Question Alert! Power Warning message AC adapter Wattage

[juanpgmartinez]

I still don't under stand the pc works normal no overheat and never shuts down. Says,
Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available.

Tests Result Description OS Checks Passed Checks for attributes of the operating system Disk Checks Passed Checks for disk status Security Center Tests Passed Checks for state of Security Center related information. System Service Checks Passed Checks for state of system services Hardware Device and Driver Checks Passed Survey of Windows Management Infrastructure supported devices.

Performance

Resource Overview

Component Status Utilization Details CPU Normal 23 % Normal CPU load. Network Idle 0 % Busiest network adapter is less than 15%. Disk Idle 28 /sec Disk I/O is less than 100 (read/write) per second on disk 0. Reads 17.3/sec + Writes 10.5/sec Memory Normal 29 % 5784 MB Available.

I keep getting these messages and im not sure if its the power , or the cpu.
I wonder if any one knows what the problem is here its not the AC, I tried it with a spare and got the same messages.

Battery health 6 hours and yes when the batt is connected shows 100% Power
When its AC adapted direct connected shows 255% Power

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I also got these messages in Eventviewer has to be the cpu

Processor 0 was throttled by an entity other than the kernel power manager.

W32time Service received notification to rediscover its time sources and/or resynchronize time. Reason Code:2 System Tick Count: 108274750

Reason code description:

0 : An explicit time resynchronization request from an administrator
1 : Power state changes on this machine
2 : Changes to the network interface or to the network topology
3 : State changes within W32time that require time synchronization
The actions that follow this notifcation may impact fine-grained time synchronization accuracy.

So I was reading and wonder what was throttled by an entity......

Also called: throttle valve any device that controls the quantity of fuel or fuel and air mixture entering an engine
an informal or dialect word for throat.
to stop the breath of by compressing the throat; strangle.
to choke or suffocate in any way.
to compress by fastening something tightly around.
to silence or check as if by choking: His message was throttled by censorship.
Machinery.
To obstruct or check the flow of (a fluid), as to control the speed of an engine.
To reduce the pressure of (a fluid) by passing it from a smaller area to a larger one.

Entity
something having real or distinct existence; a thing, esp when considered as independent of other things
existence or being
the essence or real nature
something that has a real existence; thing: corporeal entities.
being or existence, especially when considered as distinct, independent, or self-contained: He conceived of society as composed of particular entities requiring special treatment.
essential nature: The entity of justice is universality.

 

[bignastyid]

It's either the power dist on the motherboard or an adapter. Since it seems you ruled out the adapter that leaves the power dist board(part of the motherboard on most laptops and AIO boards).

 

[jonnyguru]

What laptop or AIO is this?

What power bricks are you using? Same brand as laptop/AIO?

 

[juanpgmartinez]

What laptop or AIO is this?

What power bricks are you using? Same brand as laptop/AIO?

Im using the original 90 Watt AC Adapter Model LA90PSO


OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer Dell Inc.
System Model Latitude E6330
System Type x64-based PC
System SKU Latitude E6330
Processor Intel(R) Core(TM) i7-3540M CPU @ 3.00GHz, 3001 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A14, 9/24/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0YRP01
BaseBoard Version A00
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1

Hardware Abstraction Layer Version = "10.0.18362.356"
User Name
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 5.14 GB
Total Virtual Memory 9.16 GB
Available Virtual Memory 6.26 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

[jonnyguru]

Honestly...

This:

System Manufacturer Dell Inc.
System Model Latitude E6330

is all we needed.

If it's the original AC adapter, and tried two for that matter, you shouldn't be seeing this error.

The laptop is going to throttle the CPU to save power if it doesn't get enough from the adapter. That said, 90W should be more than enough to run a Latitude E6330.

When you run on battery power, does it last a normal amount of time or does it drain quicker than it should?

Do you see any bulging from the battery?

 

[jonnyguru]

Weird.

Check to see if Dell has a BIOS update for you.