Question 4 month old nzxt issues

[Steveo689]

• NZXT H510 (White)
• AMD Wraith Prism
• MSI B450 TOMAHAWK
• GIGABYTE GeForce RTX 2070 Super WINDFORCE OC 3X 8G
• AMD Ryzen 7 3700X 8-Core 3.6GHz
• 600W Bronze PSU
• Team T-FORCE Vulcan Z 16GB (2 x 8GB) 3200MHz
• Intel 660p (1.0 TB)
• MSI MS-B905C WIFI
• ASUS VG278QR 27" 1080P 165Hz Adaptive Sync Monitor
• System will stop sending video signal to both monitors randomly while gaming. Only way to get them back up is to turn cpu completely off and back on. NZXT had me run occt software did all tests and on the power test 20 min in it again stopped sending signal to the monitors. Now nzxt just wants me to send it back which I’m fine with but does anyone know or have a clue as to what this could be? Power supply or gpu?

 

[John Chesterfield]

What's the brand and model of this 600w power supply?

 

[Steveo689]

In my Bld sheet doesn’t say brand just bronze 600w psu.

 

[Steveo689]

And sending it in just to replace psu for another 600w psu would that be a waste I could just go grab another one but maybe a 750w or would I just be chasing a rabbit down a hole at that moment?

 

[Steveo689]

What's the brand and model of this 600w power supply?

No brand in my Bld sheet And sending it in just to replace psu for another 600w psu would that be a waste I could just go grab another one but maybe a 750w or would I just be chasing a rabbit down a hole at that moment?

 

[John Chesterfield]

Give it happened while gaming so the GPU was under load and drawing near max power, you need to try and test with a known good working power supply.

 

[Steveo689]

So spending the 100 bucks on a 750w power supply wouldn’t be a bad idea?