administrator account lost

lee

Distinguished
Mar 30, 2004
635
0
18,980
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

I have bought a compaq notebook a few months ago. Since
the notebook come together with Window XP home edition,
the salemsman help me to setup my username. All this
while I log in my computer only using my own username.
Recently I try to update my office online but I as prompt
that I need to log in as administrator before I was allow
to do any update. The problem is I log off my PC but
there is only one user name, but no other user even the
administartor. I my OS corrupted? or the OS which come
together with new PC do not have administrator as user?
What should I do?

Please help.

Thank you.
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi Lee,

In WinXP Home, the default administrator is only available as a logon in
Safe mode. You cannot access it in normal mode. This should not be an issue
as long as your normal logon is part of the admin group (allows you full
control of the system).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Lee" <anonymous@discussions.microsoft.com> wrote in message
news:06c301c49fa7$25f69b90$a601280a@phx.gbl...
>I have bought a compaq notebook a few months ago. Since
> the notebook come together with Window XP home edition,
> the salemsman help me to setup my username. All this
> while I log in my computer only using my own username.
> Recently I try to update my office online but I as prompt
> that I need to log in as administrator before I was allow
> to do any update. The problem is I log off my PC but
> there is only one user name, but no other user even the
> administartor. I my OS corrupted? or the OS which come
> together with new PC do not have administrator as user?
> What should I do?
>
> Please help.
>
> Thank you.
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

"How to Boot in Safe Mode"
http://www.columbia.edu/acis/capture/safemode.html

"Lee" wrote:

> I have bought a compaq notebook a few months ago. Since
> the notebook come together with Window XP home edition,
> the salemsman help me to setup my username. All this
> while I log in my computer only using my own username.
> Recently I try to update my office online but I as prompt
> that I need to log in as administrator before I was allow
> to do any update. The problem is I log off my PC but
> there is only one user name, but no other user even the
> administartor. I my OS corrupted? or the OS which come
> together with new PC do not have administrator as user?
> What should I do?
>
> Please help.
>
> Thank you.
>
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Thank you for your answer.

I my case do you mean it is ok if I update my office in
safe mode, under administrator?

Thanks.


>-----Original Message-----
>Hi Lee,
>
>In WinXP Home, the default administrator is only
available as a logon in
>Safe mode. You cannot access it in normal mode. This
should not be an issue
>as long as your normal logon is part of the admin group
(allows you full
>control of the system).
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"Lee" <anonymous@discussions.microsoft.com> wrote in
message
>news:06c301c49fa7$25f69b90$a601280a@phx.gbl...
>>I have bought a compaq notebook a few months ago. Since
>> the notebook come together with Window XP home edition,
>> the salemsman help me to setup my username. All this
>> while I log in my computer only using my own username.
>> Recently I try to update my office online but I as
prompt
>> that I need to log in as administrator before I was
allow
>> to do any update. The problem is I log off my PC but
>> there is only one user name, but no other user even the
>> administartor. I my OS corrupted? or the OS which come
>> together with new PC do not have administrator as user?
>> What should I do?
>>
>> Please help.
>>
>> Thank you.
>
>
>.
>
 
Archived from groups: microsoft.public.windowsxp.newusers (More info?)

Hi,

Should be, sure.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Lee" <anonymous@discussions.microsoft.com> wrote in message
news:43b201c4a043$0337ad50$a301280a@phx.gbl...
> Thank you for your answer.
>
> I my case do you mean it is ok if I update my office in
> safe mode, under administrator?
>
> Thanks.
>
>
>>-----Original Message-----
>>Hi Lee,
>>
>>In WinXP Home, the default administrator is only
> available as a logon in
>>Safe mode. You cannot access it in normal mode. This
> should not be an issue
>>as long as your normal logon is part of the admin group
> (allows you full
>>control of the system).
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>http://mvp.support.microsoft.com/
>>Associate Expert - WindowsXP Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Windows help - www.rickrogers.org
>>
>>"Lee" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:06c301c49fa7$25f69b90$a601280a@phx.gbl...
>>>I have bought a compaq notebook a few months ago. Since
>>> the notebook come together with Window XP home edition,
>>> the salemsman help me to setup my username. All this
>>> while I log in my computer only using my own username.
>>> Recently I try to update my office online but I as
> prompt
>>> that I need to log in as administrator before I was
> allow
>>> to do any update. The problem is I log off my PC but
>>> there is only one user name, but no other user even the
>>> administartor. I my OS corrupted? or the OS which come
>>> together with new PC do not have administrator as user?
>>> What should I do?
>>>
>>> Please help.
>>>
>>> Thank you.
>>
>>
>>.
>>