Question After suspected sound driver crash, system becomes basically unusable.

[bureksasir]

Hello,

so I have my headphones plugged into my front panel on the case. Whenever I bump my headphone cable too hard, because of turning around or whatever, even though it doesn't fall out or anything, it makes the system pretty much unusable. It shows as if there is no devices connected, whatever game I'm playing freezes, videos on youtube freeze (if I try to open another video it just loads infinitely), Windows settings app doesn't load, explorer crashes multiple times etc., replugging headphones does nothing. Then I have 3 options: SOMETIMES if I wait for about 2 minutes everything starts working again, sometimes a restart is needed, sometimes it works but randomly drops out. I don't know if this is related to Windows 11, but I felt it appropriate to post here.

These I think should come in handy:

Case: NZXT H510
MB: B450 TOMAHAWK MAX
CPU: R5 3600X
OS: Windows 11 Pro 64 bit, build 22000.376

May I be able to provide you with any logs?

Any help is welcome, this is driving me nuts.

Thanks,

Matic

 

[Koekieezz]

Hello,

so I have my headphones plugged into my front panel on the case. Whenever I bump my headphone cable too hard, because of turning around or whatever, even though it doesn't fall out or anything, it makes the system pretty much unusable. It shows as if there is no devices connected, whatever game I'm playing freezes, videos on youtube freeze (if I try to open another video it just loads infinitely), Windows settings app doesn't load, explorer crashes multiple times etc., replugging headphones does nothing. Then I have 3 options: SOMETIMES if I wait for about 2 minutes everything starts working again, sometimes a restart is needed, sometimes it works but randomly drops out. I don't know if this is related to Windows 11, but I felt it appropriate to post here.

These I think should come in handy:

Case: NZXT H510
MB: B450 TOMAHAWK MAX
CPU: R5 3600X
OS: Windows 11 Pro 64 bit, build 22000.376

May I be able to provide you with any logs?

Any help is welcome, this is driving me nuts.

Thanks,

Matic

tried to uninstall the audio driver using ddu, then restart your pc and update the bios, then proceed to windows again, and try to do what you usually do.

 

[bureksasir]

tried to uninstall the audio driver using ddu, then restart your pc and update the bios, then proceed to windows again, and try to do what you usually do.

Hello,

after uninstalling the audio drivers with DDU, same thing is happening.

Thanks,

Matic