Question My GPU (1080 Ti) won't work after Blue screen during a Benchmark

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Zeltros

Zeltros

Aug 18, 2025
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Hello everyone! I'm brand new to this forum and I'm not the best at computers, but I'm reaching out to you to try to understand something that happened to me.

For the past 2-3 months, I've been hesitating to replace my graphics card (a KFA2 GeForce GTX 1080 Ti OC DuraPro, 11 GB), but it still works perfectly. So I decided to run a benchmark/stress test using the Userbenchmark software. Everything was going well, but towards the end, I got a blue screen. I restarted my PC and a white LED lit up on my motherboard (an MSI PRO Z690-A DDR4). When I launched the program, lots of red pixels appeared on my screen, my screen crackled almost like artifacts, small strips of green pixels appeared, and my PC froze, shut down, or simply refused to start up. Safe mode works, my graphics card is not detected in the task manager, so I check the device manager and it is detected there. I managed to get into the BIOS once, and when the BIOS appeared, it was as if I had to color with my mouse to make things appear on the screen.
After several attempts, nothing works. A friend decides to come over with another graphics card (an old 1060) to try, and everything works fine. We decide to delete all the GPU and Nvidia drivers and reinstall everything. Since everything is working fine, we try again with my 1080 Ti. Everything boots up correctly and seems to be working fine. I get to my desktop screen and wait 10 seconds, then I try to restart the Nvidia app and my PC crashes again and everything starts over as before. It won't restart and the white LED is present every time I launch it. After a few tries, we decided to give up and my friend recommended this forum, so here I am, hahahaha.

According to my friend, the benchmark may have damaged the VRAM or something in my graphics card, but he's not sure. I think i gave all the informations but if you have any questions don't hesitate! If you have any advice or ideas about what might have happened, let me know if I need to quickly buy a new GPU or if my graphics card can be saved ahahah. Thank you very much for reading this far!

Here are the complete specs of my PC:
- FOX SPIRIT GT-850P V2 850W 80+P POWER SUPPLY
- CORSAIR VENGEANCE DDR4 32GB (4*8) CMK16GX4M2E3200C16
- MSI PRO Z690-A DDR4
- INTEL I7 12700KF
- SAMSUNG SSD 2.5" 850 EVO 250 GB
- KINGSTON SSD 2048G KC3000 M.2 2280 NVME SSD GEN 4
 
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Zeltros said:
Hello everyone! I'm brand new to this forum and I'm not the best at computers, but I'm reaching out to you to try to understand something that happened to me.

For the past 2-3 months, I've been hesitating to replace my graphics card (a KFA2 GeForce GTX 1080 Ti OC DuraPro, 11 GB), but it still works perfectly. So I decided to run a benchmark/stress test using the Userbenchmark software. Everything was going well, but towards the end, I got a blue screen. I restarted my PC and a white LED lit up on my motherboard (an MSI PRO Z690-A DDR4). When I launched the program, lots of red pixels appeared on my screen, my screen crackled almost like artifacts, small strips of green pixels appeared, and my PC froze, shut down, or simply refused to start up. Safe mode works, my graphics card is not detected in the task manager, so I check the device manager and it is detected there. I managed to get into the BIOS once, and when the BIOS appeared, it was as if I had to color with my mouse to make things appear on the screen.
After several attempts, nothing works. A friend decides to come over with another graphics card (an old 1060) to try, and everything works fine. We decide to delete all the GPU and Nvidia drivers and reinstall everything. Since everything is working fine, we try again with my 1080 Ti. Everything boots up correctly and seems to be working fine. I get to my desktop screen and wait 10 seconds, then I try to restart the Nvidia app and my PC crashes again and everything starts over as before. It won't restart and the white LED is present every time I launch it. After a few tries, we decided to give up and my friend recommended this forum, so here I am, hahahaha.

According to my friend, the benchmark may have damaged the VRAM or something in my graphics card, but he's not sure. I think i gave all the informations but if you have any questions don't hesitate! If you have any advice or ideas about what might have happened, let me know if I need to quickly buy a new GPU or if my graphics card can be saved ahahah. Thank you very much for reading this far!

Here are the complete specs of my PC:
- FOX SPIRIT GT-850P V2 850W 80+P POWER SUPPLY
- CORSAIR VENGEANCE DDR4 32GB (4*8) CMK16GX4M2E3200C16
- MSI PRO Z690-A DDR4
- INTEL I7 12700KF
- SAMSUNG SSD 2.5" 850 EVO 250 GB
- KINGSTON SSD 2048G KC3000 M.2 2280 NVME SSD GEN 4
Click to expand...
The card is 8 years old at this point they do die eventually. Not much more you can do outside of stripping it to see component damage for VRAM

Just make sure all the power leads are seated correctly
 
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Welcome to the forums, newcomer!

I restarted my PC and a white LED lit up on my motherboard (an MSI PRO Z690-A DDR4).
You mean the VGA debug LED on the motherboard?
https://download-2.msi.com/archive/mnu_exe/mb/PROZ690-AWIFIDDR4_PROZ690-ADDR4100x150.pdf
Your motherboard manual doesn't stipulate the color for each debug LED.

Try and take a screenshot from within your desktop and see if you get the same artifacting on the screenshots. Following that use GPU-Z and see if there are any zero(0)'s in fields on the first page. Following that go to Device Manager and see if your GPU is flagged with an error code 43. If you're seeing either of the above or all of them, then your GPU's conked out.

FOX SPIRIT GT-850P V2 850W 80+P POWER SUPPLY
How old is the PSU in your build?
 
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First look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events that are captured just before or at the times the GPU stops working.

You have swapped GPU's which is a good thing because any errors etc. should appear and disappear depending on which GPU is installed.

Second, what specific Nvidia app is installed and needing to be restarted?

Have you tried manually downloading and reinstalling that app? Do so directly from Nvidia's website. No third party tools or installers.

When the system is working run "dism" and "sfc /scannow" to allow Windows the opportunity to find and fix any buggy or corrupted files.

I am not (full disclosure) a benchmark advocate or user and tend to be skeptical about such tests, etc..

Just as a matter of simplification and elimination I would uninstall and otherwise ensure that no such tools are running at any time.

And I would also look in Task Manager, Resource Monitor, etc. for any unkown, unexpected, processes running in the background. Something that slipped in along with some other install.

It may indeed simply narrow down to being an old, failing or faltering GPU.
 
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Ralston18 said:
First look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events that are captured just before or at the times the GPU stops working.

You have swapped GPU's which is a good thing because any errors etc. should appear and disappear depending on which GPU is installed.

Second, what specific Nvidia app is installed and needing to be restarted?

Have you tried manually downloading and reinstalling that app? Do so directly from Nvidia's website. No third party tools or installers.

When the system is working run "dism" and "sfc /scannow" to allow Windows the opportunity to find and fix any buggy or corrupted files.

I am not (full disclosure) a benchmark advocate or user and tend to be skeptical about such tests, etc..

Just as a matter of simplification and elimination I would uninstall and otherwise ensure that no such tools are running at any time.

And I would also look in Task Manager, Resource Monitor, etc. for any unkown, unexpected, processes running in the background. Something that slipped in along with some other install.

It may indeed simply narrow down to being an old, failing or faltering GPU.
Click to expand...
It does sound like the GPU or the PSU.

Benchmarks applications are useful for overlocking/undervolting due to consist performance but outside of that they’re not that useful
 
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Thanks a lot, guys!
So I tried out a lot of the things you suggested. I managed to start up the PC with the 1080 Ti, but it crashes after 15 seconds. During those 15 seconds, I managed to take a screenshot of Gpu-Z, and it does indeed say 0 in the Memory line.
The artifacts don't appear on the screenshots in safe mode. I took a screenshot of the information in Reliability History/Monitor and Event Viewer. Note that the blue screen occurred at 9:19 PM on the 16th.
I bought the PSU two and a half years ago and I don't think the problem is coming from it.
When I look at the errors with the “broken” GPU, the term GameInput Service comes up often, as in this message, for example: “The GameInput Service service terminated unexpectedly. It has done this 6 times.”
I've put all the screenshots I could take in the imgur link. Please note that I'm French and some messages may still appear in French on the screenshots.
I ran DISM and no errors were detected, but sfc /scannow told me that errors had been found and corrected.
I uninstalled everything related to Benchmark, and I don't think there are any background processes or anything left.
I think the graphics card is effectively dead, and that just speeds up my decision on the next one, ha ha ha.

https://imgur.com/a/gpu
View: https://imgur.com/a/gpu-F6abDrP
 
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