- Status
... try getting a fresh install of windows and don't run in dual monitor...I'm having the same vertical freeze on STO. Audio stutter, and a hard reboot required. The interesting thing is that I've been playing it for over a month and it just started happening. I'm running an ASUS Rampage Extreme II, 6 GB of OCZ (1800), and an HD4850X2. Tried 10.2, 10.3, 9.x, with CCC, without CCC, and nothing seems to matter. About 20 minutes of STO causes the vertical lines and freeze. Ticks me off, cuz it was all great before. What make ist even moire intereting is that I had TWO HD4850X2 cars crossfired and running without issues. So if 4 GPUs was OK, and then 2 was OK for a time, what happened??? My PSU is a single-rail 850, so no prob there. Any thoughts?
I too did have the same problem
I brought just 2 days ago a sapphire vapor-x HD5770 graphics card
and it happened just after 1/2 hour after i installed my card.
i used to have a XFX nvidia 9400GT with no problems at all.
Then I found a solution all i did was updates my graphics card bios and now it works as a charm!!!!!!
YES!!!!!!!!!!!!!
I brought just 2 days ago a sapphire vapor-x HD5770 graphics card
and it happened just after 1/2 hour after i installed my card.
i used to have a XFX nvidia 9400GT with no problems at all.
Then I found a solution all i did was updates my graphics card bios and now it works as a charm!!!!!!
YES!!!!!!!!!!!!!
As I can see everybody has the problem with Windows 7.
I tryed to run bad company 2 on Windows 7 and my computer just powered off turing the gameplay.
Then I tryed windows xp mode. No power off. Just black screen and thats a easy fix with new drivers after you have installed xp.
Then I tryed Vista. Still powered off.
Now im formating my computer and installing XP!
Because as I can see the windows 7 is kinda buggy still and does not want to work with new-end GPU-s.
So try the same as I did.
I am running on old drivers atm.
Going to try new ones tomorrow as well.
And if they work fine as well.
Then Windows 7 go to hell and XP come home!
I tryed to run bad company 2 on Windows 7 and my computer just powered off turing the gameplay.
Then I tryed windows xp mode. No power off. Just black screen and thats a easy fix with new drivers after you have installed xp.
Then I tryed Vista. Still powered off.
Now im formating my computer and installing XP!
Because as I can see the windows 7 is kinda buggy still and does not want to work with new-end GPU-s.
So try the same as I did.
I am running on old drivers atm.
Going to try new ones tomorrow as well.
And if they work fine as well.
Then Windows 7 go to hell and XP come home!
I have a very similar problem
My specs:
XFX HD 5770
Asus M4 Evo
AMD Phenom II X4
OCZ 4GB DDR3 1600
Seagate 250GB HD
700W Thermaltake PSU
Cooler Master Case
Windows 7 (32-bit)
I have trouble with it freezing both idle and while gaming. I tried setting my Vid card's frequency to stabilize it but to no avail.
I got the latest drivers for my mobo and vid card etc. Everything is updated to the newest and on paper should run clean without O.C.ing anything.
I know it's not heat because everything runs perfectly cool.
Any ideas or opinions/advice?
Thanks
My specs:
XFX HD 5770
Asus M4 Evo
AMD Phenom II X4
OCZ 4GB DDR3 1600
Seagate 250GB HD
700W Thermaltake PSU
Cooler Master Case
Windows 7 (32-bit)
I have trouble with it freezing both idle and while gaming. I tried setting my Vid card's frequency to stabilize it but to no avail.
I got the latest drivers for my mobo and vid card etc. Everything is updated to the newest and on paper should run clean without O.C.ing anything.
I know it's not heat because everything runs perfectly cool.
Any ideas or opinions/advice?
Thanks
POWER SUPPLY FOLKS!
Ok, I have a OCZ GameXStream 700W. It puts 18A on the PCI-E rail. The unique factor of this PS is that there are individual rails for each line of power it puts out.
ATI recommends a 40A rail... which is INTENSE for older power supplies. I took the adapter from inside the box and pulled from two rails of power. This has solved my issues for the most part. I am now troubleshooting screen corruptions, which I believe is due to some serious corruption in the several installations I have on drivers, registry entries, etc.
Check to ensure you have sufficient power. I am kicking myself because, once again... I didn't follow my own first step in troubleshooting.
1. Check power.
Ok, I have a OCZ GameXStream 700W. It puts 18A on the PCI-E rail. The unique factor of this PS is that there are individual rails for each line of power it puts out.
ATI recommends a 40A rail... which is INTENSE for older power supplies. I took the adapter from inside the box and pulled from two rails of power. This has solved my issues for the most part. I am now troubleshooting screen corruptions, which I believe is due to some serious corruption in the several installations I have on drivers, registry entries, etc.
Check to ensure you have sufficient power. I am kicking myself because, once again... I didn't follow my own first step in troubleshooting.
1. Check power.
+3.3V@24A,+5V@15A,+12V1@30A,+12V2@22A,-12V@0.3A, +5VSB@2.5A
From Newegg:
http://www.newegg.com/Product/Product.aspx?Item=N82E16817153115
Try using the adapter that (should have)came with your card. My adapter was found on the left side of the box under the logo ... I had to pull on a small tab.
It will be a PCI-E to 2x 4-flat plug.
-------------------------
IF this works for you, please post indicating so... it could be an issue for several others
Hi Leftlane
I've been following this thread and am interested in the issue you have raised about power supply and the 12v rails.
I have the Vapor-X Sapphire 5770 and an OCZ ModXStream 500w PSU. I believe this PSU has 18A on the 12v rails also.
I thought I'd check my GPU box and I found an adapter but it doesn't sound the same as yours - its a 6 pin at one end and a flat 1 x 4 molex (with only 3 pins, as one has been removed deliberately I assume).
If you'd be willing to explain in a bit more detail:
- how did your adapter help you get better supply to the card ? Did you plug it in to the PSU by connecting it at two of the 12v take-offs somehow ?
- I have been running my 5770 by connecting a cable (labelled PCI-express that came with the PSU) with 6 pins (2 x 3) in to the GPU and an 8 pin (2 x 4) in to the red 2 x 4 section on the PSU. Does this mean I'm not getting enough power (or amps ?) to the card ?
- I notice the 8 pin end of the above cable has 2 pins missing - is that normal ?
- I have another PCI-Express cable with 6 pin + 2 pin at the GPU end and the PSU end has a 2 x 4 but with only 1 pin missing at the PSU end.
- and idea if I should be using the 6 pin + 2 pin PSU cable ? Or the adapter I've found (but how) ? Or do I need something else ?
Once I get a better understanding of this I'll test and post back results.
Looking forward to any advice.
Frenchy
I've been following this thread and am interested in the issue you have raised about power supply and the 12v rails.
I have the Vapor-X Sapphire 5770 and an OCZ ModXStream 500w PSU. I believe this PSU has 18A on the 12v rails also.
I thought I'd check my GPU box and I found an adapter but it doesn't sound the same as yours - its a 6 pin at one end and a flat 1 x 4 molex (with only 3 pins, as one has been removed deliberately I assume).
If you'd be willing to explain in a bit more detail:
- how did your adapter help you get better supply to the card ? Did you plug it in to the PSU by connecting it at two of the 12v take-offs somehow ?
- I have been running my 5770 by connecting a cable (labelled PCI-express that came with the PSU) with 6 pins (2 x 3) in to the GPU and an 8 pin (2 x 4) in to the red 2 x 4 section on the PSU. Does this mean I'm not getting enough power (or amps ?) to the card ?
- I notice the 8 pin end of the above cable has 2 pins missing - is that normal ?
- I have another PCI-Express cable with 6 pin + 2 pin at the GPU end and the PSU end has a 2 x 4 but with only 1 pin missing at the PSU end.
- and idea if I should be using the 6 pin + 2 pin PSU cable ? Or the adapter I've found (but how) ? Or do I need something else ?
Once I get a better understanding of this I'll test and post back results.
Looking forward to any advice.
Frenchy
So, I found the previously mentioned adaptor and plugged it in to my card.
It seemed to run fine, but after about half an hour it froze up again and crashed.
I think my card might be doing it's job, I can't even get through a Memtest without a freeze-up, so I'm gonna test out my RAM next.
Sorry I'm not a valid resource as to if the PSU problem is key or not. 🙁
It seemed to run fine, but after about half an hour it froze up again and crashed.
I think my card might be doing it's job, I can't even get through a Memtest without a freeze-up, so I'm gonna test out my RAM next.
Sorry I'm not a valid resource as to if the PSU problem is key or not. 🙁
CaesarDays
Distinguished
- Apr 8, 2010
- 1
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- 18,510
Hi, have been looking at this forum to see if i can find a solution for bsod with Win7 64bit, after shutdown.
Only on cold boot, thought it was something to do with hardware, tested memory,Gpu (HIS 5770) HD, Mb, Psu, everything, all tests were OK, no errors!! But always when starting Win7 64bit the system crashed and Bsod with error Page_Fault_In_Nonpage_Area Stop:0x00000050 or sometimes 0x0000007f System volume on disk is corrupt. These errors specially the first one seems to indicate a problem with memory, Gpu, but guess what... no it seems Microsoft and windows 7 like in the past with Vista done it again!! look in microsoft support for KB979538 an update that is not beeing downloaded with windows update, you need to ask for them to email it to you! Apply this update and the Bsod is gone! For what I have been seeing here and in some other forum's there is a lot of people with this related bsod's, at this point and with the bad support service provided by Microsoft with Windows Vista you would expect them to be more carefull releasing this new product or that at least this importante updates were available with Windows update. This worked for me, hope it will help someone else!
Hi all - wanted to share my "solutions" to the various 5770 problems being discussed here.
To show that I haven't been waiting around for someone to answer my confusions/questions above, which I posted earlier, I have been googling and contacting support at manufacturers to clear up my confusion after leftlanes post about power for this card.
I wanted to put my opinion forward that:
a) The 5770 cards need nowhere near 40 amps on the 12v rail. It seems nearer 9 - 15 amps and the OCZ ModXStream 500w is more than adequate at 18 amps on the 12v rails. I contacted Sapphire directly about the Vapor-X version I have and they confirmed that this is the case.
b) the W7 update posted above (KB979538) may solve some peoples problems with this card but not likely very many. If you google for it, you will find it is a fix for a very specific issue to do with USB video devices causing BSOD and it looks like Microsoft advise not installing it if you do not suffer the precise issues it is meant to sort. They even say more testing is required on the hotfix.
c) tweaking the mobo BIOS settings seems to make a huge difference to the problems I face on this card. Heres where I don't feel comfortable trying to dispense specific advice to others specific situation, but I'd be looking at setting PCI express clocks, ram voltage, QPI vtt, and a few other settings, to anything other than Auto. This may help resolve the issues you are facing. I do know that my 5770 is very sensitive to a variety of mobo settings because I am playing around with CPU and memory overclocks at the moment, and at unstable settings, this always triggers the instability in the 5770 (usually at the desktop) even when it might be stable elsewhere (IBT, Prime, etc). At certain settings, the 5770 exhibits NONE of the problems. I haven't found stability because I'm now playing with dynamic overclocks using dynamic voltage offsets to achieve the power efficiency features kicking in properly (which doesn't seem to work when using fixed voltage on Gigabyte P55 boards).
d) it seems very clear that the problems people are experiencing with these cards can be down to quite a number of different factors. For me, the most significant fix I have applied aside from the tweaking, and which are "working" for me, are the catalyst driver package updates, including the hotfixes, and creating a profile so that 2D/desktop doesn't lower the voltage and clocks too low.
I may update the BIOS to 012.016 from 012.013, which Sapphire recommends but it doesn't seem necessary at the moment.
Hope that helps somehow and wasn't meant to be a criticism of any advice put forward by others.
Frenchy
To show that I haven't been waiting around for someone to answer my confusions/questions above, which I posted earlier, I have been googling and contacting support at manufacturers to clear up my confusion after leftlanes post about power for this card.
I wanted to put my opinion forward that:
a) The 5770 cards need nowhere near 40 amps on the 12v rail. It seems nearer 9 - 15 amps and the OCZ ModXStream 500w is more than adequate at 18 amps on the 12v rails. I contacted Sapphire directly about the Vapor-X version I have and they confirmed that this is the case.
b) the W7 update posted above (KB979538) may solve some peoples problems with this card but not likely very many. If you google for it, you will find it is a fix for a very specific issue to do with USB video devices causing BSOD and it looks like Microsoft advise not installing it if you do not suffer the precise issues it is meant to sort. They even say more testing is required on the hotfix.
c) tweaking the mobo BIOS settings seems to make a huge difference to the problems I face on this card. Heres where I don't feel comfortable trying to dispense specific advice to others specific situation, but I'd be looking at setting PCI express clocks, ram voltage, QPI vtt, and a few other settings, to anything other than Auto. This may help resolve the issues you are facing. I do know that my 5770 is very sensitive to a variety of mobo settings because I am playing around with CPU and memory overclocks at the moment, and at unstable settings, this always triggers the instability in the 5770 (usually at the desktop) even when it might be stable elsewhere (IBT, Prime, etc). At certain settings, the 5770 exhibits NONE of the problems. I haven't found stability because I'm now playing with dynamic overclocks using dynamic voltage offsets to achieve the power efficiency features kicking in properly (which doesn't seem to work when using fixed voltage on Gigabyte P55 boards).
d) it seems very clear that the problems people are experiencing with these cards can be down to quite a number of different factors. For me, the most significant fix I have applied aside from the tweaking, and which are "working" for me, are the catalyst driver package updates, including the hotfixes, and creating a profile so that 2D/desktop doesn't lower the voltage and clocks too low.
I may update the BIOS to 012.016 from 012.013, which Sapphire recommends but it doesn't seem necessary at the moment.
Hope that helps somehow and wasn't meant to be a criticism of any advice put forward by others.
Frenchy
Sorry - I couldn't edit my last post to add the links to the power supply issue raised by leftlane.
The 40 amps reference I found was a heated thread here in Tom's:
http://www.tomshardware.co.uk/forum/273578-15-5770-5750-real-power-requirements
which refers to a Guru3D article. In fact the Guru3D article said "That power supply needs to have (in total accumulated) at least 40 Amps available on the +12 volts rails." Obviously, that is NOT saying that the card itself needs 40 amps.
I couldn't find the 40 amp recommendation on ATI/AMD's or Saphire's site either, hence contacting Sapphire directly.
The 40 amps reference I found was a heated thread here in Tom's:
http://www.tomshardware.co.uk/forum/273578-15-5770-5750-real-power-requirements
which refers to a Guru3D article. In fact the Guru3D article said "That power supply needs to have (in total accumulated) at least 40 Amps available on the +12 volts rails." Obviously, that is NOT saying that the card itself needs 40 amps.
I couldn't find the 40 amp recommendation on ATI/AMD's or Saphire's site either, hence contacting Sapphire directly.
Mine hit XFX yesterday, waiting to hear on that resolution.
Some power 101 that I wanted to portray here:
Voltage * Amps = Watts
PCI-E Bus provides max 75W + 75W from 6-pin = max 150W available
PCI-E is supplied at 12V: 12 * 6.25A = 75W max
So, going from this statement from Tom's Hardware review of the 5770:
The entire board would most likely run at what voltage? 12V is supplied via PCI-E Bus and communication is usually set at 1.5V
12V * _____ = 108W max
This would mean 9A ... hmm
Explains the single power plug pretty simple.
Also means that 4.5A would be drawn from both the MB and the PCI-E plug. This is only assuming that current is equally balanced from both sources.
Yes, I agree... this is FAR below the 40A that is being debated on Guru3D. My power supply puts 18A independently onto each PCI-E rail. Is it possible that the amp draw from the MB is attempted to become exceeded? Regulators on the mainboard should keep from overamp on the mainboard, but could this point to the issue?
*shrug* I don't know... I have tried gathering what I could with my amateur (at best) knowledge of this type of architecture.
ATI has been sketchy in what exactly is needed to the card... they generalize based off of power supply. If it says a 450W PS is the requirement, but your PC pulls 80% of that... doesn't leave much to the video card does it.
Are higher powered machines the only ones with issues? Is my i7 and p6t board the incompatibility?
*BIG SHRUG*
Some power 101 that I wanted to portray here:
Voltage * Amps = Watts
PCI-E Bus provides max 75W + 75W from 6-pin = max 150W available
PCI-E is supplied at 12V: 12 * 6.25A = 75W max
So, going from this statement from Tom's Hardware review of the 5770:
The entire board would most likely run at what voltage? 12V is supplied via PCI-E Bus and communication is usually set at 1.5V
12V * _____ = 108W max
This would mean 9A ... hmm
Explains the single power plug pretty simple.
Also means that 4.5A would be drawn from both the MB and the PCI-E plug. This is only assuming that current is equally balanced from both sources.
Yes, I agree... this is FAR below the 40A that is being debated on Guru3D. My power supply puts 18A independently onto each PCI-E rail. Is it possible that the amp draw from the MB is attempted to become exceeded? Regulators on the mainboard should keep from overamp on the mainboard, but could this point to the issue?
*shrug* I don't know... I have tried gathering what I could with my amateur (at best) knowledge of this type of architecture.
ATI has been sketchy in what exactly is needed to the card... they generalize based off of power supply. If it says a 450W PS is the requirement, but your PC pulls 80% of that... doesn't leave much to the video card does it.
Are higher powered machines the only ones with issues? Is my i7 and p6t board the incompatibility?
*BIG SHRUG*
i have the same problem 🙁 my hardware is : Intel® CORE 2 QUAD® Q9400 ; RAM 4096MB; HDD 1TB 7200rpm; VGA ATI RADEON HD5770 1GB DDR5 2DVI+DP+HDMI; My motherboard is Gigabyte GA-EG31MF-S2 ; ANTEC PSU 850W 8CM ATX12V2.2 80+ CABL.MA
maddog724
Distinguished
- Apr 19, 2010
- 11
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- 18,520
i had the same problems as everyone else, crashes gray lines,black screens. I seemed to have fix this problem. I looked at forum after forum for months. I waited on driver updates (http://www.tomshardware.com/news/ATI-Grey-Screen-Fix-5870,9549.html) 10.1, then 10.2 and finally 10.3 and nothing seemed to work. contacted sapphire and got the latest bios for my graphics card. also got the latest bios for my motherboard plus i updated my chipset drivers this seemed to fix the problem. I may have just got lucky!!!
using cat 10.3 drivers
using cat 10.3 drivers
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