customer service

I have an Asus Turbo RTX 3090 which I was cleaning with Isopropyl Alcohol and the serial number got wiped. I do have the bill which shows the serial number. The GPU started overheating so i took it to the Asus RMA fecility to get a replacement, the GPU has 2.5 years of warrenty left. They...

First off, I'm in Australia, so all of this was through ASUS' Australian branch. Anyway, I have no idea what to do. I've been beating my head against the wall with this for weeks now. My RTX 2080 Strix card started freezing and crashing during games and graphically intensive applications like...

I bought an Ewin Gaming Chair a year ago and I contacted their customer service for replacements for parts because it literally fell apart and cannot function anymore. They pretended to respond and care for a month until completely stopping responding to my emails when they got to the "I picked...

Got kind of a weird one here. I ordered a new camera from B&H and when I opened the box today... there was no camera inside. Just the charger, books, flash, strap, wall adapter, etc. No actual physical camera body, or battery for that matter. There was NOT a place for the camera to be placed...

Hello, I have two Kingston 8gb 2133MHz KVR21N15S8/8 memory modules working in dual channel on my Asus B250 Prime Plus motherboard and I want to upgrade from 16gb to 32gb. I can get two new modules for a very good price, but the module is Kingston 8GB 2400MHz KVR24N17S8/8 which is slightly...

I just built an entry level pc for a friend's kid out of couple used parts I had laying around my workstation and a ryzen 5 1600 and a sapphire 7870. Clearly the gpu is going to be an insane bottleneck but I also figured that if I made a ryzen system and the kid ended up liking pc gaming, the...

I'm currently planning out my new build and am stuck on which frequency of ram to get. Both the CPU and MOBO say the max supported frequency is 2667mhz. Do I go higher or is this the max frequency it will run at? Really need some clarification here. Also, I was looking at this ram for my build...

I am currently testing some drives at work and am seeing some odd numbers. Many of these drives show 3 years or more of on time but only 2-10MB written. Does this seem right? The 2MB in the picture also changed to 1MB after the picture. Something doesn't seem right here. Any ideas...

Hi all, Maybe a stupid question so apologies if it is... I want to change my CPU / mobo / RAM but keep the same hard drives. After swapping these will my system still just boot up normally or will I have problems? I'm trying to avoid re-formatting my computer if possible, but also don't want to...

https://pcpartpicker.com/list/fRQ8nn The build that I made is going to be used for mainly editing photography and videos using multiple programs and heavy graphics I want there to be zero lag and fast upload speeds and I might game on it as well. I already own the case that I chose and I own...

Need to know if this video card: ATI Radeon 4650 Video Card is compatible with: https://valid.x86.fr/9a7l8t Please any help and suggestions would be greatly appreciated!

My psu: Cooler Master Silent Pro M1000. I'm looking to replace my current graphics card which runs with 2 6 pin cables with a GeForce GTX 1080 which requires 1 6 pin and 1 8 pin cable. I have several 6+2 pin cables that came with the psu. I take one of those, plug it into the back of the psu...

I work on a large Angular 5/Typescript project using Node/Webpack/etc. My code base is 150,000 lines after 5 months of development, it has quite a number of vendor libraries as these types of apps usually do, and it's growing all of the time. Performing an AOT build takes about 2.5 minutes...

So I have had this issue for about year now and its really annoying me. I have 8GB of memory and for some reason half of it is being reserved for hardware. I have tried everything: - REGEDIT - MSCONFIG - Reinstall of windows - Update BIOS - Swap ram - Swap GPU - Swap Ram slots So I really...

Please link heat sync cpu fans (3-4 heat sync pipes) that can go on the following motherboard: Gigabyte H110M-S2H Thanks !

How do I connect a 30“ Apple Cinema HD Display, Modell A1083 with my acer laptop? I only have 4 x sub, 1 x hdmi and 15pin vga outputs on my laptop.

For a while now my computer will start to slow down, like it's no longer receiving information from the hard-drive. videos will get pixelated for a second, or a game will slow down. Then sometimes it comes back just fine, or it'll get slower until it stops and my computers frozen. I was...

Hey Guys! So I am embarking on building my first computer and I need help knowing what is good for max performance. My price range is between $1,20$1,500. It will be mostly for gaming. I'd prefer Intel but I am new at this so if you guys think something else would be better then let me know...

I have a Gigabyte R9 280X and want to squeeze out every last drop of performance. But when I try to raise the core clock or memory clock by say 10 MHz my games and valley benchmark start to crash. I can't believe I can't overclock the gpu by as little as that. So there must be a problem ( I also...

First post here. I appreciate any help I can get. I consider myself pretty tech-savvy but can't for the life of me get this keyboard to be recognized. I can plug in any other keyboard into a usb port and it works fine. I downloaded the keyboard and mouse software center and it will not...

Okay. So I have some broken laptops that I decided to take apart. I took out the DVD drive (which I was gonna use as an external DVD drive), and there were the SATA connections. There was a standard SATA data cable slot, but then there was this smaller, SATA looking connector.

Hi all! i recently bought myself this CPU and i want to overclock it! i followed your guides and all but i still cant get it to work and i get some odd reports: 1) when i set my clock to 4.4 GHz and my CoreV on auto, the voltage instantly jumps to 1.400 V, which i find wierd because ive heard...