machine Id: {AF244C11-A21E-4857-9E6C-18541490C16C}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: To be filled by O.E.M.
                     BIOS: BIOS Date: 06/01/15 15:36:42 Ver: 04.06.05 (type: BIOS)
                Processor: AMD FX(tm)-8320 Eight-Core Processor            (8 CPUs), ~3.5GHz
                   Memory: 8192MB RAM
      Available OS Memory: 8158MB RAM
                Page File: 2924MB used, 13426MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
           DxDiag Version: 10.00.17134.0001 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: AMD Radeon R9 200 Series
        Manufacturer: Advanced Micro Devices, Inc.
           Chip type: AMD Radeon Graphics Processor (0x6798)
            DAC type: Internal DAC(400MHz)
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_1002&DEV_6798&SUBSYS_30011682&REV_00
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 7131 MB
    Dedicated Memory: 3052 MB
       Shared Memory: 4079 MB
        Current Mode: 1920 x 1080 (32 bit) (60Hz)
         HDR Support: Not Supported
    Display Topology: Internal
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.645031,0.332531), Green(0.315930,0.619641), Blue(0.151867,0.065930), White 

Point(0.313977,0.329602)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 

270.000000
        Monitor Name: Dell E2414H (Digital - DVI)
       Monitor Model: DELL E2414H
          Monitor Id: DEL4091
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdxc64.dll
 Driver File Version: 24.20.12019.1010 (English)
      Driver Version: 24.20.12019.1010
         DDI Version: 12
      Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.4
 Graphics Preemption: DMA
  Compute Preemption: DMA
            Miracast: Not Supported
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:False 
   Driver Attributes: Final Retail
    Driver Date/Size: 7/10/2018 6:00:00 PM, 2026968 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71EE2-24D8-11CF-C076-F23EBBC2D535}
           Vendor ID: 0x1002
           Device ID: 0x6798
           SubSys ID: 0x30011682
         Revision ID: 0x0000
  Driver Strong Name: oem24.inf:cb0ae41405ca190c:ati2mtag_R575DS:24.20.12019.1010:pci

\ven_1002&dev_6798&subsys_30011682
      Rank Of Driver: 00D10001
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  

DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  

DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  
      Deinterlace Caps: n/a
        D3D9 Overlay: Not Supported
             DXVA-HD: Not Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Speakers (Dell AC511 USB SoundBar)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_413C&PID_A503&REV_0110&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17134.0001 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/11/2018 12:00:00 AM, 151552 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7457 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 2/26/2015 12:00:00 AM, 4421976 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1458A182&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7457 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 2/26/2015 12:00:00 AM, 4421976 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (HD Webcam C615)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17134.0001 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/11/2018 17:33:46, 151552 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line (Dell AC511 USB SoundBar)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 10.00.17134.0001 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/11/2018 17:33:46, 151552 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 1
---------------------
           FriendlyName: Logitech HD Webcam C615
               Category: Camera
           SymbolicLink: \\?\usb#vid_046d&pid_082c&mi_02#6&1098b053&0&0002#{e5323777-f976-4f5b-9b55-

b94699c46e44}\{bbefb6c7-2fc4-4139-bb8b-a58bba724083}
               Location: n/a
               Rotation: n/a
           Manufacturer: Logitech
             HardwareID: USB\VID_046D&PID_082C&REV_0011&MI_02,USB\VID_046D&PID_082C&MI_02
             DriverDesc: Logitech HD Webcam C615
         DriverProvider: Logitech
          DriverVersion: 13.80.853.0
      DriverDateEnglish: 10/22/2012 00:00:00
    DriverDateLocalized: 10/22/2012 12:00:00 AM
                Service: LVUVC64
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {3E447BE5-86DC-5F7B-A812-D78097336448}
            ProblemCode: No Problem
  BusReportedDeviceDesc: HD Webcam C615
                 Parent: USB\VID_046D&PID_082C\8F6591E0
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\LVUVC64,\Driver\usbccgp
      ContainerCategory: Imaging.Webcam
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Quickfire Rapid S
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0020
        FF Driver: n/a

      Device Name: Dell
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x413C, 0xA503
        FF Driver: n/a

      Device Name: Quickfire Rapid S
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0020
        FF Driver: n/a

      Device Name: Quickfire Rapid S
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2516, 0x0020
        FF Driver: n/a

      Device Name: Controller (GEM PAD EX)
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x24C6, 0x550D
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: USB\ROOT_HUB
| Service: usbhub
| Driver: usbhub.sys, 4/11/2018 17:33:52, 514464 bytes
| Driver: usbd.sys, 4/11/2018 17:33:52, 32152 bytes
| 
+-+ USB Composite Device
| | Vendor/Product ID: 0x2516, 0x0020
| | Location: Port_#0005.Hub_#0001
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 4/11/2018 17:33:52, 168864 bytes
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x2516, 0x0020
| | | Location: 0000.0012.0000.005.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 6/8/2018 03:01:36, 46080 bytes
| | | 
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x2516, 0x0020
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| | | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x2516, 0x0020
| | | Location: 0000.0012.0000.005.000.000.000.000.000
| | | Matching Device ID: USB\Class_03
| | | Service: HidUsb
| | | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | | Driver: hidparse.sys, 6/8/2018 03:01:36, 46080 bytes
| | | 
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x2516, 0x0020
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 4/11/2018 17:33:52, 40448 bytes
| | | | Driver: kbdclass.sys, 4/11/2018 17:33:52, 63904 bytes
| 
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: USB\ROOT_HUB
| Service: usbhub
| Driver: usbhub.sys, 4/11/2018 17:33:52, 514464 bytes
| Driver: usbd.sys, 4/11/2018 17:33:52, 32152 bytes
| 
+-+ USB Input Device
| | Vendor/Product ID: 0x046D, 0xC077
| | Location: Port_#0001.Hub_#0003
| | Matching Device ID: USB\Class_03&SubClass_01
| | Service: HidUsb
| | Driver: hidusb.sys, 4/11/2018 17:33:52, 42496 bytes
| | Driver: hidclass.sys, 4/11/2018 17:33:52, 173568 bytes
| | Driver: hidparse.sys, 6/8/2018 03:01:36, 46080 bytes
| | 
| +-+ HID-compliant mouse
| | | Vendor/Product ID: 0x046D, 0xC077
| | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | Service: mouhid
| | | Driver: mouhid.sys, 4/11/2018 17:33:52, 33280 bytes
| | | Driver: mouclass.sys, 4/11/2018 17:33:52, 56728 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 803.9 GB
Total Space: 953.3 GB
File System: NTFS
      Model: ST1000DM003-1ER162 ATA Device

      Drive: E:
 Free Space: 45.0 GB
Total Space: 114.5 GB
File System: NTFS
      Model: SanDisk SDSSDHII120G SATA Disk Device

      Drive: D:
      Model: ATAPI iHAS124   F SATA CdRom Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 10.00.17134.0137 (English), 6/14/2018 22:36:47, 159744 

bytes

--------------
System Devices
--------------
     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&11583659&0&C1
   Driver: n/a

     Name: AMD SATA Controller
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_B0021458&REV_40\3&11583659&0&88
   Driver: C:\WINDOWS\system32\DRIVERS\amd_sata.sys, 1.02.0001.0359 (English), 11/5/2013 21:40:46, 83176 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\amd_xata.sys, 1.02.0001.0359 (English), 11/5/2013 21:40:46, 43240 

bytes

     Name: AMD Radeon R9 200 Series
Device ID: PCI\VEN_1002&DEV_6798&SUBSYS_30011682&REV_00\4&2534E90F&0&0010
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiesrxx.exe, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

482280 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atio6axx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

36970984 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atioglxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

30764000 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atidxx32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

13898472 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atidxx64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

16776080 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ATIODCLI.exe, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

76776 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ATIODE.exe, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

358376 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atig6pxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

156136 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atig6txx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

235496 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atigktxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 

205800 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiglpxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 

135656 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atikmpag.sys, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 

567784 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiu9p64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

188360 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiu9pag.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

157792 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiuxp64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 

211312 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiuxpag.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 

175408 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\coinst_18.20.dll, 1.00.0005.0009 (English), 7/12/2018 09:31:34, 

1244648 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\aticfx32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

1607096 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\aticfx64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 

2026968 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdocl.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:20, 

54336488 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdocl64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:24, 

68755944 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdhdl32.dll, 7/12/2018 09:31:18, 321512 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdhdl64.dll, 7/12/2018 09:31:18, 397800 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdmantle32.dll, 24.20.12019.1010 (English), 7/12/2018 

09:31:18, 13363712 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdmantle64.dll, 24.20.12019.1010 (English), 7/12/2018 

09:31:20, 15867880 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativce03.dat, 7/12/2018 09:31:34, 160768 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_vi.dat, 7/12/2018 09:31:34, 324804 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_vi_nd.dat, 7/12/2018 09:31:34, 324544 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_cz_nd.dat, 7/12/2018 09:31:34, 272160 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amde31a.dat, 7/12/2018 09:31:18, 159072 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_FJ.dat, 7/12/2018 09:31:34, 267732 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_FJ_nd.dat, 7/12/2018 09:31:34, 267472 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdxc32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:26, 

15780648 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdxc64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:26, 

18720584 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdocl12cl.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:22, 

25535976 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdocl12cl64.dll, 24.20.12019.1010 (English), 7/12/2018 

09:31:22, 32051688 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdicdxx.dat, 7/12/2018 09:31:18, 1014197 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiicdxx.dat, 7/12/2018 09:31:30, 737410 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_el_nd.dat, 7/12/2018 09:31:34, 374304 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdvlk32.dll, 9.02.0010.0033 (English), 7/12/2018 09:31:24, 

14641640 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdvlk64.dll, 9.02.0010.0033 (English), 7/12/2018 09:31:26, 

17096168 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0330897.inf_amd64_e597c9af3e80d847\B330925\amd-

vulkan32.json, 7/12/2018 09:31:18, 700 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository\c0330897.inf_amd64_e597c9af3e80d847\B330925\amd-

vulkan64.json, 7/12/2018 09:31:18, 700 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amde34a.dat, 7/12/2018 09:31:18, 166560 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_stn_nd.dat, 7/12/2018 09:31:34, 277792 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amde34b.dat, 7/12/2018 09:31:18, 166560 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amduve32.dll, 16.12.0006.0000 (English), 7/12/2018 09:31:24, 

144360 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amduve64.dll, 16.12.0006.0000 (English), 7/12/2018 09:31:24, 

166376 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdmmcl.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:20, 

126440 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdmmcl6.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:20, 

148456 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atikmdag.sys, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 

44339688 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumd64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

12807160 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumd6a.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 

12534968 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumdag.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 

10224736 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumdva.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 

11999872 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativce02.dat, 7/12/2018 09:31:34, 100832 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_cik.dat, 7/12/2018 09:31:34, 234292 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_cik_nd.dat, 7/12/2018 09:31:34, 234032 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_gl_nd.dat, 7/12/2018 09:31:34, 376256 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amde40a.dat, 7/12/2018 09:31:18, 165088 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_rv.dat, 7/12/2018 09:31:34, 343328 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdave32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 

116176 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\amdave64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 

131264 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumd6t.dll, 8.14.0010.0609 (English), 7/12/2018 09:31:34, 

12600384 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\atiumdvt.dll, 8.14.0010.0609 (English), 7/12/2018 09:31:34, 

12050248 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_vg20.dat, 7/12/2018 09:31:34, 362624 bytes
   Driver: C:\WINDOWS\System32\DriverStore\FileRepository

\c0330897.inf_amd64_e597c9af3e80d847\B330925\ativvaxy_vg20_nd.dat, 7/12/2018 09:31:34, 376608 bytes
   Driver: C:\WINDOWS\system32\atieclxx.exe, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 715752 bytes
   Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.6766.23254 (English), 7/12/2018 09:31:28, 467944 bytes
   Driver: C:\WINDOWS\system32\ati2erec.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 69608 bytes
   Driver: C:\WINDOWS\system32\atig6txx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 235496 bytes
   Driver: C:\WINDOWS\system32\atiapfxx.blb, 7/12/2018 09:31:28, 893688 bytes
   Driver: C:\WINDOWS\system32\OpenCL.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:26, 175592 bytes
   Driver: C:\WINDOWS\system32\clinfo.exe, 7/12/2018 09:31:34, 352232 bytes
   Driver: C:\WINDOWS\system32\amdhcp64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 186376 bytes
   Driver: C:\WINDOWS\system32\kapp_ci.sbin, 5/22/2018 05:13:22, 121392 bytes
   Driver: C:\WINDOWS\system32\kapp_si.sbin, 5/22/2018 05:13:22, 117072 bytes
   Driver: C:\WINDOWS\system32\samu_krnl_ci.sbin, 10/13/2017 11:01:56, 154384 bytes
   Driver: C:\WINDOWS\system32\samu_krnl_isv_ci.sbin, 10/13/2017 11:01:56, 138832 bytes
   Driver: C:\WINDOWS\system32\mantle64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 180712 bytes
   Driver: C:\WINDOWS\system32\mantleaxl64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 160232 bytes
   Driver: C:\WINDOWS\system32\amdgfxinfo64.dll, 7/12/2018 09:31:18, 446464 bytes
   Driver: C:\WINDOWS\system32\atieah64.exe, 7/12/2018 09:31:28, 415200 bytes
   Driver: C:\WINDOWS\system32\detoured.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 19272 bytes
   Driver: C:\WINDOWS\system32\Rapidfire64.dll, 1.02.0001.0062 (English), 7/12/2018 09:31:36, 570856 bytes
   Driver: C:\WINDOWS\system32\RapidFireServer64.dll, 1.02.0000.0015 (English), 7/12/2018 09:31:36, 46056 

bytes
   Driver: C:\WINDOWS\system32\amdlvr64.dll, 1.00.0013.0000 (English), 7/12/2018 09:31:18, 876008 bytes
   Driver: C:\WINDOWS\system32\GameManager64.dll, 7/12/2018 09:31:34, 458720 bytes
   Driver: C:\WINDOWS\system32\amdmiracast.dll, 7/12/2018 09:31:20, 549424 bytes
   Driver: C:\WINDOWS\system32\dgtrayicon.exe, 7/12/2018 09:31:34, 479208 bytes
   Driver: C:\WINDOWS\system32\AMDKernelEvents.man, 7/12/2018 09:31:18, 34450 bytes
   Driver: C:\WINDOWS\system32\amfrt64.dll, 1.04.0008.0000 (English), 7/12/2018 09:31:28, 3564520 bytes
   Driver: C:\WINDOWS\system32\amdmcl64.dll, 1.06.0000.0000 (English), 7/12/2018 09:31:20, 552936 bytes
   Driver: C:\WINDOWS\system32\amdxc64.dll, 8.18.0010.0249 (English), 7/12/2018 09:31:26, 114664 bytes
   Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1623 (English), 7/12/2018 09:31:28, 154728 bytes
   Driver: C:\WINDOWS\system32\atidxx64.dll, 7/12/2018 09:31:28, 120296 bytes
   Driver: C:\WINDOWS\system32\atimpc64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 121984 bytes
   Driver: C:\WINDOWS\system32\atimuixx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 124896 bytes
   Driver: C:\WINDOWS\system32\atisamu64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 157672 bytes
   Driver: C:\WINDOWS\system32\atiumd6a.cap, 7/12/2018 09:31:32, 3437632 bytes
   Driver: C:\WINDOWS\system32\ativvsva.dat, 10/13/2017 11:01:54, 157144 bytes
   Driver: C:\WINDOWS\system32\ativvsvl.dat, 10/13/2017 11:01:54, 204952 bytes
   Driver: C:\WINDOWS\system32\amdave64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 131264 bytes
   Driver: C:\WINDOWS\system32\amdpcom64.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:24, 121984 bytes
   Driver: C:\WINDOWS\system32\atiadlxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 1493984 bytes
   Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 205800 bytes
   Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 7/12/2018 09:31:28, 893688 bytes
   Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:26, 151528 bytes
   Driver: C:\WINDOWS\SysWOW64\amdhcp32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 164512 bytes
   Driver: C:\WINDOWS\SysWOW64\mantle32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 151008 bytes
   Driver: C:\WINDOWS\SysWOW64\mantleaxl32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 135656 bytes
   Driver: C:\WINDOWS\SysWOW64\amdgfxinfo32.dll, 7/12/2018 09:31:18, 361960 bytes
   Driver: C:\WINDOWS\SysWOW64\atieah32.exe, 7/12/2018 09:31:28, 335336 bytes
   Driver: C:\WINDOWS\SysWOW64\detoured.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:34, 19272 bytes
   Driver: C:\WINDOWS\SysWOW64\RapidFireServer.dll, 1.02.0000.0015 (English), 7/12/2018 09:31:36, 42984 

bytes
   Driver: C:\WINDOWS\SysWOW64\Rapidfire.dll, 1.02.0001.0062 (English), 7/12/2018 09:31:36, 481768 bytes
   Driver: C:\WINDOWS\SysWOW64\amdlvr32.dll, 1.00.0013.0000 (English), 7/12/2018 09:31:18, 704480 bytes
   Driver: C:\WINDOWS\SysWOW64\GameManager32.dll, 7/12/2018 09:31:34, 366056 bytes
   Driver: C:\WINDOWS\SysWOW64\amfrt32.dll, 1.04.0008.0000 (English), 7/12/2018 09:31:28, 3102696 bytes
   Driver: C:\WINDOWS\SysWOW64\amdmcl32.dll, 1.06.0000.0000 (English), 7/12/2018 09:31:20, 382952 bytes
   Driver: C:\WINDOWS\SysWOW64\amdxc32.dll, 8.18.0010.0249 (English), 7/12/2018 09:31:26, 99816 bytes
   Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1623 (English), 7/12/2018 09:31:28, 145976 bytes
   Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 7/12/2018 09:31:28, 103400 bytes
   Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:30, 102624 bytes
   Driver: C:\WINDOWS\SysWOW64\atisamu32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:32, 133608 bytes
   Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 7/12/2018 09:31:34, 3471376 bytes
   Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 10/13/2017 11:01:54, 157144 bytes
   Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 10/13/2017 11:01:54, 204952 bytes
   Driver: C:\WINDOWS\SysWOW64\amdave32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:18, 116176 bytes
   Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:24, 102624 bytes
   Driver: C:\WINDOWS\SysWOW64\atiadlxx.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 1079272 bytes
   Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 24.20.12019.1010 (English), 7/12/2018 09:31:28, 1079272 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.stz, 16.60.6034.0000 (English), 7/12/2018 09:31:18, 101856 

bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.itz, 7/12/2018 09:31:18, 1988 bytes
   Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ctz, 7/12/2018 09:31:18, 8437 bytes
   Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.stz, 8.14.0001.6003 (English), 7/12/2018 09:31:18, 67456 

bytes
   Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.itz, 7/12/2018 09:31:18, 2140 bytes
   Driver: C:\Program Files\AMD\amdkmafd\amdkmafd.ctz, 7/12/2018 09:31:18, 10252 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 24.20.12019.1010 

(English), 7/12/2018 09:31:18, 1316176 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 24.20.12019.1010 

(English), 7/12/2018 09:31:18, 1553520 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 24.20.12019.1010 

(English), 7/12/2018 09:31:18, 234984 bytes
   Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 24.20.12019.1010 

(English), 7/12/2018 09:31:18, 271848 bytes
   Driver: C:\WINDOWS\system32\coinst_18.20.dll, 1.00.0005.0009 (English), 7/12/2018 09:31:34, 1244648 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&11583659&0&C4
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_0C\4&6F5B703&0&0048
   Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 9.01.0406.2015 (English), 4/11/2018 17:33:49, 604160 

bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&B0
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 30208 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&98
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 30208 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&90
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 30208 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: AMD SMBus
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851002&REV_42\3&11583659&0&A0
   Driver: n/a

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&11583659&0&A4
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17134.0191 (English), 7/13/2018 22:37:43, 375712 bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&11583659&0&C2
   Driver: n/a

     Name: High Definition Audio Bus
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A1821458&REV_40\3&11583659&0&A2
   Driver: C:\WINDOWS\system32\DRIVERS\amdkmafd.sys, 8.14.0001.6003 (English), 8/18/2016 06:41:28, 49448 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:45, 86016 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:46, 98304 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:46, 379392 

bytes

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&11583659&0&A1
   Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:49, 16288 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:49, 53656 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:49, 28568 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\ataport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:49, 194976 

bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141002&REV_02\3&11583659&0&00
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&11583659&0&C5
   Driver: n/a

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A18&SUBSYS_5A141002&REV_00\3&11583659&0&20
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17134.0191 (English), 7/13/2018 22:37:43, 375712 bytes

     Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&11583659&0&A3
   Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:49, 18848 

bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&11583659&0&C0
   Driver: n/a

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141002&REV_00\3&11583659&0&48
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17134.0191 (English), 7/13/2018 22:37:43, 375712 bytes

     Name: VIA USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Device ID: PCI\VEN_1106&DEV_3483&SUBSYS_50071458&REV_01\4&37E5E774&0&0020
   Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 434592 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\UMDF\UsbXhciCompanion.dll, 10.00.17134.0001 (English), 4/11/2018 

17:33:52, 123576 bytes

     Name: High Definition Audio Bus
Device ID: PCI\VEN_1002&DEV_AAA0&SUBSYS_AAA01682&REV_00\4&2534E90F&0&0110
   Driver: C:\WINDOWS\system32\DRIVERS\amdkmafd.sys, 8.14.0001.6003 (English), 8/18/2016 06:41:28, 49448 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:45, 86016 

bytes
   Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:46, 98304 bytes
   Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:46, 379392 

bytes

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&11583659&0&C3
   Driver: n/a

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&B2
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 95648 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&9A
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 95648 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&92
   Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 95648 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes

     Name: PCI-to-PCI Bridge
Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141002&REV_00\3&11583659&0&10
   Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17134.0191 (English), 7/13/2018 22:37:43, 375712 bytes

     Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&11583659&0&A5
   Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 30208 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 412576 

bytes
   Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17134.0001 (English), 4/11/2018 17:33:52, 514464 

bytes
 

tejayd

Prominent
Mar 11, 2018
545
0
660
78
That is a strange one. If you can't find a better answer you could try a system restore. Its very easy on win 10. Only thing is you will have to reinstall all your old games and whatever. But gets rid of a lot of possible issues.
 

langis

Distinguished
Feb 27, 2008
25
0
18,530
0


Not sure what this would accomplish, as nothing has been installed recently. I'll keep it in mind if all else fails, though at that point I'd probably be re-installing Windows.



The former: nope. I've given him instructions on how to do exactly that. (He's at home, I'm not.)

The latter: good question. He says he noticed freezing back in Warlords of Draenor, but it was more sporadic. What years were those, 2013-2016? I know that, back when Legion launched, I saw a fair number of forum threads on the WoW forums about unexplained freezing.

Regardless, going to do the chkdsk and see what happens. Perhaps it's time to open the system out and give it a good compressed air dusting too.
 

langis

Distinguished
Feb 27, 2008
25
0
18,530
0


Going to check temps later; good call. Fresh install was attempted; no change. Not sure about the power supply. I'll take a look at the wattage.
 

langis

Distinguished
Feb 27, 2008
25
0
18,530
0
The GPU temperature capped at 75C, which I think is acceptable? Opinions to the contrary welcome.

Full chkdsk showed nothing out of the ordinary.

Dusting... and I think I found the problem: his heat sink fan had come loose, dangled, and landed just right so that it didn't stop the system from running.

He apparently bumped into the computer hard at one point, and since it ran most things with no problem, thought nothing of it. MMOs are CPU intensive though (and dumb of me to only check GPU temps and not also CPU).

Reharnessed the fan (it's one of those that clips to the heat sink fins) after dusting, fired it up (made sure the fan was spinning), and now he's running WoW. We'll see if it freezes again; if so I'll monitor the CPU temp.
 

langis

Distinguished
Feb 27, 2008
25
0
18,530
0
It's ran fine with no freezing for over an hour now while he groups/raids, so I'm assuming the issue is fixed. Thank you everyone who responded. Should I conquer this galaxy, I will give you some sort of quantum particle or something. ;)
 

ASK THE COMMUNITY