[SOLVED] After switching my GPU to 2070 super, my PC won't shut down.

[highsis]

My computer won't shut down. When I do that, window normally logs off and my screen goes black without signal but the power won't go out. I left it overnight and it didn't shut off. For the last week since I bought the installed the GPU I had to force-quit it with physical power button. I installed the graphics card driver via nvidia.

This also coincided with a window's 10 update.

I don't even know if it is my new GPU causing this or if it is a software problem.

Please help!

p.s. Windows 10 update seems to have failed to be installed thanks to this. I tried manually installing it and I got "We couldn't install some updates because the PC was turned off."

 

[Ralston18]

Update your post to include full system hardware specs.

You are using the normal Windows Shutdown icon to shut down - correct? Versus just flipping the power switch....

If the computer is operational look in Reliability History for error codes and warnings.

A premature power-off may have caused some file corruptions.

Try running "sfc /scannow" (without quotes) via the Command Prompt.

Reference:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

 

[Abhinav2005]

To confirm that the GPU is not causing the problem, remove GPU and check that is your PC shutting down.