Recent content by Joshuacm

corner seems to protect part of hard drive I do not see screws it does not seem to fit an enclosure Hello, my laptop was damaged, and the only way I have to try to salvage the data is to try to use something like an enclosure. However, the hard drive has this plastic encasing around it...

I found that HP hardware diagnostics will not run anymore after some windows updates. Event viewer seems to connect it to the latest NET Runtime update that was downloaded last month. There are also multiple issues in the registry with permissions and applications running recently apparently. I...

i can provide some of this. I do not know all of it. I do not own it. i am not familiar with all the details. What is the ISP info for? There is certainly a DSL modem that has an ethernet cable running to some device. i can check to find out if there are other ports. there is not a telephone...

I do not have a router. One room in this house has a DSL, but I do not have easy access to any ethernet. Originally booted to safe mode with networking upon recommendation from someone due to a browser search redirect. That might be from an extension that I removed. I am watching that. However...

It is a type of Realtek 802.11ac PCIe adapter. Some articles say this type commonly has problems. Microsoft says it is aware that wireless adapters have problems with networking in safe mode. Somebody claims it is a wifi stack problem. I don't know. Many people keep saying to reinstall windows...

What is SSD? Is it solid state drive? As I don't have that on the old system. How would I install over the old Windows? I know that the new updates deleted a lot of driver updating files, and on the HP website, it does not have everything anymore. Basically, the point would be to remove the...

i don't know. i just had a windows update, and kept trying to get help after many months of trying to figure out how to repair it. One person kept saying to use a bootable media to repair windows, another person said make a disc image, and do the other thing too. Then it got repaired, then it...

By the way, I do not know where this infection came from. In August, i noticed this issue began after my profile was repaired by a tech, and zone alarm was uninstalled, and probably avast was disabled. I found that after coming out of sleep mode, some folders were suddenly opened. Then I...

well, yes there are things like that. There are legal private matters. By the way, why doesn't this thread notify me of replies anymore?

This could potentially work. However, the only drawback is if the files that were backed up are infected, and the programs such as malwarebytes or avast, or even some other program someone suggested still are not detecting the virus (I am suggesting that it had infected the copied files)...

I still don’t know if you understand what I explained completely. I have a new computer I want to move everything to. It is unopened and I can’t return it. The old one is clearly not always charging and it is also clear that updates delete OEM software, make driver updates stop working, and...

For instance, legal matters in word documents and pdf documents. I also have personal files I do not want to delete. Some may not be backed up. Such as music I purchased that did not sync with my iPhone when the profile was corrupted prior. I do know that just reinstalling windows on a system...

This virus is from safety scanner though, it is not from the previous problem. This Trojan was blocked again today.It will not take care or the adapter that is not always charging and it is not worth investing more money in the old laptop and avoiding putting existing important files on a laptop...

I did download that, but as I thought, I downloaded it before and avast found a trojan in safety scanner. I even reported it to Microsoft, and they did not fix it. It is infected with AutoIt:Banker-AB[Trj]. Is that some sort of ransomware?

The new device was purchased in August prior to seeing this infection. At that time, I only knew the touchpad wasn’t working and the screen was flickering. It was suggested by a tech. Then when my profile was repaired, I started seeing what appeared to be hacking, then it seemed to be a virus. I...