Seems like this falls in line with every major decision Microsoft has made with the xBone:
No you can't play used games, nevermind you can
You need always on internet, nevermind you don't
No you can't get it without the Kinect, nevermind you can
The problem is that MS needs to do the market research before they announce or start selling it not after they've alienated their audience, they've bungled this thing from day one. Sony doesn't have a loyal following because the hardware's more powerful or cheaper, they keep things reasonable and you know upfront what's going on, they don't keep changing they're minds. That's why the PS4 is outselling the xBox and will continue to do so for the foreseeable future.