[SOLVED] XFX Radeon RX 5700 Only One Display Port Works on

[benringel22]

Hello All,

I recently built a computer and am having issues getting multiple displays to work. I have two Acer V277U 27.0" 2560x1440 75 Hz Monitors and my GPU is the XFX Radeon RX 5700 XT 8 GB Video Card. The displays are both hooked up to the GPU through the display port (DP) cords that it came with.

As soon as I got Windows 10 installed I attempted to detect the second monitor, but I get the message "Didn't detect another display." I have tried many of the recommended solutions to this problem, such as uninstalling and reinstalling the display adapter and display drivers. It is not a problem with the monitors, since I can get each of them to work as long as it is plugged into the first Display Port. I also tried hooking up one DP and one HDMI, but still the first DP is the only port that seems to be outputting a signal.

I am out of ideas and can't find a solution that works. Does anyone have any ideas?

Thanks in advance!
Ben

 

[Fix_that_Glitch]

What are your pc specs please?

 

[benringel22]

I was actually able to resolve this issue. Rather than following online instructions of uninstalling and reinstalling the drivers, I downloaded the Radeon software that updates your drivers automatically. This solved the issue immediately.

Thank you for your willingness to help!

 

[Daniel Gadd]

I received this new Graphics Card in post. I also couldn't get multi displays working, the same issue exactly. Installed the drivers/software and boom works!
Thanks