Youtube and Twitch lags even with 500mb/s internet speed

[HoodieBae]

I have a 500mb/s download and upload fiber optic internet plan. I connected my computer to my gigabit router directly with a cat6 ethernet cable. I get a stable 470mb/s but when I try to watch youtube videos in 1080p or HD twitch streams, I still lag. Whenever I lag, I go straight to speedtest.net to see if my internet speed drops, but it is still at 470mb/s. Anyone know whats going on? Is it problems with my router settings or what?

 

[bill001g]

It could be the software player especially the flash based ones.

You might be getting data loss. speedtest is not affected as much.

Although it is a high learning curve you could load wireshark and see if anything stands out. Wireshark will detect major packet loss and retransmission and it will be obvious. The much hard thing to find is if the packet delivery rate is too inconsistent. you have to calculate the times between the packets.

If you are getting packet loss then its a matter of finding out where. If it is something else then you are well into the software application stuff and there are few resources for troubleshooting that.

 

[HoodieBae]

It could be the software player especially the flash based ones.

You might be getting data loss. speedtest is not affected as much.

Although it is a high learning curve you could load wireshark and see if anything stands out. Wireshark will detect major packet loss and retransmission and it will be obvious. The much hard thing to find is if the packet delivery rate is too inconsistent. you have to calculate the times between the packets.

If you are getting packet loss then its a matter of finding out where. If it is something else then you are well into the software application stuff and there are few resources for troubleshooting that.

Thanks for your suggestion! I will try it and see how it goes.