troubeshoot

Forum discussion tagged with troubeshoot.
  1. Rayzuh

    Question New Build won’t turn on

    I already tested my PSU with the tester that came with it and it worked. When I plugged in all of the necessary cables into the motherboard and turned on the PSU switch, the CPU cooler fan light would flash once but when I clicked the power button on the case nothing would happen. I have tried...
  2. Blobwingz

    Question Amd rx6700xt not showing on task manager and no gpu z info

    Hello, I've being having this weird issue on my RX 6700 XT. Firstly it won't display BUT when I put my old Vega 56 in and check DDU it shows that it installed drivers for it so I think that it's ports are broken and might just use a igpu as a display out for it. So I've tried it on my friend's...
  3. MasterOblivious

    Question Microsoft 365 not syncing people & contacts ?

    Edit: I tried sending an email to one of the problem addresses with the old Outlook and it had no issues. When I went back to the new version, the problem was still there I'm trying to figure out why our Microsoft Exchange 365 isn't syncing the people tab with the contacts list. When we enter...
  4. nickpt113

    Question Need help troubleshooting :/

    i7 9700k/RTX 2070 super Computer was working a day ago. Went to boot up today and saw a white screen. Tried rebooting and all fans and lights would turn on but no display and usb not functioning. I first tried to reseat GPU and CMOS battery and got the same results. I then tried to boot without...
  5. W

    Question PC is suddenly not posting and DRAM light is on

    Hi everyone, I’m currently facing a really strange situation. Long story short, I added a negative offset of -5 on all cores because I was planning on optimizing per core later. My PC was working perfectly fine for about 4 days, but then it suddenly switched off. When I turned it back on...
  6. M

    Question New PC crashes constantly and has really long boot up, please could you help?

    Good day to everyone. I recently built this PC: AMD 7800x3d RTX 2080ti Corsair Vengeance White 64GB 6000MHz DDR5 Gigabyte AMD Ryzen B650 AORUS ELITE AX ICE AM5 Corsair RM850 (2021) 850 Watt 80 Plus Gold Corsair iCUE H150i RGB ELITE 2 tb samsung ssd 1tb m.2 firecude ssd (boot drive) I had...
  7. C

    Question Help, PC didn't shutdown properly, Corrupted Files

    Windows 11 Pro - 23H2 The computer boots up fine and most things are openable. Even the HDDs/SSDs seem fine. It looks like it might just be a few apps and files. One such app is Chrome, it opens and stays white and then closes. I uninstalled and reinstalled but that didn't do anything. As far...
  8. A

    Question PC keeps randomly hard restarting | I’m out of ideas

    For about the last 6ish months, my PC has been having this issue where it will just randomly hard restart. It’s been gradually worsening over time, but seems to still happen completely randomly. Heavy work loads don’t seem to increase it, and it happens just as often at idle as it does doing...
  9. Raeggo

    Question Is my new M2 NVMe SSD overheating?

    My primary drive was an intel nvme ssd that I’ve had for almost 5 years, but it started disappearing from my BIOS every now and again, so I decided to buy a new primary driver, the WD sn850x 2TB which has a heat sink. I got a repair shop to clone the old one and everything was going fine until...
  10. soyko

    Question Bought a new power supply and it doesn't work with my chinese motherboard

    as the title says I tried the "Beast Power Z" power supply on an AM4 gigabyte a520 motherboard and it worked but when I tried it on my PC that has a Chinese motherboard x99 (it is called "ZSUS X99-P4" it spins the fan of the CPU and its fan for one second then stops my pc configuration: intel...
  11. BeastLeeX

    Question SSD DOA? New Build Issues

    Putting together a new system for a media server, and I cannot get an OS installed on the SSD that I purchased. It's a Team MP44L 1TB PCIe 4.0 drive. Here's the specs below: ASRock B660M Pro RS DDR4 motherboard (new) Intel i5-12500 (used) 32GBx2 Oloy random 3200Mhz memory (used) Team MP44L 1TB...
  12. lusxcas

    Question My PC isn't giving any image after changing to a 144hz monitor ?

    I upgraded my 60hz monitor to a 144hz, after I upgraded my pc started freezing randomly, stuck on an image and not responding so I had to reboot a couple times. then my pc just stopped giving image but it is turning on all the lights and fans, keyboard and mice, can someone help me? I already...
  13. Umbra3021

    Question No display from RX 580 ?

    I have a pc with these specs: MBD: Asus Prime B450-A CPU: Ryzen 3 1200 GPU: Sapphire Radeon RX 580 8GB RAM: 2x4gb DDR4 2400Mhz PSU: Corsair VS550 550w PC won't display anything but all the USB ports are working and it boots into Windows . I tried a spare GT 710 which works (but sometimes it...
  14. Mattimanden

    Question GPU1 on watercooled 1080TI burning up after PC swap

    NOTE: Measures are Celcius, data mentioned found in attached pictures I recently swapped some components to a new build, and after doing that my GPU has been throttling to an insane degree. I have an 1080TI FTW3 which I have been running in a custom loop for about 5 years now. It has always...
  15. Z

    Question PC won't boot: 1 short beep, pause, 1 short beep ?

    Hi, this is my first time posting here as I am getting desperate: I built this PC 6 months ago and so far had no issues, today I was cleaning it, and after I tried booting it again, I was getting motherboard beeps: 1 long, 3 short, and then 1 short after a brief pause. I tried reconnecting a...
  16. UniSense1114

    Question Power but no boot/display

    Specs - Mobo: asrock b550m pro4 CPU: ryzen 5 5600x Gpu: rtx 4070 Ram: G.SKILL ripjaws v 16gb 3600mhz My pc has been working completely fine for months, recently my wifi adapter wasn’t working so I restarted the pc and it got stuck on a never ending “restarting” screen so I manually turned the...
  17. B

    Question PCwon’t POST, pesky problem persists potentially ?

    Hey everyone, I’ve had a weird issue with my pc turning on but not posting or getting any signal to the monitor. This pc has worked before but it recently locked up and black screened on me a few times where a simple restart fixed it. Now it turns on but no post. The red vga light is on but I’ve...
  18. FS93

    Question Help Needed - Intermittent POST Failure on Aorus B450i Mini ITX Build

    Hello Tom's HARDWARE community, I'm reaching out for help regarding an Intermittent issue I've been experiencing with my PC. Here are the details of my system: PC Specs: Phanteks Evolv Shift Air CASE Ryzen 1800x CPU AMD 6750xt GPU (with Phantkes riser cable) DeepCool PM850D, 80 PLUS Gold...
  19. RafaelKogik

    Question Help RTX 4070 AERO no working fans and no display but rgb is on

    My current build: ASUS TUF B550M-PLUS Wifi https://pcpartpicker.com/product/pnqBD3/asus-tuf-gaming-b550-plus-atx-am4-motherboard-tuf-gaming-b550-plus Ryzen 5 5600x 2x 8GB RAM 3000MHz 750W PSU...
  20. Z

    Question MSI PRO B650-P WIFI Not Getting Power?

    Building a new PC and have plugged power into the 24-pin connector, cpu-fan (from cooler), and the cpu power. Was hoping to get at least some LEDs as a sign of life, but not sure why it isn't getting power. I actually tried this psu on another board and it get power to it. Not trying to turn the...
  21. driu11

    Question New pc crashes while gaming but not during stress tests

    I'm trying to solve an annoying problem, my pc keep crashing while gaming ( it never crashed while doing normal tasks, at least until now ... ) , the screen suddently become black and the pc restarts. I have a dual monitor setup and if both screens are connected to my GPU they stay black and the...
  22. PIRATEIGUESS

    Question First build not working

    I wanted to upgrade from my old MacBook to something that could actually run actual games. I spent a lengthy amount of time researching components and to my knowledge they are all compatible. I got all of the components and started my build following multiple tutorials to make sure I was doing...
  23. Mattman0413

    Question Red cpu and dram light after updating gpu drivers through armoury crate

    Complete noob to pcs. I got my first build up and running and after a game armoury crate told my my gpu driver was out of date so I went ahead and ran the update now my red cpu light and orange dram light are on. windows won't boot and I just get a black screen unless I boot into bios. I have no...
  24. S

    Question I need help fixing a bricked AMD RX 7900 XTX ?

    Computer Type: Desktop GPU: AMD RX 7900 XTX CPU: Intel i7-13700k Motherboard: Z-790 Asus Prime wifi-p RAM: 32 gb ddr5 PSU: Corsair RM850X Operating System & Version: WINDOWS 11 CASE: Corsair 5000D I have an RX 7900 XTX that shows no display out. I plugged it into my PC with an i7-13700k and...
  25. redxmoonx

    Question Pc won't turn on anymore.

    My desktop suddenly won't turn on. The GPU has the red light on, when I plug a ethernet cable, I see the internet lights on but nothing happens when I press the power button or when I try to jump start it from the motherboard. I tested the PSU and it worked on its own. I have a asus 4090, an...
  26. Orangee9009

    Question No graphic output after GPU swap - dead Mobo?

    Specs: Core i5-11400 / Asus Prime H510M-E / 32 GB RAM @ 3200mhz (16x2) / 1TB NVME SSD / Corsair 650W PSU I replaced my RX 5600XT with a brand new 6700 (non-XT), but the new card started artifacting and the screen would occasionally flicker. DDU and a clean windows install didn't help so I...
  27. mikeyfrecks

    Question Old PSU works fine. New PSUs won't turn on. Both fail paperclip test.

    First post. Sorry if I'm not the best at providing context Current specs: CPU: Intel Core i5-12400F 2.5 GHz 6-Core Processor Cooler: Thermalright Silver Soul 135 82 CFM CPU Cooler Mobo: MSI MAG B660M MORTAR WIFI DDR4 Micro ATX LGA1700 RAM: V-Color SKYWALKER PLUS 32 GB (2 x 16 GB)...
  28. Y

    Discussion Service Host: State Repository Service - Deep dive into: Causes, Troubleshooting & Fixes [100% CPU Usage]

    Hello everyone, I wanted to discuss a persistent issue I've been facing with the service host state repository service on my PC for the past few months. This problem has consistently slowed down my computer to the point of it becoming almost unusable. Today, I want to share some valuable...
  29. Luckztooturnt

    Question No signal after updating bios, and after resetting it (cmos battery remove)

    Specs are: Gigabyte b450 aorus pro wifi itx Ryzen 3600 Rtx 2060s 16gb & 3200mhz It’s an ssf build and I wanted to update bios to try to get rid of bsod’s I was getting lately. Used the utility called Aorus app center, checked my current version (it showed 42g) and downloaded the...
  30. P

    Question No boot or display with used GPU ?

    I recently bought a used Gigabyte RTX 2070 and when I installed it, the system wouldn't boot or post . My keyboard will light up and the "boot" LED on the motherboard stays on. I reinstalled my 2060 Super and the system runs fine.
  31. chaHAHArlie

    Question My pc will lag for couple of seconds then gets black screen for another couple of seconds

    CPU Ryzen 5 2600 Motherboard B450m mortar max RAM 2x8 3200mah GPU Palit 1650 super Storage 250gb ssd kingston + 1tb hdd PSU corsair 750w 80+ bronze My pc will lag for couple of seconds it always occurs when I'm working on premiere pro, even if the work is not that complicated there is still...
  32. Roadto520

    Question PC turns on and fans on, but won’t post CPU debug light one

    About a year ago, my pc crashed while playing halo and wouldn’t post after I restarted. CPU debug light was stuck on and no peripherals or monitor would turn on. I wasn’t able to deal with it at the time and didn’t touch it for this past year except to check it every couple months. Yesterday, I...
  33. S

    Question Bought a computer from Craigslist now it won’t turn on

    I went over to the guys house, plugged it in and it booted up perfectly. I got home, swapped out the graphics card went to plug it in and nothing. No fan spin, no motherboard lights nothing. I then uninstalled the graphics card and got the same result. I switched out the power cords, I switched...
  34. P

    Question I gave my friend an old prebuilt and now it does not turn on.

    I gave my friend an old prebuilt with ram and an ssd. He put in some old ram and bought a new ssd. Once he tried to turn it on, the motherboard lights turned on but none of the fans (gpu, cpu, and case) spun. He also had no display. I've had the pc for 2 years without having this problem. Anyone...
  35. T

    Question Frequent, persistent crashes, cause unknown ?

    Hi all, my friend whom I built a PC for used it smoothly for about a year. A few months ago he began experiencing very frequent crashes and BSODs. These would occur during both light tasks and gaming with and without streaming. We clean reinstalled Windows and that fixed it for a time but he...
  36. Lutic Zen

    Question No post after crash

    Old: asrock b550 phantom gaming 4 New: MSI MAG B550 TOMAHAWK AM4 AMD AMD Ryzen™ 5 4500 6-Core nVIDIA GeForce RTX 3070 Silicon Power Value Gaming DDR4 RAM 16GB (2x8GB) Apevia ATX-PR800W This computer is brand new, I got all the parts 7 days ago from today and everything was working fine. I was...
  37. Jay7P

    Question Computer shuts down or restarts while gaming

    Hello, I'm new to the forum and could'nt find a better place to post this. I started encountering pc shut downs or restarts on a regular base about 2 weeks ago. This only occurs while gaming. The error is a kernel power 41 - There was no additional information to pinpoint its origin So I...
  38. Stepnslash

    Question HELP! PC will boot with 1 stick of ram, but not 2

    Im refreshing my old build with a new cpu, mobo, ram and ssd. I got everything and put it together, but it now wont boot (even to just bios) with my 2 new sticks of ram. it runs fine with 1 though. It gives me a red led labeled cpu when i try 2 sticks. I confirmed that its not the actual ram...
  39. U

    Question How long should a restart take after updating chipset drivers?

    I am troubleshooting instability with crashes when xmp is enabled. I downloaded and installed the latest chipset drivers from Gigabyte, it installed fine but it's been half an hour since I clicked restart and the screen has stayed black. The mouse and keyboard lights also went off however the...
  40. W

    Question Gaming Causes PC to Crash

    I recently built a computer and found that after a while, the game freezes but I still have audio. Usually, the entire screen freezes then the audio cuts about 1 minute later. Moments after that, the text on the screen turns red. I can’t move in game and my keyboard and mouse are completely...