RMA problems

Forum discussion tagged with RMA problems.
  1. A

    Discussion My MSI repair RMA nightmare experience

    I've sent in my GTX 1660 Ti 4 times now, with the same issue. Over three and a half months of waiting over the course of one year. The symptom is this: ARTIFACT/COLOR ERROR/VERTICAL-HORIZONTAL LINE ON SCREEN Here’s the time frame, every time I sent it in, it took 3-4 weeks to get it back...
  2. M

    Question How can I prove to ASUS that my GPU needs replacing?

    PC Specs: MSI Z170A Krait Gaming 3X Motherboard i7 7700K ASUS ROG Strix RTX 2080 A8G Gaming Corsair Vengeance 16GB (2 x 8GB) DDR4 3200MHz EVGA SuperNOVA 750 G2 Samsung EVO 970 500GB SATA SSD Windows 10 I feel like I've been at war with these technicians for 3 months now. I RMA'd my GPU after I...
  3. M

    Question Stuck in an infinite RMA loop, what do I do?

    First off, I'm in Australia, so all of this was through ASUS' Australian branch. Anyway, I have no idea what to do. I've been beating my head against the wall with this for weeks now. My RTX 2080 Strix card started freezing and crashing during games and graphically intensive applications like...
  4. H

    [SOLVED] To Update BIOS, or No?

    Troubleshooting BIOS beep codes and attempting an RMA. Processor: Ryzen 5 2600 Motherboard: ASRock B450M-HDV R4.0 BIOS: R4.0 P3.20 Storyline System Build: completely stock. No overclocking. Been working fine for just over a year with no concerns. L2 Cache Faulty: Computer still boots and...
  5. S

    [SOLVED] Brand new I7-10700K just came in the mail. Appears to have scratches/blemishes around the edges. Will this be a problem???

    Imgur Post - Imgur View: https://m.imgur.com/a/aQiAb4F Just as title says. There are some blemishes or scratches in the CPU plate. I've tried seeing they come off with a little alcohol, but they do not. What do you think? Should I request a return? Or are these going to be superficial...
  6. hyrix7Q

    [SOLVED] is PSU RMA accepted with Scratch in it

    so my PSU ( THERMALTAKE SMART RGB 500W ) been making some weird noise and going loud when i play high end games ( which it wasnt in the first months ) and now i have a scratch on it and i want to rma and im having doubts that they wont accept it because of the Scratch is it true ???
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    Question EVGA: No Response for RMA

    EVGA do not provide good customer support. This is disappointing as I often use their PSUs in builds. In spite of having complained almost a month ago, I am still waiting for a response. Despite claims to protect their products in case of failure they do no such thing. Perhaps members should...
  8. Harora

    Question I got my mobo repaired and now when i put all my stuff in the case then only ex debug cpu led is glowing. With no display on screen

    My components Intel i5 9600k Msi z390 gaming plus 1660 ti inno3d Corsair 8x2 3000mhz stick Some days back i had problem with my mobo and i had RMA for it when it was closed. I assembled all my components back and now it is showing a ez debug led of cpu all time glowing and there is no display on...
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    [SOLVED] Need to RMA MSI Motherboard

    Greetings, everyone. In this thread: https://forums.tomshardware.com/threads/msi-b350-pc-mate-wont-post.3350276/ I explained about the issue I was having with my computer was left with the impression that it was probably the fault of the motherboard. I went to the MSI website and got a web...
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    Question MSI Gaming Z Rtx 2070 ARTIFACTING after RMA

    PC SPECS: Ryzen 7 2700x 4.1ghz OC Watercooled Msi x370 gaming pro carbon MB Corsair Venegance Pro RGB 16gb 3200mhz Rtx 2070 Msi gaming z No OC as of yet 500gb 860evo Samsung (win 10 pro) 1tb Seagate Barracuda 7200rpm corsair rm750 psu Main workloads consist(ed) of photoshop, solidworks (CAD)...
  11. L

    Getting insane amounts of nvlddmkm errors and BSOD

    Hello so i am having this problem where whenever i play a game it randomly starts to freeze and fps drop and make some kind of grinding noise through the speakers and after like 5 minutes of this i get a BSOD of with the error message Video_Scheduler_Internal_Error. I tried every fix i could...