Question xbox 360 controller showing in device manager but it's not working!

Jan 31, 2019
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when i plug it in the 4 green lights around the Xbox logo blink. it shows in device manager as a wireless controller via play&charge kit but it isn't a wireless controller.. i tried changing the driver to just Xbox 360 controller but it still doesn't work even after a restart. is it broken? or maybe just a software issue?

i tried it with my other laptop and it does exactly the same thing.