Hey folks.
I have been having an issue with my machine powering off when playing certain titles.
Specs
CASE: Cooler Master HAF 500
COOLER: Corsair H100i
CPU: Ryzen 7 7800X3D
MOBO: ASUS ROG STRIX B650-A GAMING WIFI
RAM: G.SKILL 32G 2X D5 6000 C36 FX B
GPU: AMD Radeon RX 6700 XT XFX
PSU: Corsair 850W Gold
M.2: CT2000T500SSD8 2TB and HP SSD EX950 1TB
HDD: WDC WD10EZEX-60WN4A0 1TB and WDC WD40EZAZ-00SF3B0 4TB
OS: Windows 10 22H2 Build 19045.6093
When I bought the Ryzen 7800X3D bundle from Micro Center I was stoked. It ran like a champ and anything I threw at it would have no problem. I then upgraded to a 1440p widescreen monitor and was having no issues. Earlier this year I tried playing Rust with my friends and I experienced the game turning my screen black and rebooting my system, sometimes occurring withing 10 minutes, other times letting me play for 45m or so before turning off. This frustrated me and despite everything I tried I could not get it to resolve, so I stopped playing Rust.
I attempted a fresh driver install using DDU in safe mode. I have always ran AMD on this installation of Windows.
Troubleshooting Steps:
I don't have any overclocking on the machine. I've monitored the temps and I'm not seeing anything out of the ordinary from what I can find on Google as a comparison. I can run furmark for an hour with no powering off but Nightreign and Rust seem to cause instability. Nightreign powering off the machine in under 5 minutes every time. I can't get past the tutorial.
What doesn't make sense to me is I play lots of titles, LOL, CS2, RL, FN, WOW, BF1, Marvel Rivals, VR. No issues when playing those games, no freezes or hitching or dropped frames but Nightreign turns off and reboots my machine in under 5 minutes. I've dug into the event viewer and the only thing I can find around the same time as event 41 is this message:
The driver \Driver\WudfRd failed to load for the device ROOT\DISPLAY\0000.
Which had always pointed me towards the GPU or monitor or something being corrupted with the drivers but I have done all that I can to ensure that isn't the case and the issue still persists in these titles. Please if anyone can help that would be greatly appreciated, I have struggled with this for a while now and left it alone until this point but I really wish to play Nightreign with some friends of mine. I know my computer can handle the game as it does other titles but it keeps turning my screen black and rebooting my machine.
Here are my Windows logs
Thank you for reading and any help!! It is GREATLY appreciated. Have a wonderful day
EDIT
I regret to inform you all the nightmares are true. It powers off while playing BF6
I need a hero
I have been having an issue with my machine powering off when playing certain titles.
Specs
CASE: Cooler Master HAF 500
COOLER: Corsair H100i
CPU: Ryzen 7 7800X3D
MOBO: ASUS ROG STRIX B650-A GAMING WIFI
RAM: G.SKILL 32G 2X D5 6000 C36 FX B
GPU: AMD Radeon RX 6700 XT XFX
PSU: Corsair 850W Gold
M.2: CT2000T500SSD8 2TB and HP SSD EX950 1TB
HDD: WDC WD10EZEX-60WN4A0 1TB and WDC WD40EZAZ-00SF3B0 4TB
OS: Windows 10 22H2 Build 19045.6093
When I bought the Ryzen 7800X3D bundle from Micro Center I was stoked. It ran like a champ and anything I threw at it would have no problem. I then upgraded to a 1440p widescreen monitor and was having no issues. Earlier this year I tried playing Rust with my friends and I experienced the game turning my screen black and rebooting my system, sometimes occurring withing 10 minutes, other times letting me play for 45m or so before turning off. This frustrated me and despite everything I tried I could not get it to resolve, so I stopped playing Rust.
I attempted a fresh driver install using DDU in safe mode. I have always ran AMD on this installation of Windows.
Troubleshooting Steps:
- I tried installing a fresh Windows,
- I wired two PCI-E cables from the PSU to my GPU instead of using just one.
- I disabled XMP and resizable bar.
- I swapped out the monitor to my older 1080.
- I ran memtest on the RAM.
- I set the PCI-E lane my GPU is seated in to Gen4.
- I tweaked the GPU power scaling to -5 (per the manufactuerer's guidance in troubleshooting the GPU)
- I updated BIOS.
- I tried older drivers according to some folks on reddit.
- I reseated the GPU and RAM.
I don't have any overclocking on the machine. I've monitored the temps and I'm not seeing anything out of the ordinary from what I can find on Google as a comparison. I can run furmark for an hour with no powering off but Nightreign and Rust seem to cause instability. Nightreign powering off the machine in under 5 minutes every time. I can't get past the tutorial.
What doesn't make sense to me is I play lots of titles, LOL, CS2, RL, FN, WOW, BF1, Marvel Rivals, VR. No issues when playing those games, no freezes or hitching or dropped frames but Nightreign turns off and reboots my machine in under 5 minutes. I've dug into the event viewer and the only thing I can find around the same time as event 41 is this message:
The driver \Driver\WudfRd failed to load for the device ROOT\DISPLAY\0000.
Which had always pointed me towards the GPU or monitor or something being corrupted with the drivers but I have done all that I can to ensure that isn't the case and the issue still persists in these titles. Please if anyone can help that would be greatly appreciated, I have struggled with this for a while now and left it alone until this point but I really wish to play Nightreign with some friends of mine. I know my computer can handle the game as it does other titles but it keeps turning my screen black and rebooting my machine.
Here are my Windows logs
Thank you for reading and any help!! It is GREATLY appreciated. Have a wonderful day
EDIT
I regret to inform you all the nightmares are true. It powers off while playing BF6
I need a hero
Last edited:
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