[citation][nom]lassik[/nom]Apple support have always been great, no question.It's never down to the manufacturer/OS company to get rid of viruses for you, because, lets face it; most viruses are down to the users stupidity or looking at too much pr0n. So it's nice that Apple have created a fix for this. Give M$ a call saying "I've got a virus, please create a security fix for it" and they'll laugh in your face.[/citation]
You obviously completely missed the article leading up to this.
http://www.tomshardware.com/news/apple-mac-malware-virus-infection,12781.html
Well, yes, actually; they do.
http://support.microsoft.com/kb/129972/en-us
1-866-PCSAFETY
1-866-727-2338
These support lines can be used regardless of where the software was purchased / brand of computer / version of windows / etc.