Z9PE-D8 WS running Great For Two Years Now Hot!!!Cores

[Cleanbest]

Hello,
My name is Larry (a novice computer builder). October of 2014 I built my first system. motherboard, Asus Z9PE-D8 WS. - 2 x Intel Xeon E5-2630 v2 Ivy Bridge-EP 2.6GHz 15MB L3. - 8 x ADATA XPG V2 8GB 240-Pin DDR3 SDRAM.DDR.- SAMSUNG 840 Pro Series MZ-7PD512BW 2.5" 512GB SATA.- Western Digital Red NAS Hard Drive WD20EFRX 2TB. - ASUS ROG STRIKER-GTX760-P-4GD5 G-SYNC Support GeForce. PSU CORSAIR | AX1200I 1200W RT power supply. Liquid cooled with two independent all in ones 1 x Cooler Master Eisberg 240L Prestige on processor one and 1 x Cooler Master Eisberg 120L Prestige on processor two. Built into a Cooler Master Cosmos II - Ultra Tower Computer Case with many fans. Running Windows 10 Pro 64 bit. Much to my surprise for my first build it ran beautifully! Great temps & performance everywhere. Then two days ago I noticed it running slow so I Ran Aida and found that core temps had skyrocketed. Nothing had been changed by me at all. Then I started getting colored lines & dots across the screen. Then Windows shut down with a final message, something to do with hardware failure. At that point it wouldn’t boot, no post beep, nothing. I have now striped it down to only the ssd, processor cooing, ram & graphics card. It will now boot again but still running as hot with the colored lines & dots across the screen. Any ideas??? Thank you, Larry

 

[Stysner]

You're not even sure the GPU is broken, the Noctua cooler I have can be used with high-profile RAM (you just need to put the fan somewhat higher up, which isn't a big deal in cooling performance and really easy, the fan clips on so you can place it higher up without any modification or hassle).

I'd say you are just looking at that motherboard, two good CPU coolers and maybe a new GPU. Buy the motherboard and coolers, test everything, if the GPU is broken replace it, if the placement of the CPU fans doesn't work out with the RAM or case clearance, buy new RAM afterwards.

Also, it's very unfortunate that the liquid cooler(s) broke and leaked, this isn't very common at all. There is, however, no excuse for CoolerMaster not replying.

If I know anything about Noctua and ASUS it's that their customer service is decent at the least, and they care a LOT about their image, unlike CoolerMaster, they get away with it because they're not a "prestige" brand. They have a great variety of products in all price segements.

 

[Cleanbest]

Hi Stysner,

I can't tell you how much I appreciate you're advice and idea's! As you could tell from my post over the weekend I weighed everything out very carefully. I agree with your assessment completely. I just ordered the new motherboard an hour ago and should have it within two weeks. I just reassembled the GPU after a complete cleaning with 99% Isopropyl Alcohol. I couldn't see any scorching or obvious problems. I've included some images, please let me know if you see something that I missed.

Cooler master responded to my private facebook message. Only to say call customer service, which as you know I did already leaving them a very clear calm message including my cell number. I know how this all works. I had a mechanic destroy the out-drive on my boat by forgetting to replace the oil. I do better money-wise to just keep moving forward. I would lose more in the time that it takes out of my productive time to stop every-time someone stupidly costs me a few hundred or so. Anyhow, I sure would appreciate your input & advice as proceed with my rebuild. If everything goes as planed only motherboard damaged & low profile server ram to provide room the for the heat-sinks that I already have.

1 x * NEW * ASUS Z9PE-D8 WS LGA2011 Intel C602 DDR3 1600 SATA III Motherboard = $752.00

8 x SAMSUNG #M393B1G70QH0-CMA Samsung DDR3-1866 8GB1Gx72 ECCREG CL13 Samsung Chip Server Memory =$453.20

Total parts to be as good as before the Cooler Master disaster $1,205.20.

Thanks, Larry

 

[Stysner]

No problem Larry, GPU looks fine. With electronics though, scorching or little melts are the only visual clue you can get if anything is broken or dangerously damaged, so there is no telling if the GPU was "glitching" because of liquid shorting something (which could've been fixed by cleaning it) or maybe the screen even glitched because of the CPUs getting to hot. Not other way to tell but try it. But as far as we can see actual damage on the GPU; there is none. Fingers crossed...

Be sure not to forget the fan header on the GPU when you put it back together, stupid little thing to overlook, happened to me before.

Good luck, hope the new motherboard and coolers fix everything for you. It's quite the expensive gear...

 

[Cleanbest]

Hi Stysner, The parts list just increased. I'm not going to be taking a chance on the old graphics card with my new motherboard. I will be using a new "ASUS GeForce GTX 1070 8GB ROG STRIX OC Edition Graphic Card" instead. That being the only other component that I believe could have maybe been destroyed by the Cooler Master failure. So with the exception of the two Xeon's I can't think of anything else that could have been effected. What do you think?

I'm not looking at any of the old components as scrap, with the exception of the old motherboard. It just so happens that my thirty year old daughter who has been terribly sick for the last two years is struggling with an old slow Walmart Emachine. I'm now planning to use any leftover components that survived my disaster and build her a very nice workstation. So if my old GPU, DIMM etc. is still functional I'll use it for the rig I'm going to build for her.

Thanks for the good luck wishes, yes it is very expensive. Without the liquid coolers I should get years of work out of it.

 

[Stysner]

My best wishes for your daughter, she's my age, yet I have been fortunate enough to never be REALLY sick, sounds horrible, especially being so young.

And yeah, for general workstation use that machine has at least 5 to 7 more years left before it might need an upgrade (depends on the workload you need though, might even be more than that, or less, depending).

The only things I can think of are the motherboard, possibly the CPUs (but most likely not, the liquid didn't get near the actual contact points, and they didn't get that hot, plus they would've thermal throttled or shut the PC down before receiving severe damage), the GPU, it dripped right on it and that's about it. If anything would've shorted out completely the PSU could've blown a fuse or died in a rain of sparks, but it didn't, so it's fine.

If you're going to build her a new PC, and you have all the data secure, you could pop in an old harddrive and try your 970 in that machine if it has a PCI-e slot (which it most likely has). If it works (maybe download a 3D game or graphics benchmarking tool) try to stress it and see if the temps are good, and you're golden with that card.

There is no reason to think that the RAM is faulty. If RAM is even the slightest bit faulty your PC wouldn't even been able to get past starting up Windows, and you showed me screenshots of the CPU temps, so it did get to Windows.

Be sure to clean the case if you're planning to use it though, I don't know what liquid is commonly used in AIO coolers, and if it is some type of (mineral) oil it will go rancid, which smells terrible.

Best guess: everything is fine, except the motherboard and possibly the GPU (well and the coolers, obviously).

 

[Cleanbest]

Hi Stysner,

I wanted to give you an update. I have a ticket claim number with Cooler Master. Only due to my filing it from their website. They've yet to respond by phone, email or otherwise. I have made contact with the person that manages their Facebook page. He/she assures me that he has sent my photos and claim to management. He/She tells me that they will be contacting me and that they would like me to send in the cooling unit that failed causing me all of my loses. I tend to think it'll get lost somewhere if they do contact me after I send it.

On a brighter note. I do believe most if not all of the new components will be arriving this upcoming week. I sure would appreciate your advice here & there as I reassemble it.

I also appreciate your best wishes for my daughter, thank you.

Hopefully messaging you from my rebuilt AIR COOLED Z9PE-D8 WS soon.

Thanks,
Larry

 

[Stysner]

No problem, if you want you could also send me a private message (click on the red envelope below my name / avatar) if you need any advice!

Let me know.

 

[Cleanbest]

Here is Cooler Master's suggested remedy.

https://www.areamaids.com/community-links/lawrence/Cooler-Master-Joke.pdf

My response:

This must be a bad joke!

Cooler Master admits to the faulty product simply by offering a free new cooler no questions asked.

What about the almost $2,000 in damages cased by their defective product? Or the hours, now weeks of trouble and the work involved to find, order and replace all of the damaged components.

What kind of a fool would ever use a Cooler Master A-I-O unit again. Especially after seeing this response..

 

[zcream]

I've got the z9 pe d8 and am trying to fit a cpu cooler. I have a stock intel cooler and hyper 212 evo. Problem is that neither of these fit into the holes. If the standard square ilm is 80x80mm, i think that this board has 82x82. Has anyone noticed that the cooler holes have slightly different dimensions.