Question Apps constantly crashing but not while in games

[matty.kemp]

Happening across everything, browser, discord, spotify, epic games and league client etc. They just randomly crash/restart, but it doesn't happen while in games. Dont even know where to start on this

 

[helpstar]

check your window event log for errors

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool and if available, update the firmware

 

[matty.kemp]

check your window event log for errors

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with its manufacturer´s tool and if available, update the firmware

Thanks for the reply, this is all for a friend who hasnt any experience with pcs, i got them to run the userbenchmark here are the results, ill have to walk them through the rest when i can
UserBenchmarks: Game 53%, Desk 90%, Work 48%CPU: AMD Ryzen 5 3600 - 86.7%GPU: Nvidia GTX 1060-3GB - 54%SSD: Kingston A400 480GB - 27.9%SSD: Fikwot FS810 500GB - 60.3%RAM: Corsair CMH16GX4M2E3200C16 2x8GB - 88.8%MBD: Asus PRIME B550M-A WIFI II

 

[helpstar]

please post the link of the result, the benchmark results itself are not that relevant for now. the informations i´ll get from it like BIOS version, free space, ram frequency, used hardware, ... can give more of a hint what the problem could be.

 

[matty.kemp]

sorry, here it is
https://www.userbenchmark.com/UserRun/67198336

please post the link of the result, the benchmark results itself are not that relevant for now. the informations i´ll get from it like BIOS version, free space, ram frequency, used hardware, ... can give more of a hint what the problem could be.