AMD Needs Your Help: Catalyst Driver Special Submission Form

[Warsam71]

Hello everyone,

AMD needs your help

As we continue to improve our Catalyst Driver suite, for the next 7 days we are making a concerted effort to increase the number of reports we receive to create a “bible” of bugs/issues encountered by our customers to help us make our Catalyst Driver better.

We kindly ask you to help us by submitting any issues or bugs you have experienced with our drivers by using the special submission form below. Note that this form (which closes on Sept 12), is different from the standard Issue Reporting Form we regularly use; therefore I ask that you use this form even if you used another form already.

Please click here to access the form.

Thank you very much!

 

[junkeymonkey]

don't know I stopped with the 14.4 and now just use the 13.12 and the 13.4

I run 7000 cards and not any newer -R- cards so I wonder if that was part of the issue in some way ?? the driver shows the older cards to be supported but ???

its now just water under the bridge and a dun deal

 

[Mousemonkey]

I was running the 13.xx drivers with out any issues and was helping a guy here and seeing all the 14.xx issues threads coming in I got them and installed them to see what the deal was with the 14.xx .. well that was a mistake I started to get a crash of atidxxdll32 in ie when I closed it out and so I removed the 14.xx driver went back tried all the 13.xx drivers and the issue stayed with me and cant resolve .. I fooled with that issue till I just figured I would have to reinstall windows to fix ..

so I figured if and when I had to do all that I would just grab a NVidia card and not risk amd screwing me over twice [opinion]

Which is the best driver in your opinion? I want to try it out.

I'm on 14.9.1 Beta at the moment and I really want to try out older ones.

After getting a screen full of artifacts with the 14.9.1 driver I did manage to remove it and reinstall the 14.2 driver which seems to be the only one that has any kind of stability for me and my 7790.

 

[junkeymonkey]

well I was reading the new 14.9 driver foot notes and see that my issue is now stated in the known issues so maybe they got reports on that atidxx32 dll thing and listed it now as a issue ????

i'm good with that and someone may be working on it ????

 

[ZeusGamer]

well I was reading the new 14.9 driver foot notes and see that my issue is now stated in the known issues so maybe they got reports on that atidxx32 dll thing and listed it now as a issue ????

i'm good with that and someone may be working on it ????

I just got an PM from the OP of this thread, he said they were working on a new driver update at this moment. I hope they release it soon.

 

[Kashif Malim]

Hello everyone,

AMD needs your help

As we continue to improve our Catalyst Driver suite, for the next 7 days we are making a concerted effort to increase the number of reports we receive to create a “bible” of bugs/issues encountered by our customers to help us make our Catalyst Driver better.

We kindly ask you to help us by submitting any issues or bugs you have experienced with our drivers by using the special submission form below. Note that this form (which closes on Sept 12), is different from the standard Issue Reporting Form we regularly use; therefore I ask that you use this form even if you used another form already.

Please click here to access the form.

Thank you very much!

Submitted.
So if this driver has damaged my HIS 5750 and it doesn't work anymore, could I get a free replacement/upgrade to a newer GPU? Preferably an R9 270 (Only have a 500 watt PSU with a single 6-pin connector) lol

 

[junkeymonkey]

some times I wonder if it planed to make older stuff get broke in some way so you buy new stuff with some kinda time bomb program in there drivers [NVidia and amd]

 

[Kashif Malim]

Hey you never really know. They might actually do that, but the only way it'd happen is if they update the firmware, or if they've programmed a 'soft' kill switch into the card 😀

 

[MrPeek]

some times I wonder if it planed to make older stuff get broke in some way so you buy new stuff with some kinda time bomb program in there drivers [NVidia and amd]

Well it actually happens (kinda) but with an unexpected turn over.
My brand new R7 250 refuses to run with drivers on my non next-gen rig (middle 2012-2013 stuff), the only solution I could find (tried everything) was switching brands, gone for an Nvidia card, problems solved.

 

[junkeymonkey]

unless something changes my next card will be NVidia amd already pissed me and outher vista users when they tried to drop vista support on there cards and we had to send in a lot of hate mail on that
I mean you support xp, 7, 8, 8.1 but not vista ??? that kinda told me I cant trust them for supporting me

how do you support xp and 7 but not vista??? NVidia don't seen to have a issue with it and still as last I checked fully supported with there cards ..

I done moved off on there desktop boards and chips for the first time in 14 years and built my first intel rig after my am3+ disappointment and seeing that my next and only upgrade was to a 220w blast heater chip and still stuck with a 4 year old board platform wit no improvements or new chipset over the board I bought when they first came out just could not see rebuying back in to the past and there apu thing is little to no interest to me that puts a guy back to a Athlon chip --wow

 

[LVTONYV]

After installing 14.9 resulting in black screens on start up, presumably from catalyst. Then installed 14.9.1 beta and had relative success, except catalyst eyefinity doesn't adjust bezel properly at all and still blackscreens infrequently. To finally going back to 14.4 2 weeks laterwhich now is giving me weird things like Trixx not automatically adjusting voltage offset during overclock. Small issue, but bezel adjust works so well on 14.4 compared to 14.9.1. I do get 60 fps while in eyefinity running Mantle in bf4 on ultra with aa offso if they can make better driver than 14.4 for me I will be pleased toi see any improvements. By the way Raptr causes many issues on my rig too, I think some of my bsod on 14.9.1 came from that because after turning it off I could run bf4 for as long as I wanted on 14.9.1

 

[smeezekitty]

unless something changes my next card will be NVidia amd already pissed me and outher vista users when they tried to drop vista support on there cards and we had to send in a lot of hate mail on that
I mean you support xp, 7, 8, 8.1 but not vista ??? that kinda told me I cant trust them for supporting me

how do you support xp and 7 but not vista??? NVidia don't seen to have a issue with it and still as last I checked fully supported with there cards ..

I done moved off on there desktop boards and chips for the first time in 14 years and built my first intel rig after my am3+ disappointment and seeing that my next and only upgrade was to a 220w blast heater chip and still stuck with a 4 year old board platform wit no improvements or new chipset over the board I bought when they first came out just could not see rebuying back in to the past and there apu thing is little to no interest to me that puts a guy back to a Athlon chip --wow

I made a guide on how to manually install newer drivers on Vista.
http://www.tomshardware.com/faq/id-2335392/manually-installing-latest-amd-catalyst-drivers-windows-vista.html

some times I wonder if it planed to make older stuff get broke in some way so you buy new stuff with some kinda time bomb program in there drivers [NVidia and amd]

To be honest I think that is kind of paranoid to think. Although it is possible for a bad
driver to break hardware (it has happened) it is very unlikely to be deliberate.

Especially since it would be risking having to provide all new cards -- or worse -- a lawsuit

 

[wh3resmycar]

I've got 14.9.1 with no problems though.

can you navigate in system information inside ccc to check if it's listed as 14.9.1 or 14.4?

 

[junkeymonkey]

''
I made a guide on how to manually install newer drivers on Vista.
http://www.tomshardware.com/faq/id-2335392/manually-ins...''


installing is not a issue. not supported is but then you may like to install drivers that are not supported ?? who knows

also looking at your guide man that's pretty long winded for that why not just do it as stated in the AMD drivers release notes ?? pretty much goof proof that way

 

[smeezekitty]

''
I made a guide on how to manually install newer drivers on Vista.
http://www.tomshardware.com/faq/id-2335392/manually-ins...''


installing is not a issue. not supported is but then you may like to install drivers that are not supported ?? who knows

Not official supported. But they still work. AMD is just too lazy/cheap to bother testing them on Vista
so they just drop support.

also looking at your guide man that's pretty long winded for that why not just do it as stated in the AMD drivers release notes ?? pretty much goof proof that way

Where do the release notes show how to install on Vista?

 

[junkeymonkey]

Where do the release notes show how to install on Vista?
where did I say it did

I said the install/uninstall steps are in the footnotes of the driver .. I did not say for vista 8 xp 7 .. its all windows plane and simple near goof proof .. you made it look like its a issue and ya amd gets lazy or don't hire the right folks for the job or can keep the ones that can cause as I tried to say I now cant trust them to keep up support for my use and needs .. whats next drop 7 ???

I use amd and NVidia and all in all I get good and bad all you can do is get what you feel is best and keep them fingers crossed ... issues spring up on something regardless what brand you use .. whats comes next is how they respond to them ... sad thing is if they don't work it out , you the end user is just left holding the bag and they move on

 

[smeezekitty]

I said the install/uninstall steps are in the footnotes of the driver .. I did not say for vista 8 xp 7 .. its all windows plane and simple near goof proof .. you made it look like its a issue and ya amd gets lazy or don't hire the right folks for the job or can keep the ones that can cause as I tried to say I now cant trust them to keep up support for my use and needs .. whats next drop 7 ???

My instructions are more complicated because they involve a modification to allow the Windows 7 driver
to install on Vista. Usually when you do something out of the norm it gets more complicated

 

[Nathan Bulin]

After hours and hours of work trying to install the newest catalyst package and driver update for Radeon 5870 HD I came up with a solution. If anyone is having problems I used a simple working method right before I tried doing the vBios update. How did however update my BIOS trying to fix this problem so some good came out of it.

1. Cleaned all old ATI software via the program Driver Sweeper.
2. Device Manager>ATI 5870 hd display adaptor and clicked on delete all software and restarted
3. Let a stock VGA load once restarted
4. Had my catalyst package ready from a download earlier and then ran the download


Had no problems checked the version date and all without having to update to the newest vBIOS93. I do however have the newest BIOS213. Just an FYI.
Please SPAM THIS SOLUTION lol. It saved me lots of time waiting on the damn USB HP BOOTABLE DISK tool I was going to do to update my vBIOS first without it necessarily being necessary.

Cheers

 

[mike1996]

a mojor problem i have seen a couple of times: when a gpu from the provisos generation is being upgrade to current gen in my case a 270x on win 8.1 i had to do a complete wipe and uninstall of the program to get it to install and work properly

 

[ZeusGamer]

a mojor problem i have seen a couple of times: when a gpu from the provisos generation is being upgrade to current gen in my case a 270x on win 8.1 i had to do a complete wipe and uninstall of the program to get it to install and work properly

Before installing new drivers, I usually uninstall the previous one using DDU and on safe mode. I find that it's the best way to installing drivers...

 

[mike1996]

a mojor problem i have seen a couple of times: when a gpu from the provisos generation is being upgrade to current gen in my case a 270x on win 8.1 i had to do a complete wipe and uninstall of the program to get it to install and work properly

Before installing new drivers, I usually uninstall the previous one using DDU and on safe mode. I find that it's the best way to installing drivers...

I have to agree now but it is a hassle that could use some fixing
also its a bitch to get into safe mode on windows 8

 

[ZeusGamer]

a mojor problem i have seen a couple of times: when a gpu from the provisos generation is being upgrade to current gen in my case a 270x on win 8.1 i had to do a complete wipe and uninstall of the program to get it to install and work properly

Before installing new drivers, I usually uninstall the previous one using DDU and on safe mode. I find that it's the best way to installing drivers...

I have to agree now but it is a hassle that could use some fixing
also its a bitch to get into safe mode on windows 8

Not really, all you need to do is press and hold Shift key then press restart on windows.
Then when it boots back up, it'll bring you options to boot into safe mode and other things.

 

[mike1996]

a mojor problem i have seen a couple of times: when a gpu from the provisos generation is being upgrade to current gen in my case a 270x on win 8.1 i had to do a complete wipe and uninstall of the program to get it to install and work properly

Before installing new drivers, I usually uninstall the previous one using DDU and on safe mode. I find that it's the best way to installing drivers...

I have to agree now but it is a hassle that could use some fixing
also its a bitch to get into safe mode on windows 8

Not really, all you need to do is press and hold Shift key then press restart on windows.
Then when it boots back up, it'll bring you options to boot into safe mode and other things.

i was trying the reboot while rebooting method and couldn't get it to pop up and i also tried the f9 key (i think that's what it was) its good to know that trick thanks

i still think that it would be nice if they could fix the issue

 

[wh3resmycar]

i solved my AMD catalyst issues. by buying a gtx970.

 

[ZeusGamer]

i solved my AMD catalyst issues. by buying a gtx970.

I'm jelly lol.