[SOLVED] z63 not being detected in CAM, leading to high temps

[ZeroOnyx]

Hm so last night updated my bios to 3003 for my Crosshair VIII Hero, installed new thermal paste, and added a wifi card. When I plugged everything in, now CAM is not detecting my z63 as a cooling or lighting unit and I'm not sure. I usually have the pump running at max and I can tell it's not because the liquid that's the only thing displaying on the lcd display now is at around 46° and it's normally around 40° max load before this happened.

 

[Paperdoc]

Re-check all your connections on the Kraken Z63 system. Four are vital:

1. Rad fans plug into a three-output cable from the pump unit. One of them should be into the output connector that has all 4 pins.
2. A 2-wire cable from the pump unit MUST plug into the mobo CPU_FAN header.
3. There's a connector that must plug into a SATA power output from the PSU.
4. You must connect a cable from the pump side socket to a mobo USB2 header.

THEN I suggest, since you updated the BIOS, there might be a problem with how the CAM software seaches for the USB2 connection. Try to UN-install CAM, shut down and reboot. Then re-Install CAM and see if it finds the Z63 system.

 

[ZeroOnyx]

Re-check all your connections on the Kraken Z63 system. Four are vital:

1. Rad fans plug into a three-output cable from the pump unit. One of them should be into the output connector that has all 4 pins.
2. A 2-wire cable from the pump unit MUST plug into the mobo CPU_FAN header.
3. There's a connector that must plug into a SATA power output from the PSU.
4. You must connect a cable from the pump side socket to a mobo USB2 header.

THEN I suggest, since you updated the BIOS, there might be a problem with how the CAM software seaches for the USB2 connection. Try to UN-install CAM, shut down and reboot. Then re-Install CAM and see if it finds the Z63 system.

I've tried all of that. I'm sure the first three steps work, because the display is active. I had it on AIO_Pump before, and I switched it to CPU fan now, but nothing detects. I'm not sure if it's originally suppose to be on AIO_Pump or CPU_FAN but having it on CPU_FAN now lets me detect the fans in CAM instead of having to ignore cpu fan monitor in bios.

Through my searching, I've found videos where the micro-usb to USB2 header will display a driver in Universal Serial Bus Devices, but mine is not doing that at all. I've tried using a regular micro-usb to usb-a and connecting it to my pc to see if that would get it to detect and it does not either. I'm sure it has to do with something with that connection, but I'm not sure if it's CAM or my AIO. I tried un-installing, shut down, reboot and it still doesn't work.

 

[Paperdoc]

Wel, if Device Manager does not show any USB2 device associated with the pump, you can try to force it to find that. Go into Device Manager. From one of the top menu tabs you should be able to find an option to Scan for New Devices. This will scan though your whole system, and install a Device Driver for anything that is not previously recognized. Then see if CAM can find it.

 

[ZeroOnyx]

Wel, if Device Manager does not show any USB2 device associated with the pump, you can try to force it to find that. Go into Device Manager. From one of the top menu tabs you should be able to find an option to Scan for New Devices. This will scan though your whole system, and install a Device Driver for anything that is not previously recognized. Then see if CAM can find it.

Unfortunately that did not work. I was able to see the installed driver when it was working before but it was hidden and not able to use, so I uninstalled it to see if I could connect it back to the headers and make it install again and it didn't work.

 

[Paperdoc]

For the moment, ignore CAM. Go into BIOS Setup as you start up. Go to the configuration screens for fans, particularly to the one for the CPU_FAN header. What does that show for "Fan Speed" there? If it cannot show you a fan speed, either it is not receiving a signal from the Pump, or the mobo is faulty, OR you have not plugged the cable from the pump into that header. IF you plugged it in somewhere else, check what that header says for "Fan Speed".

On the other hand, if BIOS Setip can show you the speed of the pump as a "Fan Speed" on the CPU_FAN header, then there is someting wrong with either the cable connection to the USB2 header, or with CAM itself. For those, contact Tech Support at NZXT.

 

[ZeroOnyx]

For the moment, ignore CAM. Go into BIOS Setup as you start up. Go to the configuration screens for fans, particularly to the one for the CPU_FAN header. What does that show for "Fan Speed" there? If it cannot show you a fan speed, either it is not receiving a signal from the Pump, or the mobo is faulty, OR you have not plugged the cable from the pump into that header. IF you plugged it in somewhere else, check what that header says for "Fan Speed".

On the other hand, if BIOS Setip can show you the speed of the pump as a "Fan Speed" on the CPU_FAN header, then there is someting wrong with either the cable connection to the USB2 header, or with CAM itself. For those, contact Tech Support at NZXT.

Hmm I'm sure I'll see fan speed since I moved over to cpu fan from aio pump, I now see fan speed on NZXT which makes me think it might be one of those yeah