Asrock Z390 Phantom 6 Error

[jwatson2999]

Hello,

Been having tons of issues this month with building my new computer. Bought I7-8700k processor and a Z370 motherboard which did not show video. Tried onboard same issue so I RMA'd motherboard and got Z390 which gave error 55. Returned the CPU and RAM at same time. Once I got the items back error gave 55 again and took off box it gave error 50. Bought a new PSU as Newegg stated it might be PSU so I was like w/e. Got new one today and error is switching from 00-4C, mostly staying on 4C a little bit longer. 00 states CPU is correctly put in and clear CMOS. Not sure what 4C means though. Any Ideas?

Z390 Phantom 6 Manual
http://asrock.pc.cdn.bitgravity.com/Manual/Z390%20Phantom%20Gaming%206.pdf
http://prntscr.com/lz4kk6
http://prntscr.com/lz4knn

Z390 Motherboard
https://www.newegg.com/Product/Product.aspx?Item=N82E16813157850

I7-8700K processor
https://www.newegg.com/Product/Product.aspx?Item=N82E16819117827

 

[alexoiu]

Hi, If you wish, I suggest starting from zero. Try taking the board outside the case, taking a picture of the CPU socket, uploading it on imgur, and posting the link here.

 

[jwatson2999]

Hi, If you wish, I suggest starting from zero. Try taking the board outside the case, taking a picture of the CPU socket, uploading it on imgur, and posting the link here.

Here are the pictures of the socket and CPU. Never really used Imgur that much. Also I reseated the CPU and CMOS. Now getting error 55 which is memory or CPU issue.

https://obscuravita.imgur.com/all/

CPU:
https://imgur.com/zOJXuFJ
https://imgur.com/5c6ohEQ

Socket:
https://imgur.com/jrAKXOV
https://imgur.com/yjgMpGt
https://imgur.com/lrC9Nyy

 

[alexoiu]

Now, board outside the case, put back the CPU, install the CPU cooler, insert single RAM module, connect the 24 and 8 pin CPU power cables and start the board.
If still 55, test with single RAM each slot on the board. What exact RAM models using?

 

[jwatson2999]

Now, board outside the case, put back the CPU, install the CPU cooler, insert single RAM module, connect the 24 and 8 pin CPU power cables and start the board.
If still 55, test with single RAM each slot on the board. What exact RAM models using?

So I installed the CPU and so forth. Getting Error 4F and yet I do not see the error on the manual. Will update following day.

Photo below.
https://imgur.com/a/njzqZM3

RAM using - CORSAIR Vengeance LPX 16GB DDR4 3200.
https://www.newegg.com/Product/Product.aspx?Item=N82E16820233867

 

[alexoiu]

Are you sure that you are inserting the RAM all the way in? Some require more force. Same error for each RAM slot on the board?

 

[jwatson2999]

pushed RAM in and heard click on one end giving error A2-A4 which means sata or ide. Plugged in a SSD device and same issue. Moved RAM from slot a1 to b1 and same error now A2

 

[alexoiu]

A2 is not an error. The system can't find a bootable device. If connecting a monitor, there should be signal (able to access the BIOS).

 

[jwatson2999]

Guess it was the RAM that was the issue. Didn't wanna break the slots so I didn't push hard enough.