[SOLVED] AMD Chipset update error - System update is required

[AlreadyZ]

Hello, guys!
Recently I bought a new SSD for my gaming PC, so I installed a fresh copy of Windows 10. Everything works pretty smoothly, but when I am trying to install the chipset drivers for my Ryzen 5 3600 I get an error. A system update is required to complete the installation. System configuration is not compatible for RAID drivers or applications instalation. I think that i read all the solutions in the forums, but nothing gets me a success.

My specs:
Windows 10 Pro 20H2 (everything is updated)
Asus TUF B450 Plus Gaming
Ryzen 5 3600

Regards,
Georgi

 

[Colif]

looks like it ties into the newest BIOS update so you probably need it first - https://www.asus.com/au/Motherboard...ll-series/TUF-B450-PLUS-GAMING/HelpDesk_BIOS/

 

[AlreadyZ]

looks like it ties into the newest BIOS update so you probably need it first - https://www.asus.com/au/Motherboard...ll-series/TUF-B450-PLUS-GAMING/HelpDesk_BIOS/

Thank you for your reply, but it didn't work. I updated the BIOS to Version 3002.

 

[Colif]

who are you getting the driver pack from? AMD direct or Asus?

AMD Chipset Driver V2.11.26.106 For Windows 10 64-bit.
NOTICE:
Due to the different structure for drivers, suggest you remove the old driver first before install this version driver.

from Asus website, did you do that?

TUF B450-PLUS GAMING｜Motherboards｜ASUS Australia

www.asus.com

 

[AlreadyZ]

who are you getting the driver pack from? AMD direct or Asus?


from Asus website, did you do that?

TUF B450-PLUS GAMING｜Motherboards｜ASUS Australia

www.asus.com

Yes, that's right.

 

[Colif]

So bios installed but drivers won't?

did you go here or Asus?
https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

 

[AlreadyZ]

So bios installed but drivers won't?

did you go here or Asus?
https://www.amd.com/en/support/chipsets/amd-socket-am4/b450

Yes, I did try both the Asus download page also the AMD chipset download page, same issue...

 

[Colif]

which version of windows 10?
right click start
choose run...
type winver and press enter
current is 20H2

 

[AlreadyZ]

which version of windows 10?
right click start
choose run...
type winver and press enter
current is 20H2

 

[Colif]

Well, I didn't find anyone else with same problem so I think you might need to ask on the Asus forums and see if anyone there has an idea. Or just ask Asus support - https://rog.asus.com/forum/forumdisplay.php?155-Other-Series-Motherboards

if you get an answer, can you let us know?

 

[drea.drechsler]

...

Are you trying to install RAID drivers?

 

[Colif]

there is a newer BIOS since I last said there was a new one, it might help. Version 3002

AS for raid question, I don't think he was but the description for the BIOS update he has said
TUF B450-PLUS GAMING BIOS 2807
"1． Update AMD AM4 AGESA V2 PI 1.2.0.0
2． Update AMD RAID UEFI driver
3． Improve system stability"
So I think there was a change in how BIOS does raid.

 

[AlreadyZ]

Are you trying to install RAID drivers?

No, just the chipset for am4.

 

[AlreadyZ]

there is a newer BIOS since I last said there was a new one, it might help. Version 3002

AS for raid question, I don't think he was but the description for the BIOS update he has said
TUF B450-PLUS GAMING BIOS 2807
"1． Update AMD AM4 AGESA V2 PI 1.2.0.0
2． Update AMD RAID UEFI driver
3． Improve system stability"
So I think there was a change in how BIOS does raid.

At the moment I'm using version 3002 of the BIOS.

 

[Colif]

it doesn't say anywhere that you need chipset drivers installed before the update, and really that isn't going to work well on newer installs , so I don't know what its problem is.

Do you need them installed?

 

[AlreadyZ]

I managed to fix the problem by resetting the BIOS settings and installing a fresh copy of Windows 10. I unplugged the ethernet cable due to the installation to prevent windows from installing drivers.