[SOLVED] 2 BSOD, can't figure out the cause

[810__]

Hi, I've been having BSOD issues for a while now, I had a faulty power supply which caused a lot of problems. I recently replaced the power supply with a Corsair Cx 750M. Everything ran fine for a few days, but recently I have had BSODs that I can't really figure out what caused them. I've run driver verifier and found no issues, sfc and found no issues, check disk and found no issues, and occt ran just fine. Is there a software issue that's happening or is there something wrong with my hardware? Here is my userbenchmark results: https://www.userbenchmark.com/UserRun/40709399 and also here are the two most recent dump files: https://drive.google.com/drive/folders/1mT21oC247aINVOlEgANMhch9jJmDyEFX?usp=sharing any help would be greatly appreciated.

 

[Colif]

I will ask a friend to convert dumps for me. He will post later with a link I can use to see what they say.

 

[gardenman]

Hi again, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/g3y426sm/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	022221-10203-01.dmp (Feb 22 2021 - 04:46:26)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: Adobe CEF Help)
Uptime:	0 Day(s), 6 Hour(s), 29 Min(s), and 16 Sec(s)

File information:	022221-10187-01.dmp (Feb 22 2021 - 18:08:18)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 13 Hour(s), 21 Min(s), and 07 Sec(s)

File information:	022121-9531-01.dmp (Feb 21 2021 - 22:16:06)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 22 Hour(s), 35 Min(s), and 22 Sec(s)

File information:	022021-9328-01.dmp (Feb 20 2021 - 23:39:33)
Bugcheck:	APC_INDEX_MISMATCH (1)
Probably caused by:	ntkrnlmp.exe (Process: Discord.exe)
Uptime:	0 Day(s), 0 Hour(s), 43 Min(s), and 18 Sec(s)

File information:	021921-9562-01.dmp (Feb 20 2021 - 02:30:38)
Bugcheck:	UNEXPECTED_KERNEL_MODE_TRAP_M (1000007F)
Probably caused by:	memory_corruption (Process: explorer.exe)
Uptime:	0 Day(s), 10 Hour(s), 28 Min(s), and 16 Sec(s)

Comment: The overclocking driver "NTIOLib_X64.sys" was found on your system. (MSI Afterburner or other MSI software)

Comment: Previous thread - https://forums.tomshardware.com/thr...t-figure-out-the-cause.3689368/#post-22225590

Possible Motherboard page: https://www.msi.com/Motherboard/MPG-X570-GAMING-PLUS
There is a BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

CPU 2700X
MB - MSI MPG X570 GAMING PLUS
RAM - G SKill 32gb 3200 C16
Storage - 1tb Aorus NVME
1 3tb WD Red
GPU - 2060S
PSU - Corsair Cx 750M

user benchmark scores aren't really consistent, I can run it today and get good scores - https://www.userbenchmark.com/UserRun/40799758 - and yet previous time my PC was worse.... okay then.

your NVME seems slow, have you run the gigabyte SSD toolbox to see if its got new firmware? https://www.gigabyte.com/au/Solid-State-Drive/AORUS-NVMe-Gen4-SSD-1TB/support#support-dl-utility

try updating chipset drivers - https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

I am not very awake today but I will look in dumps again later and see if there are any clues. I didn't see any on first inspection.

Your pc similar to mine in many ways except makers of parts, and other minor details like cpu & gpu models.