I have a Snapdragon X laptop and I think they're unfairly overlooked by some, although I do acknowledge they're still a niche product. I've been really happy with mine thus far (Yoga Slim 7x), with the most noticeable difference being that it runs cooler than any other laptop I've had.
The problem is it seems like a product for the extremes of the bell curve, rather than the center where most customers are. For example, I'd have no problem recommending one to someone with minimal tech skill or knowledge. Mainstream software will "just work," with installers pulling ARM builds automatically. An enthusiast at the other extreme will also have no issues, because they know how to work around the rare incompatibility, and likely have other computers on top of that. The problem is your average consumer, who knows just enough to hit something incompatible or to download the wrong installer, but not enough to fix it.
That said, I've been surprised by how good compatibility is to start with. I've only run into two programs that outright didn't work: an automotive ECU editor and an astronomy image stacker, both extremely niche. Everything else simply runs or has an ARM build (excluding modern gaming, but these are not gaming laptops).