Please take the time to read this, it took me a really long time to get this PC...and I hope it's not going to be ruined.
Okay so.. I've recently installed some new component on my PC. These are: CPU, GPU, PSU, Motherboard, SSD.
My power supply was faulty, so I had not touched my PC for a week. I finally got a new one after RMA, and installed it.
Now.. The PC seems to be running fine when I play saints row, watch YouTube videos etc. But whenever I open up Dead rising 3, it loads for a while, then the audio just does a loud buzz and my PC gets a blue screen with a sad face, saying:
"Your PC ran into a problem and needs to restart. We're just collecting some error info then we'll restart you.
system service exception win32kbase.sys" it doesn't restart, it got stuck at 100% for 30 mins, I had to press the button on the case.
Also, earlier today it mentioned another problem about not having enough memory, but I was looking at task manager literally seconds before and remember seeing 3/8gb ram being used. It hasn't mentioned the memory problem since.. Just the blue screen that comes now.
My PC was fine before I had to RMA my PSU, and I was grinding out Dead rising..Is this because I knocked something when sorting out the cables? I was wearing one of those anti static bands.
PC specs:
Case: Source 530 full tower
GPU: R9 390 Sapphire Nitro
RAM: 8GB DDR3 1600mhz ( ram that came with original PC, unsure of make)
CPU: i5 4690K Not overclocked. Stock cooler
Motherboard: Z97 PC MATE
Storage: Samsung EVO 256GB SSD / Western digital HDD 1TB
PSU: EVGA SuperNOVA 650W 80+ Gold
How do I fix this?
Is my PC screwed?
Any help is greatly appreciated..
EDIT: I'm on Windows 10
Okay so.. I've recently installed some new component on my PC. These are: CPU, GPU, PSU, Motherboard, SSD.
My power supply was faulty, so I had not touched my PC for a week. I finally got a new one after RMA, and installed it.
Now.. The PC seems to be running fine when I play saints row, watch YouTube videos etc. But whenever I open up Dead rising 3, it loads for a while, then the audio just does a loud buzz and my PC gets a blue screen with a sad face, saying:
"Your PC ran into a problem and needs to restart. We're just collecting some error info then we'll restart you.
system service exception win32kbase.sys" it doesn't restart, it got stuck at 100% for 30 mins, I had to press the button on the case.
Also, earlier today it mentioned another problem about not having enough memory, but I was looking at task manager literally seconds before and remember seeing 3/8gb ram being used. It hasn't mentioned the memory problem since.. Just the blue screen that comes now.
My PC was fine before I had to RMA my PSU, and I was grinding out Dead rising..Is this because I knocked something when sorting out the cables? I was wearing one of those anti static bands.
PC specs:
Case: Source 530 full tower
GPU: R9 390 Sapphire Nitro
RAM: 8GB DDR3 1600mhz ( ram that came with original PC, unsure of make)
CPU: i5 4690K Not overclocked. Stock cooler
Motherboard: Z97 PC MATE
Storage: Samsung EVO 256GB SSD / Western digital HDD 1TB
PSU: EVGA SuperNOVA 650W 80+ Gold
How do I fix this?
Is my PC screwed?
Any help is greatly appreciated..
EDIT: I'm on Windows 10