[SOLVED] 2070 super not working properly

[reuben751]

Recently bought MSI Ventus OC and all worked until I ran UserBenchmark and the 1st time I ran it was extremely underperforming than on 2nd times round it dropped even more until completely not working
I don't know if it is due to my possibly putting the power supply pins wrong or in the wrong way
Aswell when running the card there is a whining noise I can hear

Any suggestions and help would be much appreciated

 

[rgd1101]

full system spec? include make and model of the psu

what the cpu/gpu temp during the test?

 

[reuben751]

full system spec? include make and model of the psu

what the cpu/gpu temp during the test?

Quick question would my gpu work if i put the power supply pins in wrong?

 

[reuben751]

processor is an i5 8600k, x370 aorus gaming 7, 550w evga power supply

 

[reuben751]

z370*

 

[rickypicky5]

I believe an RTX 2070 Super card requires one 8 pin connector and one 6 pin power connector. The power cables coming from the PSU will only fit one way into the card's connectors. If you try to put them in the wrong way, they will not go in at all. The only way to connect them'wrong' would be to not push them in all the way. You should hear a click when they are pushed all the way in.

Maybe one of the connectors was pushed all the way in and the other one wasn't?

Also the recommended PSU is 650W.

 

[reuben751]

I believe an RTX 2070 Super card requires one 8 pin connector and one 6 pin power connector. The power cables coming from the PSU will only fit one way into the card's connectors. If you try to put them in the wrong way, they will not go in at all. The only way to connect them'wrong' would be to not push them in all the way. You should hear a click when they are pushed all the way in.

Maybe one of the connectors was pushed all the way in and the other one wasn't?

Also the recommended PSU is 650W.

I believe I sorted the problem, the pins were pushed in incorrectly, but it is still performing below expected which might have something to do with my cpu bottlenecking

 

[ProPlayerGR]

I believe I sorted the problem, the pins were pushed in incorrectly, but it is still performing below expected which might have something to do with my cpu bottlenecking

Your CPU is not bottlenecking the card, your PSU is the issue here. Please post your exact make and model of your PSU, not just wattage and brand.

 

[reuben751]

Your CPU is not bottlenecking the card, your PSU is the issue here. Please post your exact make and model of your PSU, not just wattage and brand.

Fixed problem, were not properly connected

 

[reuben751]

Your CPU is not bottlenecking the card, your PSU is the issue here. Please post your exact make and model of your PSU, not just wattage and brand.

however when install any new driver my performance decreases

 

[ProPlayerGR]

however when install any new driver my performance decreases

I can't possibly help you if you don't cooperate. Gpu drivers will not fix the issue if you don't tell me what PSU you have. Open your case's side panel and see what is written on your PSU's side.

 

[reuben751]

I can't possibly help you if you don't cooperate. Gpu drivers will not fix the issue if you don't tell me what PSU you have. Open your case's side panel and see what is written on your PSU's side.

ist a corsair vs 550w bronze

 

[ProPlayerGR]

ist a corsair vs 550w bronze

Ok, you are in immediate need of a new PSU. How much can you pay for a PSU? 70-80€ would be ideal but if you want to give more, I don't mind.