Hello, so I just got a new router, Arris model BGW210-700 w/AT&T Uverse. Initially, it seemed like everything was working fine, but then I found that my desktop PC wouldn't load the router config page, Reddit or eBay (tried both Chrome and Firefox). So it's not loading any "secure" sites where the URL starts with "https". These sites load fine on my laptop PC, phone and ipad when connected to the Wifi.
On Firefox it says
"Hmm. We’re having trouble finding that site.
We can’t connect to the server at www.ebay.com."
On Chrome it says "This site can’t be reached www.ebay.com’s DNS address could not be found. Diagnosing the problem."
Also, When I connect my desktop PC using my neighbor's Wifi, it loads all secure sites fine (He also has ATT U-Verse w/the exact same router). I tried searching on a few other forums with no luck. I tried asking on another sub and here's the suggestions I tried.
Disabling the windows firewall, clearing the browser cache/history, resetting the router, restarting DNS client, flush DNS and renewing IP.
When I typed in the telnet ebay.com 443 command it responded "Connecting To ebay.com...Could not open connection to the host, on port 443: Connect failed"
When I tried the nslookup command, it responded with "UnKnown can't find ebay.com: No response from server"
It doesn't respond to ping 8.8.8.8 It says "general failure"
With tracert 8.8.8.8 it says
"Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:
1 Transmit error: code 1231.
Trace complete."
I tried turning off IPv6 in the Control panel
I tried turning off Secure DNS in the browser settings.
I tried turning all the advanced firewall setting on the router to off.
Any help you guys could give me would be greatly appreciated.
System Info: Dell Optiplex 3050 Windows 10 Pro 64 Bit
Wireless USB Stick D-Link DWA-140
Router Arris BGW-210-700
Devices connected to router - Desktop PC, Roku, iphone, Google Pixel 2, Thinkpad Laptop,
On Firefox it says
"Hmm. We’re having trouble finding that site.
We can’t connect to the server at www.ebay.com."
On Chrome it says "This site can’t be reached www.ebay.com’s DNS address could not be found. Diagnosing the problem."
Also, When I connect my desktop PC using my neighbor's Wifi, it loads all secure sites fine (He also has ATT U-Verse w/the exact same router). I tried searching on a few other forums with no luck. I tried asking on another sub and here's the suggestions I tried.
Disabling the windows firewall, clearing the browser cache/history, resetting the router, restarting DNS client, flush DNS and renewing IP.
When I typed in the telnet ebay.com 443 command it responded "Connecting To ebay.com...Could not open connection to the host, on port 443: Connect failed"
When I tried the nslookup command, it responded with "UnKnown can't find ebay.com: No response from server"
It doesn't respond to ping 8.8.8.8 It says "general failure"
With tracert 8.8.8.8 it says
"Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:
1 Transmit error: code 1231.
Trace complete."
I tried turning off IPv6 in the Control panel
I tried turning off Secure DNS in the browser settings.
I tried turning all the advanced firewall setting on the router to off.
Any help you guys could give me would be greatly appreciated.
System Info: Dell Optiplex 3050 Windows 10 Pro 64 Bit
Wireless USB Stick D-Link DWA-140
Router Arris BGW-210-700
Devices connected to router - Desktop PC, Roku, iphone, Google Pixel 2, Thinkpad Laptop,