XFX Radeon HD 6870 DD idle temp too high?

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bongpacks

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Feb 7, 2012
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I'm currently getting idle temps from my XFX Radeon HD 6870 DD (dual-dissipation) card at 58C. All the reviews I've read and comments on newegg about the card are telling me that anywhere between 30C and 40C is what it should be. I'm not overclocking the card at all, my whole system is at stock clocks and voltages. I put in a support ticket with XFX and I got this reply "[KEVIN_C 4/16/2012 11:02:21 PM] Hello yes that is a great temperature for this powerful card. They are known to idle between 50-65c. Under gaming loads you will see an average of 65c-85c. If it gets anything over 90c it is overheating." Is this guy yanking my chain or what, 65C?! I've seen load temps in benchmarks that high for this card, that can't be right for an idle temp and by idle i mean just sitting on my desktop after a cold boot not doing anything. I'd also like to note that this morning I got a BIOS beep code that I think indicates a video error, cycled the PSU switch and turned the computer back on and everything was peachy. Thanks in advance, just built this system a few days ago so everything is spotless clean and I'm just trying to make sure everything is running flawlessly before my return periods expire.

MSI 970A-G46
AMD FX-6200 with Big Typhoon Heatsink/Fan running at 18C idle
16GB Crucial DDR3-1600
XFX Radeon HD 6870 DD
2x Patriot 32GB Warp SSD Raid0
1x 750GB Western Digital HDD for storage
Rosewill Green Series 630W PSU
Coolermaster Centurion 5 Mid-Tower
 
Solution
If you get the same temps with the side of your case off then I would suggest returning the card to the retailer while you still can and get a replacement. If the replacement is the same way then the issue may be related to other components.
950 mhz core clock / 1150 mhz mem clock. Every healthy XFX 6870 should be able to go to those clocks safely. Some people can get 975/1175 or higher but after that you need to adjust the voltage which I DO NOT recommend. 950/1150 is plenty 😉

Good luck with your next card, I have the exact same card and its a nice product. You were just unlucky 🙁
 
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