Apple Forced to Change Warranty Policies for New Laws

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Status
Not open for further replies.
Consumer Protection forced warranties are a pretty dumb idea. What they do is tell companies how long their warranty should be. A lot of electronic hardware is warrantied beyond 2 years. This will make their warranty 2 years instead.
 

No one forces a company that has 3 years warranty to switch back to a 2 years warranty.

In Europe, all products (there are some exceptions of course) need to be warranted against defects for two years minimum. If a manufacturer decides to extend their warranty past the two mandatory years, they are free to do so. For example, there are some car manufacturers that have a warranty of 5 years, others of 3 years. Same thing for electronic appliances, some offer 3 years of warranty.
 
While I distaste the way Apple does business, and boycott their products because of it, I don't agree that a government should mandate their warranties. If consumers don't like the product or service a company has to offer, they shouldn't buy said product.
 
Im a huge fan of governments staying out of free markets, but I've gotta disagree with the above.

I could sell a new car with ZERO warranty, with the most rubbish parts that break after a week.
Sure, customers will EVENTUALLY put me out of business once the bad press spreads, but what about the hundreds, or thousands of people that forked out for a new car that lasted a few months???
They just get screwed.
Warranty stipulations can be just as bad. In AUS, you can service your car at any registered mechanic and keep your warranty. Imagine a 10 year warranty, but you need a mandatory dealer service every 6 months which costs you $1k each time.

No. Mandatory gov't warranties are good. They protect consumers and keep shady companies to a minimum.
 
Status
Not open for further replies.