[SOLVED] Youtube Audio Stuterring with I7 2620M laptop

[vishalaestro]

I'm using dell latitude E5420 i7 2620m with 128Gb SSD and 8GB RAM . Whenever i play YouTube video at 720p or 1080p (even some time at 480p )either through Firefox or chrome, i get frequent audio stuttering or sync issues this becomes more evident with 60FPS videos. i have turned on hardware acceleration for both browsers. Also when the YouTube video is playing in one tab and i move to another tab the video starts to lag. I check the task manager and the CPU usage never reached above 30%, RAM usage doesn't cross 50% and the HDD activity wasn't even 10%

I'm on windows 7 ultimate 64bit with latest updates

 

[Solandri]

Try disabling hardware acceleration. Looking through the history of the h.264 video codec, there were several amendments added to it from 2011-2016. Your CPU was designed in 2011, so its integrated graphics video decode hardware would've been locked in to the pre-2011 h.264 spec. You're gonna have to rely on video decode in software if those sites are now using h.264 features added since 2011.

We're going through a similar transition right now. Video hardware made prior to about 2017 does not support the new h.265 video codec, so those devices have to decode it entirely in software.

Edit: Also make sure you have a comprehensive software codec pack installed. Unfortunately codec management in Windows is a bit of a mess, and results are best if you can uninstall any old ones before installing the new one. Otherwise it may continue to use the old one when you try to play a video requiring the codec. K-Lite makes a pretty decent package.

https://www.codecguide.com/download_kl.htm

 

[vishalaestro]

Try disabling hardware acceleration. Looking through the history of the h.264 video codec, there were several amendments added to it from 2011-2016. Your CPU was designed in 2011, so its integrated graphics video decode hardware would've been locked in to the pre-2011 h.264 spec. You're gonna have to rely on video decode in software if those sites are now using h.264 features added since 2011.

We're going through a similar transition right now. Video hardware made prior to about 2017 does not support the new h.265 video codec, so those devices have to decode it entirely in software.

Edit: Also make sure you have a comprehensive software codec pack installed. Unfortunately codec management in Windows is a bit of a mess, and results are best if you can uninstall any old ones before installing the new one. Otherwise it may continue to use the old one when you try to play a video requiring the codec. K-Lite makes a pretty decent package.

https://www.codecguide.com/download_kl.htm

I have disabled hardware acceleration and now the situation is better but now the 60fps video doesn't look like 60FPS video anymore. Also is codec mandatory for videos watched though web? i thought i was used to support local videos of different formats

 

[vishalaestro]

Finally identified the solution, i had to increase the minimum processor state to 99% under processor power management of power options now there is no more cracking audio and stuttering youtube videos but the more permanent/correct solution is due to the wifi card driver, because using ethernet i did not notice the issue any more so i brought a cheap wifi adapter since the inbuilt laptop wifi card does not have any driver updates