AFTER WINDOWS 7 Starting WINDOWS Black explorer with mouse cursor.

[RENDOG]

DESKTOP CUSTOM TOWER WINDOWS 7 ULTIMATE. AFTER WINDOWS LOGO BOOTING INTO WINDOWS EXPLORER , IT'S ALL BLACK EXCEPT MOUSE CURSOR ON THE SCREEN. BOOTED INTO SAFEMODE SAME THING. TRYED BOOTING UP WITH 3RD PARTY UTILITIES (ubcd) NO LUCK AFTER SCANNING FOUND MALWARE AND SPYWARE ALL REMOVED. REBOOTED, STILL STUCK WITH NO EXPLORER ALL BLACK SCREEN. I AM A TECHNICIAN BY TRADE AND HAVE SEEN THIS ONCE BEFORE BUT COULD NOT FIX THE DREADED ISSUE, JUST RELOADED. THIS TIME I HAVE A CUSTOMER WITH A WHOLE LOT OF SOFTWARE TO BACK UP LIKE DATA AND SEVERAL OTHER THINGS AND I WOULD LIKE TO REMEDY THIS. CAN ANYONE HELP?

 

[noise]

If safe mode cannot start then you can only try 'System restore'. This can be accessed by choosing 'Repair you PC' from the startup options (same place you select safemode). Choose a date as far back as possible.

If this does not work you can 'try' an in place upgrade to maybe repair the OS. I would take an image of the hard drive before attempting this as I've seen it go very wrong. To perform the in place upgrade, insert the OS media and choose "upgrade" rather than custom from the installation choices.

If this does not work then you are looking at a clean install.

 

[Zmokamok]

Try to press CTRL + SHIFT + ESC when you are at the black screen, when you are at windows task manager, then look at the tab "Applications". Press "New Task" and type in: Explorer.exe and hit enter.
You should now be able to see the desktop.
Open CMD, and type in this command: sfc /scannow
Hope it helps

 

[Comoletti]

Try to press CTRL + SHIFT + ESC when you are at the black screen, when you are at windows task manager, then look at the tab "Applications". Press "New Task" and type in: Explorer.exe and hit enter.
You should now be able to see the desktop.
Open CMD, and type in this command: sfc /scannow
Hope it helps

I am someone else with the same problem on my pc and when I do that, I get a message that says "windows explorer has stopped working" when I press ok to open windows.exe. also, restoring doesn't help. I am also able to access all my programs through task manager and access the internet with google chrome. But it is really pissing me off.

 

[sheiky]

If safe mode cannot start then you can only try 'System restore'. This can be accessed by choosing 'Repair you PC' from the startup options (same place you select safemode). Choose a date as far back as possible.

If this does not work you can 'try' an in place upgrade to maybe repair the OS. I would take an image of the hard drive before attempting this as I've seen it go very wrong. To perform the in place upgrade, insert the OS media and choose "upgrade" rather than custom from the installation choices.

If this does not work then you are looking at a clean install.

Thanks System Restore worked for me...

 

[Davidyoung4]

@comoletti seems like I have exactly the same problem and I have no idea how I can fix it. I hope you fixed yours since the January of this year. Plz tell me the way you did it. Thanx in advance!

 

[HereFarid]

Try to press CTRL + SHIFT + ESC when you are at the black screen, when you are at windows task manager, then look at the tab "Applications". Press "New Task" and type in: Explorer.exe and hit enter.
You should now be able to see the desktop.
Open CMD, and type in this command: sfc /scannow
Hope it helps

 

[HereFarid]

Thankiyouu very much c: I really really appreciate it

 

[Dyslexia Untied]

@comoletti seems like I have exactly the same problem and I have no idea how I can fix it. I hope you fixed yours since the January of this year. Plz tell me the way you did it. Thanx in advance!

Did you find a solution to this problem?

 

[Davidyoung4]

@comoletti seems like I have exactly the same problem and I have no idea how I can fix it. I hope you fixed yours since the January of this year. Plz tell me the way you did it. Thanx in advance!

Did you find a solution to this problem?

No I just reinstalled my windows and got many other problems due to lack of original drivers.
I tried everything with black screen, it's just didn't work.

 

[raunak thakur]

the easiest way to fix it is, press right ctrl+ right shift + escape, it will open task manager then select processes search for explorer.exe, if there right click on it and select end process, then go back to application tab and chose new task and type "explorer.exe" without quotes. that should do the trick. in case if you dont have explorer.exe there in processes simply select new task in application tab and type "explorer.exe" you're done. hope this helps :lol:

 

[wdn]

Try to press CTRL + SHIFT + ESC when you are at the black screen, when you are at windows task manager, then look at the tab "Applications". Press "New Task" and type in: Explorer.exe and hit enter.
You should now be able to see the desktop.
Open CMD, and type in this command: sfc /scannow
Hope it helps

- explorer.exe still gets me the notice that windows explorer crashed.
- Quicker: "cmd" as a "new task"