15mpbs internet but only use 2mpbs

BeHapptFTW

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Sep 8, 2015
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i run the ookla test speedtest.net and get 12mpbs in charters one i get 2mpbs. i pay for 15 mpbs but when i download let say steam games i get only 2mpbs why? (i have read about programs such as amd quick stream but i dont have it)
 
You're confusing MBps and Mbps, which are two different things. Charter, like most ISPs, advertise their bandwidth packages in megabits per second, not megabytes per second. A byte is 8 bits, the de facto standard as that's what it takes to encode one character of text.
 

i am only using charter for speed test.

 


You're missing the point. Speedtest gives the test results in megabits per second just like your ISP's advertised speeds. Your steam download speed is in megabytes per second. If you're paying for 15 Mbps download, then 2MBps steam downloads is right about what you should be getting.

 

steam it just using aprox only 900kbps. it says max peak 1.5

 
Ah the years old question of false advertising. Love this one. So here's the deal. We are actually dealing with two terms here. We have MegaBits per second and MegaBytes per second. To be clear, these two units of measurement are not the same but do coincide in the networking world. Breaking it down to simple numbers we have Bits Per Second and Bytes Per Second.

approx 8.1 Bits = 1 Byte

So at the moment, you are paying for is 15 Megabits Per Second. If you divide 15 by 8.1, you will have about 1.9 Megabytes, just shy of 2 which is what you are actually paying for.

It is a stupid system actually, as these ISP's don't list what their unit of measurement is and technically it could be considered false advertising. It's also pretty bad when customer service for your ISP doesn't even know the difference. Even worse when you report them to the FCC and they said your ISP will send correspondence by mail in 10 days and it has been three weeks.

ISPs man, the soul suckers of the U.S
 


I can't think of a time I've seen "MB" used in advertising, always "Mb". Rule of thumb, networks are rated in bits because they have no concept of bytes.


My ISP: 100 Mbps
Charter: 60 Mbps
Verizon: 25 Mbps
AT&T: 18Mbps
TWC: 30Mbps

Always in bits.