SP3 crashed my computer- but I'm running an Intel Pentium 4 processor 530 on a Gateway 820GM Media Center. As soon as I updated, installed SP3 and then rebooted my computer-it was all over. I made it just past the windows logo and there it was...the black screen of death. I tried everything to fix it and nothing got me past that windows logo. Right before the logo disappeared, my keyboard seemed to freeze up (or shut down?) so that even commands like "Ctrl+Alt+Delete" would have no effect. I did absolutely everything I could to try and fix this problem-and I could only hope I'd be able to recover all my personal files, (mainly all of my pictures)-I called Gateway support who then redirected me to call their "pay-by-the-minute" Gateway support number, which I did, I was able to use a friends computer to troubleshoot the issue online, and I even asked local computer repair professionals, including Geeksquad (among others) for advice, but nothing got me back to windows login screen. Any attempts to use safe mode went absolutely no where- system appeared to hang at mup.sys (but I don't believe mup.sys had anything to do with my actual problem). I even bought a new XP cd so I could get into the repair console, ran CHKDSK /R many times but to no avail. FFIXMBR, among other commands, proved to be completely useless also. Finally I had no other choice but to go out and buy a whole new hard drive, installed my new xp on it, then used my other 2 original drives as slaves enabling me to access my files I was sure were gone for good.
Luckily, I was able to recover all my photos (an immediately got a 1TB external to back them up on) but updating my computer to SP3 was the worst mistake. This whole ordeal has been a huge headache- & an expensive one to boot- and in the end, I still lost all of my applications and settings! (a friendly reminder for everyone to always back up!)
Needless to say- I wouldn't suggest putting SP3 on anyones computer, at least not yet anyway. I should have waited. Give it more time. Patience is a virtue.
Anyway, now I'm back to square one, with less than a handful of apps, without any of my personal settings, and still making adjustments. Suffice it to say, I will not update to SP3 any time soon. If anyone is thinking about upgrading to SP3, I highly recommend holding off for a while until Microsoft works out all the kinks. Better safe than sorry.
Question:
Anyone have any thoughts about this issue causing problems with a Pentium 4?
Anyone have any SP3 Gateway (820 GM) related issues?