Question 3.5mm audio jack dongles interfering with keyboard

Bepizz

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Dec 1, 2016
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Recently, my PC's headphone jack stopped working so I bought a 3.5mm to USB type C dongle to use since my PC had a USB type C port, but occasionally I have audio crackling that start out weak but gets more severe over time (~5-10 minutes). Additionally, my keyboard stops working properly. While in a game my inputs are delayed, don't go through at all or get stuck as if I'm holding down the key and while trying to type into a text box like this one it doesn't go through at all, and the only fix I've found is to restart my PC, at which point it usually wouldn't happen again until I shut off my PC for the night and then boot it up again the next day. Eventually I got tired of dealing with that and bought a second adapter that converts 3.5mm to USB 3.0 thinking that maybe it had to do with using USB type C but after a very brief honeymoon period of one day, the issues returned.

My question is this: Is there any sort of driver I need to download for these adapters, or is there some sort of program in general that will solve my issues? Also, I tried just cleaning my audio jack with 91% Isopropyl alcohol and a cotton swab trimmed down to fit into the port but that did absolutely nothing for me.

First dongle: https://www.amazon.com/dp/B089CP79XM?ref=ppx_yo2ov_dt_b_fed_asin_title
Second dongle: https://www.amazon.com/dp/B01N905VOY?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1
 
Perhaps your chipset driver is the one that's corrupt since both soundcard are USB driven...meaning the sound processing is happening on the USB port itself. You forgot to mention the make and model of the motherboard. Please include the BIOS version as well.

On a side note, are you working with Windows OS? If so, which one? Following that, do you see anything flagged with a yellow exclamation mark in Device Manager when things go sideways with your USB peripherals?

Moved thread from Components section to Systems section