[SOLVED] Alienware amplifier does not see graphics card, Please Help

[Robfor]

So i have been using my alienware laptop with a amplifier equiped with a gtx 980 ti for a couple of months but about 3 days ago i saw that my performance wasnt good so i checked and it was using intergrated graphics, however the gta 980 ti still showed up at device management. I thougt updating the drivers would fix this but it didnt, i saw a video on youtbe where they used DDU to uninstall all drivers and then install them again. I tried this but this didnt work. And since i tried this it doesnt have video output anymore. Please someone help me solve this problem

 

[Lutfij]

Welcome to the forums, newcomer!

Check and see which BIOS version you're on at the moment and use your service tag on Dell's support page to find drivers for your laptop. You should be having a driver for the dock/external GPU adapter.

If you have BIOS updates pending, gradually work your way up to the latest version. On that note, did you reinstall the drivers(after DDU) using the latest drivers found off of Nvidia's support page? You might also want to see which version of Windows 10 you're currently on.