Support

Page 2 - Forum discussion tagged with Support.
  1. Leeham15

    Question Displays crashing pc stays on during high graphical stress

    Trying to open a game like cod or halo crashes my displays (they go black) pc stays on. I played valorant and was at 40% gpu usage 70% cpu and 40-55 degrees gpu until the end of a round (where the final kill animation happens) causing graphical stress and the crash happened. I did power and gpu...
  2. S

    [SOLVED] Entire PC crashes when GPU is under stress ?

    Lately I have been experiencing PC crashes whenever my GPU gets loaded heavily, it started a few months ago and I think it has increased however I am not sure. I've tried stress loading the CPU using furmark and nothing happens, but when I try stress loading the GPU the pc crashes within seconds...
  3. adao1993

    Question Asus Prime Z-790P D4 Asus motherboard is not booting

    Hi, Recently, I purchased an Asus Prime Z-790P D4 Asus motherboard, along with new memory sticks (Corsair CMH32GX4M2D3600C18 Vengeance RGB Pro SL 2x16GB DDR4-3600MHz CL18 1.35V) and a CPU (Intel i5-12400F) but unfortunately, the motherboard does not boot. When attempting to power on the...
  4. AveragePlingus

    Question Black screen on startup after replacing CMOS Battery.

    So I’ve just replaced my CMOS battery on my motherboard because I was having long splash screen load times, and ever since I did that I’ve been getting a black screen on my monitor. There is a display, but it’s just a black screen. The “No signal” message isn’t there, the splash screen appears...
  5. F

    Question RAM being pushed by CPU cooling.

    Just bought new ram,.and have found that my fan pushes on it causing a slight bend? Is this bad? The CPU fan look as though it was already raised by the initial builders of my PC as I paid someone else to build it. Help needed. View: https://imgur.com/gallery/weTGSYU
  6. Andrew Krosley

    Question GPU Problem? TDR? I am completely lost...

    Heres the specs for the 3 PC's used- Main System (most of the problems)- CPU- Ryzen 9 5900x Motherboard- ASUS Rog Strix B550-A Gaming PSU- Red Dragon PSU007 80+ 850Watt GPU- Gigaybyte RTX 3080 Vison 10gb Ram- DDR4 Corsair Vengeance RGB PRo SL 32GB Case- Hyte Y40 AIO- NZXT Kraken 280 RGB...
  7. SoItsDragon

    Question Help with low FPS with a 3060 and current hardware.

    So I have a 3060 and I can barely get 50 fps on MW2 with medium settings any ideas on if something is capped or throttling my frames? Specs. Motherboard: MSI X570S MPG EDGE MAX WiFi CPU: AMD - Ryzen 7 5800X3D 3.4 GHz Ram: CORSAIR - VENGEANCE RGB PRO SL 32GB (2PK × 16GB) 3600MHz DDR4 Storage...
  8. MPLeandre

    Question Can I mix DDR3 1333mhz with 1866 mhz sticks?

    Hello! Straight to the point. I recently got two hyperx ddr3 ram sticks, both 8 gb running at 1866mhz. But I had this BSOD I got whenever I turned off and on the system. Changed the sticks again and it is gone. Apparently, this chinese motherboard only holds up to 1600 mhz sticks. I believe...
  9. L

    Question PC HELP NEEDED

    Help, my pc isn’t displaying and it was displaying bios and booted up and beeped 1 time like normal but now it doesn’t beep and I doesn’t give a signal but the fans are on and running.
  10. V

    [SOLVED] RTX 3070 causing black screen issues with audio still playing

    Hello, my ASUS TUF Gaming 3070 OC (that I bought off of Ebay in November 2022) has been acting up for about ~4 months now, before I would be able to play as much as I want with no black screen, but for these past 4 months any GPU intensive game just gives me a black screen after about 10 to 40...
  11. ReallyNotSmart

    Question Accidentally forced CPU cable into RTX 4090 Connector

    Hello I accidentally plugged in the wrong cables into my RTX 4090 and it wouldn't start obviously, I had to purchase 3 extra cables because my PSU (ThermalTake Toughpower Grand 1050w RGB Platinum) didn't have more cables, I ordered some 8-pin cables by corsair and I didn't notice that I...
  12. J

    Question Pc crashes after some time gaming. Black screen no display and audio and lights stay on

    Since installing my new xfx radeon rx6950 merc 319 and with it my be quiet 850 power 10. I have been getting crashes. I changed these 4 days ago. What happens is the following: 1. After a few hours of gaming the crash occurs 2. Both my screens go black and my audio stops. 3. The lights and...
  13. Zombiealiens2355

    Question Need help with monitor and many other things.

    So I’ve got this issue with my pc. So story is, I had me PC shipped to me. Now before I left, I had it all boxed up and it worked perfectly fine. When I received it yesterday it looked like it was perfectly fine and in the same condition. So here’s the issue. I got everything plugged in and I’m...
  14. J

    Question 3070ti - dual monitor “issue”

    Hi all! I just bought myself a 4K tv to play racing games on. This screen is connected through HDMI and the pc is able to recognize it and display items on. My monitor (Oddysey G9) connected through DP only works when I unplug the TV. I’m unable to get both working at the same time. Anyone...
  15. W

    Question Gaming Causes PC to Crash

    I recently built a computer and found that after a while, the game freezes but I still have audio. Usually, the entire screen freezes then the audio cuts about 1 minute later. Moments after that, the text on the screen turns red. I can’t move in game and my keyboard and mouse are completely...
  16. M

    Question What's the best place to health-check the various parts of my PC? Multiple issues.

    Hey all, I've been having a ton of issues with my rig lately. I was wondering if there was a/some recommended programs I could use to check the health of the various computer parts. My specs: -GPU: EVGA RTX 3080 -CPU: Ryzen 5800x -Motherboard: MSI MAG B550 Tomahawk -RAM: 32GB (16x2) of G.Skill...
  17. T

    Question i7-8700 Temperature Issues & Power Limit Throttling

    Hello everyone, I recently bought a second-hand i7-8700 processor and it's worked fine for a few weeks until recently, where I noticed the PC dumping out lots more hot air than usual, causing my room to be seriously hot and uncomfortable to be in. Upon further investigation, the CPU...
  18. N

    Question Headphone audio too loud when connected to the 3.5mm audio jack on my ASUS Vivobook laptop ?

    Hi, My Asus Vivobook 14 OLED laptop has Realtek driver installed for audio. When I connect any headphone to the 3.5mm audio jack of my ASUS Vivobook OLED laptop, the audio output is too loud. For example, at 20% volume, it sounds like somewhere near to 80% volume. At 50% volume, the loudness...
  19. DudeGuyPerson21

    Question PC posts with weaker GPU, but not with powerful GPU and with a twist?

    1. So I upgraded my old pc and reused some componenents, my new pc posts with a GT 310 consistently compared to my GTX 1050, what happens if I post with my 1050 is that all fans would spin then stop immediately, I would have to turn off and on the power supply to do it again. The twist is, I CAN...
  20. coolperson142

    Question PC won’t boot past the ASUS logo after a BIOS update ?

    I updated my ASUS PRIME B450M-A bios successfully but after turning it off at the switch, it was stuck on the ASUS logo when I turned it back on. After hours of restarting, power cycling and refreshing the CMOS it booted into the BIOS and I got into Windows 10. From there, I thought I had fixed...
  21. SamVimes

    Question Intermittent Desktop Lag - CPU throttle or PSU/Motherboard issue?

    Thanks in advance for any help. Issue: Lately, I've noticed a severe fps drop while manoeuvring around my desktop (opening tabs in Chrome, opening applications, etc.). This isn't the first time. I ran into this issue a couple of times over the last 3-4 months but now it's consistently every...
  22. FCS010101

    Question RAM upgrade advice ?

    Hello, I want to upgrade my old ram corsair vengeance lpx 2666 16Gigs to 32Gigs 3600 CL16 My choises are the following: Gskill ripjaws V ($110) https://www.gskill.com/specification/165/184/1562831784/F4-3600C16D-32GVKC-Specification Kingston Fury ($105)...
  23. S

    Question Optimized AMD RAM ?

    Hi guys! I want to buy a Asus ROG Strix B550-F Gaming WiFi II and a 3600mhz RAM. I went to the RAM support for the motherboard and I can see that Corsair Kit 16GB (2 x 8GB) DDR4 3600MHz Vengeance Pro RGB Black CL18 AMD (CMW16GX4M2Z3600C18) is in the list of memory support. I want the next...
  24. Athenaas

    [SOLVED] Please help, very weird stuttering.

    I've had a weird stutter since building my pc. I have tried everything I could possibly think of wether it be Reseating and replugging everything, uninstalling drivers and reinstalling windows. Someone please help as I am going insane. Specs - ● RTX 4090 Gigabyte 24gb gaming OC ●I9-13900k ●2x...
  25. O

    Question Texture/Rendering Issues

    Built my first PC 17ish months ago with everything below except had a 2060 and a hx850 then. Only upgraded to the 3060ti and hx1000 9-10 months ago. Specs - CPU - i7 10700K COOLER - NZXT Kraken X61 MOBO - Asrock B560 PRO4 RAM - Corsair Vengeance LPX 32GB (4x8GB) GPU - Gigabyte RTX 3060 Ti PSU -...
  26. C

    Question Does my motherboard (ex-h310m-v3 r2.0) support colored/RGB fans?

    Hey guys so I wanted to buy a casing with an RGB fan on it. So I wanna ask if this motherboard : ex-h310m-v3 r2.0, supports this type of casing with an RGB fan. Though, my current normal casing does have at least 1 RGB fan that is stick into the cover casing, in the right side (I can send a...
  27. D

    Question 3060 Ti is artifacting. Is it the PSU?

    Hello everybody. I've been having a bit of PC trouble and I was hoping someone here could point me in the correct direction. Last November I purchased this pre-built from Newegg. A couple weeks ago I started noticing some graphical glitches in certain games. I figured it was just buggy games...
  28. Kutugari

    Question How to fix GPU causing usb and display ports to stop working?

    I have recently bought a new gpu. After plugging it into my computer and turning it on all of the fans work, including the one on the gpu, however there is a problem, the usb and display ports stop working, meaning I cant use a keyboard or mouse and cant connect it to any display. When I dont...
  29. TisS

    Question Custom PC Turning On But Doesn’t Display

    I just finished building my first custom PC and have been having troubles. When I first started using it it would occasionally black screen after extended use and this slowly became more common. However, now I can’t get a display at all when the system starts. All the fans spin up, lights turn...
  30. YaBoiQue

    Question My computer crashes when I try and start certain games, before the game launches

    I have a pc, the specs being a Ryzen 7 2700x, 16GB of Corsair Vengeance 3000, 1070 founder's edition, and a wd 1tb SSD as my boot drive. I had no issues for around four months before I started having weird crashing issues. I start a game, and before the game starts up, but after the game...
  31. hendolad

    Question System Black Screening and Crashing

    2 Month Old Pre-Built 2060 and Core I5 10500 eventually while gaming the system will at random go to a black screen and crash, just before it crashes audio will loop for a second and sometimes cut back in then stop altogether, when pressing the power button the system will instantly power...
  32. M

    Question Randomly losing display.

    Hello! I wanted to ask your opinion to know if this is a PSU or GPU issue (or maybe something else). As the thread title says my problem is pretty straightforward, sometimes my computer loses the input signal from my GPU, this is the information I've gathered so far: This happens randomly...
  33. S

    Question Zotac 4080 install issue w z690 hero motherboard heatsink might be blocking it but it wont slide in

    Having an issue w my new 4080 i got it as a RMA i didnt know its size but now I’m thinking it’s not gonna fit I have a 690 Maximus hero motherboard. Used to have a 3080 TI msi it went bad no I have the 4080 now and I can’t figure out why it won’t fit in the motherboard slot it seems that it’s...
  34. C

    Question Unable to boot from M.2 NVMe drive ?

    So I’ve spent a lot of time trying to fix this and would really appreciate any help! I have an ASUS PRIME Z390-P motherboard Team TM8FP6001t 1tb M.2 NVMe SSD Intel i7-9700k This started a few days ago, I noticed my cpu was being power throttled while gaming at times so I decided to check if...
  35. F

    Question System no longer displays video or shows black screen

    I have had this PC build for just over two years now, and the current graphics card for about half a year. The PC was working fine just last night but tonight has stopped working. With no prior indication of any issues, my build no longer outputs video or just outputs a black screen (the monitor...
  36. T

    Question Fps Dropped to 15-20/CPU at half speed while gaming

    PC running very slow while multitasking/gaming all of a sudden. Please help! Specs: I7 9700k CPU Nvidia 2070 Super GPU 32 GB Ram I recently had an issue occur where I logged back into my pc after sleep mode and lost Ethernet connection. In control panel this was the error stated: Intel(R)...
  37. C

    Question Computer screens turn black and computer restarts ?

    I play a game called Apex Legends and either every day or every couple of days, both of my computer screens will turn black in the middle of playing regardless what I'm doing and the computer lights stay on the entire time and I hold the power button down to fully shut it off and then turn it...
  38. D

    [SOLVED] PC Constant Restarts (NO BSOD)

    Hey, for the last few weeks my PC will randomly just restart, almost every day. I'm hoping someone can help explain this to me. I've included some details below: There is no blue screen, error message or anything else strange when this happens. The screen will go black, the PC will reboot as if...
  39. Potominkus

    Question PCIe NVME expansion card not being detected

    I bought a PCIe expansion card that fits 4 NVME drives. I cannot get any of them to be detected. I'm using a MSI z370 PC pro motherboard. I read that my motherboard cannot have anything in the second M2 slot for the second x16 PCIe slot to work - I have done this and still nothing. Any help is...