Recent content by SuperSoph_WD

Welcome to the community, @ttillmanruiz! I'd strongly recommend you make sure you have the WD SmartWare software installed on your laptop before you attempt to retrieve the backup from the WD My Passport. Even if you already have it, try re-installing it and see if the issue will still be...

Hey there, @Deepankar Pathak! I'd advise you to check the power settings on your computer as well. It might also be a good idea to check your external HDD manufacturer's knowledge base as I recall them having a good troubleshooting tutorial regarding this issue. I'd also suggest you check for...

Welcome to the community, @Paul! It sounds like the issue could be coming from incompatibility of the enclosure with the WD HDD you bought. I'd recommend you attempt to Initialize the HDD and then Partition & format it through a different computer and see if the issue will still be present...

Hey there again, @Bruce_22! Since you have more than one SATA drive connected to the system. Make sure you always unplug the secondary drive from it while clean installing Windows! Otherwise, it's highly possible that you will encounter an OS confusion that basically scatters all the system...

Hello again, @hiragatakunaichi! Unfortunately, I don't think there's a way to fix the issue without making things worse, if you don't reinstall the OS version. If the Windows registry is corrupted, it could have messed up all the system files which is probably why Linux doesn't detect any...

Welcome to the TH Community, @Astyra! Unfortunately, it looks like your secondary 1 TB HDD is nowhere to be found. I'd recommend you check if you have the latest IRST software utility installed and make sure you do it through the computer manufacturer's official website, once you find your...

Welcome to Tom's Hardware, @TWagss! I'd advise you to check your motherboard manufacturer's official website for any updates on the BIOS version. Make sure you have the latest one installed. I'd go there to check the tutorials (manual) and their knowledge base regarding how to activate AHCI. It...

Hey, @czglory! I'm sorry to hear about your WD My Book not being eligible for replacement! :( Always stay away from tampering with the external drives' enclosures as it voids their warranty. Moreover this external specifically incorporates a hardware-based encryption that basically prevents you...

Hey there, @pilotbarony! This sounds pretty unfortunate. My recommendation is to check the cabling and all the connections to your HDD. Make sure you try out a different SATA port and another SATA cable to plug the HDD with. It's possible that the issues are coming from a corrupted connectivity...

I'm sorry to hear about these performance issues with your WD Blue, @Potader Chips! :( I'd strongly recommend you make sure you have a backup of all the important files from this HDD somewhere off-site (e.g. external drive, cloud storage, NAS, etc.). This is the surest way to avoid any potential...

Welcome to the community, @Shalika Abeyrathne! I'd advise you to check the dashboard of your NAS device and see all the actions that are performed there. You should have a backup feature that could easily be disabled. My recommendation is to check the NAS manufacturer's official website and...

Hey there, @TripleHeinz! I suspect that there could be some issue with the USB ports on the side of your computer. Possibly not enough power supply, since both external drives and pendrives work fine when you plug them in the ports at the back of the PC. I suggest you consider using an...

Hey there, @hiragatakunaichi! I'd advise you to use the Windows installation media disk/USB drive and try to clean install your Windows 7 version from scratch onto the drive. If the registry is corrupted, it has most probably messed up everything in the OS files as well, so you are better of...

Hey there, @Bruce_22! This is not an efficient way to use this HDD. I'd suggest you consider putting it in an external enclosure if you plan to use it as a backup/image drive. Remember that "backup" means that you have your data stored in at least two (2) locations. Moving data from your system...

Welcome to the community, @spennyboi! I'd advise you to try booting from the SSD without the HDD connected to the system. This is how you will make sure that everything the system needs to boot properly has been cloned successfully onto the solid-state drive. If you encounter any issues doing...