Support

Forum discussion tagged with Support.
  1. Lawc

    Question Computer fell, now everything runs slow and then shutsdown

    So 2 days ago my PC fell over, so I checked if anything was knocked loose but everything was secured as before, so I booted up and immediately noticed things were running much slower and about 5 seconds after logging into the computer it shutdown on me. I've read an old thread saying it's could...
  2. S

    Question Monitor randomly loses signal

    So, I've ran into a problem that started around three days ago where my monitor will randomly lose signal but the PC continues to run normally (I can still hear YouTube videos or people talking on Discord), I have to restart my PC for the display to come back but who knows when it'll cut out...
  3. S

    Question Monitor randomly loses signal

    So, I've ran into a problem that started around two days ago where my monitor will randomly lose signal but the PC continues to run normally (I can still hear YouTube videos or people talking on Discord), I simply thought this was my DisplayPort being dodgy so I swapped it out for a new one but...
  4. G

    Question Does the height, width, or depth of a graphics card matter?

    The specifications of many computer cases do indicate the maximum length of graphics card that they can accept (e.g. "290 mm GPU clearance"). However, graphics cards are three-dimensional objects that have length, width, and height. The NVIDIA GeForce GTX 1660 for example has a height of 4.37...
  5. L

    Build Advice Build help, having issues

    Hi there. I have built a Ryzen 5 2600 system and here are my specs. Everything is compatible, ram, CPU, motherboard stuff etc etc etc, all power connectors are firmly secured and the heatsink, headers and ram are seated correctly too. Specs -ryzen 5 2600 -2 X 8 Corsair 3000mhz RGB ram -aerocool...
  6. L

    Question How to detect dead CPU or motherboard

    Hello, I need help to detect if a CPU or motherboard is dead. I have tested the PSU on other system and works fin. The system with the problem sometimes boots for a minute or less and then it turn off (With the RAM). Some more times it just try to get on, no post picture or anything, it just...
  7. M

    Question M.2 keeps crashing/disconnecting

    So I recently bought an M.2 WD Blue 3D NAND 1TB PC SSD - SATA III and I'm having a problem where once I put it under some load it disconnects from my computer while running. My programs crash and the drive no longer shows as connected until I restart. I'm on the AMD x370 platform. I have...
  8. JQB45

    [SOLVED] Best B450 and X470 AMD Motherboards?

    I'm no longer all that impressed with ASRock as a company and would like to consider other companies. I feel that support from ASRock's website, apps, driver updates and BIOS/UEFI are behind what I see from other companies I would be looking to spend less then $140 USD on a B450 and less then...
  9. G

    Question Computer keeps crashing (or freezing?) ever since I tried to update graphics card

    A little while back, I got my hands on an MSI RTX 2070 Armor and tried upgrading to it immediately. However, soon after installing it, my computer would crash every so often, especially if I put strain on it like using VR. So I took the card out, and put the old one back in, but still, I would...
  10. Lesquim

    Question Tuf z370 plus gaming issue!

    Hi everyone ! we are assembling a computer with a friend and it boots but does not recognize USB nor monitor, made us think the motherboard didn’t support 9tu gen but I googled it and it says it does. What could it be? Neither of us are expert at this so we’re pretty lost on what’s the issue...
  11. P

    Question Computer is not booting

    Hi, my computer is not booting up. I have a ryzen r7 1700 cpu, a 980 ti gpu, and asus a320m-k mobo. I dont know if the mobo or cpu are faulty, i just got them today. Also there is a solid orange light from the motherboard under the gpu and on the side of the mobo.
  12. R

    Question Can't Assign Custom Mouse Keys to Mouse 4/5 keys

    So a little while ago I got a Redragon M711 Gaming Mouse. I used it quite a bit but have discovered a problem. So on some mouses, like Logitech for example, they'll have "simulated" or "virtual" keys called Mouse 4 and Mouse 5. You can see some streamers use these on games like Fortnite and...
  13. N

    Question My computer randomly started going slower

    So i'm a gamer and i usually watch Netflix or YouTube while gaming, recently over the past week or so my browser has been lagging while gaming. which it did not use to have this issue (to clarify it happens when loading new maps or just running around in games, which my computer is more than...
  14. G

    Question Good Board for 3rd Gen Ryzen

    Hey guys, Im waiting for 3rd gen ryzen and I was looking at the boards for am4. Now, I know that chances are new boards will release that more "Officially" support the 3rd gen ryzen, Im looking specifically at the 3600 model. do you guys thing Asus Rog Strix X370-F Gaming would handle it well...
  15. C

    Question PC crash after startup, but not reset

    I've been struggling with a crashing issue for what feels like a year. I've been putting it off since it used to be random and very infrequent. But it has finally progressed to a point where the problem is repeatable/testable. Where I'm At My PC crashes every time I power on. It happens...
  16. Pythonbites

    [SOLVED] How do I know how many fans my Motherboard can support?

    I'm building a new pc with the ASUS TUF B450-PLUS GAMING motherboard and I was wondering if it would support 5 120mm case fans (none rgb) in terms of fan headers to put the power cables for them in. I'm a new builder so I'm not experienced thanks!
  17. A

    [SOLVED] What is this sound?

    I'm not sure what could have started this, but a strangle low sound plays at seemingly random intervals. i can't pinpoint the source in task manager. does anyone recognize it? it sounds like it belongs to some sort of program or game, rather than a system sound...Reddit Post Restarting does...
  18. K

    Question "No signal" after installing GPU drivers

    Every time I install GPU drivers on my 2060 for my new build, the screen goes black right after it installs and says "no signal" the only way to fix it is to boot into safe mode and uninstall the drivers. I have a Ryzen 5 2600x so I can't use integrated graphics to try and fix it either. I reset...
  19. A

    Question Fresh new build freezing after 5-10 minutes of use.

    Hey all, thanks for anyone taking the time to read through my question. I'm sure the answer is obvious. I've built a new computer recently, my first proper solo build. A Gigabyte b450m DS3H motherboard, AMD Ryzen 5 2600 and a a Radeon RX570. I have a Corsair TX650 powering it all. Everything...
  20. CWade593

    Question Did I perma-damage my CPU due to misuse? Having constant program or system crashes after 10-15 mins gaming.

    Hey, not sure what i need to replace/fix here. i7-7700k @ 4.8 Cooler Master Hyper EVO 212 GTX 1080 2x 8GB Corsair 3000mhz 650W gold psu Long story short, my brother was using my PC to render 3D models every night for 2 months. Only when it started to freeze during this rendering did I...